HomeMy WebLinkAboutJ - 11 NYSEG & RG&E CorrespondenceFOR IMMEDIATE RELEASE
December 13, 2023
NYSEG and RG&E Roll Out Smart Meters
Across Upstate New York
More than 265,000 smart meters installed to date
Customers with smart meters receiving bills based on actual use
BINGHAMTON, N.Y. — December 13, 2023 — New York State Electric & Gas (NYSEG) and Rochester
Gas and Electric (RG&E) today announced that more than 265,000 meters across Upstate New York
have been successfully upgraded to smart meters, which provide customers with more convenience,
control, and expanded choice in understanding and managing their energy use. Smart meter rollout
has begun in the Ithaca, Rochester, Sodus, Brewster, and Binghamton divisions, as well as for new
builds and meter replacements in other parts of the state.
“The rollout of this important technology is an example of our passion and persistence in providing the
best service possible for our customers,” said Patricia Nilsen, president and CEO of NYSEG and RG&E.
“I’m grateful for the tireless work of our field crews and contractors working diligently to get this game
changing infrastructure investment spread across the state, and for the cooperation of our customers
as we come door-to-door to perform the installations.”
NYSEG and Rochester Gas & Electric (RG&E) are subsidiaries of Avangrid, which has committed to
installing more than 1.3 million electric smart meters and adding 600,000 natural gas modules for
customers statewide. Smart meters are electric or natural gas meter modules with two-way wireless
communications between the meter and the Company’s systems. They securely transmit usage and
meter status data to NYSEG automatically, enabling monthly bills to be based on actual use versus
manual meter reading or estimates, allowing customers better control over their energy bills.
Smart meters automatically transmit usage data, so the need for bill estimates, onsite visits, and
customer meter reads is greatly reduced. They also help the Companies pinpoint and respond to
outages more quickly. Moving is even easier with smart meters. In early 2024, the Companies will begin
installations in NYSEG’s Lancaster division in Western New York.
For additional information on smart meters please click Smart Meters - NYSEG or Smart Meters - RGE
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About NYSEG: New York State Electric & Gas Corporation (NYSEG) is a subsidiary of Avangrid, Inc. Established in 1852, NYSEG operates
approximately 35,000 miles of electric distribution lines and 4,500 miles of electric transmission lines across more than 40% of upstate
New York. It also operates more than 8,150 miles of natural gas distribution pipelines and 20 miles of gas transmission pipelines. It serves
approximately 894,000 electricity customers and 266,000 natural gas customers. For more information, visit www.nyseg.com.
About RG&E: Rochester Gas and Electric Corporation (RG&E) is a subsidiary of Avangrid, Inc. Established in 1848, RG&E operates
approximately 8,800 miles of electric distribution lines and 1,100 miles of electric transmission lines. It also operates app roximately
10,600 miles of natural gas distribution pipelines and 105 miles of gas transmission pipelines. It serves approximately 378,500 electricity
customers and 313,000 natural gas customers in a nine-county region in New York surrounding the City of Rochester. For more
information, visit www.rge.com.
About Avangrid: Avangrid, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered
in Orange, CT with approximately $41 billion in assets and operations in 24 U.S. states, Avangrid has two primary lines of bu siness:
networks and renewables. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving
more than 3.3 million customers in New York and New England. Through its renewables business, Avangrid owns and operates a
portfolio of renewable energy generation facilities across the United States. Avangrid employs more than 7,500 people and has been
recognized by JUST Capital in 2021, 2022 and 2023 as one of the JUST 100 companies – a ranking of America’s best corporate citizens. In
2023, Avangrid ranked first within the utility sector for its commitment to the environment. The company supports the U.N.’s Sustainable
Development Goals and was named among the World’s Most Ethical Companies in 2023 for the fifth consecutive year by the Ethisphere
Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit www.avangrid.com.
Media Contact:
Shelby Cohen
Shelby.cohen@avangrid.com
607-788-6785