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HomeMy WebLinkAboutJ - 13 W&S Late Fee RequestRECEIVED DEC 1 5 2623 Late charges on Water bill Ravi Desai <desaitops@yahoo.com> To: "tawilliams@cortlandville.org" <tawilliams@cortlandville.org> Hello Mr. Williams, Amanda Rainbow <arainbow@cortlandville.org> Fri, Dec 15, 2023 at 9:00 AM There was an additional charge as late fee on our water/sewer bill for Best Western Plus Finger Lakes Inn & Suites (Sky Hospitality LLLC). This charge happened because on the due date of the bill Mrs. Desai came to pay the bill, however she could not do so as the office had closed a little early than the regular closing time. This caused Mrs. Desai to send the bill via USPS. There should be a video showing Mrs. Desai at the offices prior to the closing time on the due date if a proof of the facts is required. I will appreciate if a credit can be issued for the late charge for the last water/sewer bill. I thank you for looking into this matter. Thanks again. Ravi Desai GM Best Western Plus Finger Lakes Inn & Suites 3175 Finger Lakes E. Dr. Cortland, NY 13045 Oc v i f�m �7 Town of Cortlandville Printed on: 121151202309:21:41 Customer Account History Customer AcCount:2146 Service Address: 3175 FINGER LAKES EAST DRIVE - CORTLAND, NY 13045 Billed To: SKY HOSPITALITY LLC Billed Address:26 W. COURT ST. - CORTLAND, NY 13045 NEW BILLING PERIOD BEGINS 06/14/2023 11:24:05 CYCLE BILLING Due on : 07/31/2023 Meter Usage: 134,176 MANUAL DEBITS CREDITS RUNNING BALANCE ----------------- ------- WATER CURRENT 550.85 ------------------------------------ SEWER CURRENT 745.79 ------------------------------------ FR-5/7 CURRENT 90.00 06/14/2023 11:24:05 AM New Billing - Charges $1,386.64 $1,386.64 -------------- ------ WATER CURRENT 550.85 ----------- ---------- SEWER CURRENT 745.79 ------ ---------- FR-5/7 CURRENT 90.00 07/27/2023 03:17:18 PM Payment Posting - Reference #: 2368 $1,386.64 $0.00 User's Account Name: COUNTER Billed To: SKY HOSPITALITY LLC Billed Address:26 W. COURT ST. - CORTLAND, NY 13045 NEW BILLING PERIOD BEGINS 09/19/2023 02:10:22 CYCLE BILLING Due on : 10/31/2023 Meter Usage: 393,717 MANUAL DEBITS CREDITS RUNNING BALANCE --------------- WATER CURRENT 1,617.57 —---------------- SEWER CURRENT 2,199.22 --------- FR-5/7 CURRENT 90.00 09/19/2023 02:10:22 PM New Billing - Charges $3,906.79 $3,906.79 ------------------------------------- FR-5/7 PENALTIES 9.00 ----- -------- SEWER PENALTIES 219.92 ------------------- WATER PENALTIES 161.76 11/02/2023 02:16:42 PM Penalty Posting - Charges $390.68 $4,297.47 Memo: Only UnPenaltize on Current Chgs --------------- WATER PENALTIES 161.76 ----------------------------------- SEWER PENALTIES 219.9 ------- --------- FR-5/7 PENALTIES 9.00> ---- --------------- WATER CURRENT 1,617.57 -------- SEWER CURRENT 2,199.22 --------- FR-5/7 CURRENT 90.00 11/09/2023 11:22:30 AM Payment Posting - Reference #: 2536 $4,297.47 $0.00 User's Account Name: COUNTER/DR Billed To: SKY HOSPITALITY LLC Billed Address:26 W. COURT ST. - CORTLAND, NY 13045 NEW BILLING PERIOD BEGINS 12/14/2023 01:26:53 CYCLE BILLING Due on : 01/31/2024 Meter Usage: 113,153 MANUAL DEBITS CREDITS RUNNING BALANCE — WATER CURRENT 464.45 ------------------------------------- SEWER CURRENT 628.06 -------------------------------------- FR-5/7 CURRENT 90.00 12/14/2023 01:26:53 PM New Billing - Charges $1,182.51 $1,182.51 _accounthistory.frx Page 11