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HomeMy WebLinkAboutPROPOSAL. My SHERPA On-Site Support Services.PDFiljia{'"ii: j1)r.l ;ut f-;l.,:i i.ili=ri'l =1; DATE: TO: FROM: RE: February 17,2011 Kate Supron, Village of Cayuga Heights Ryan MoGuire MY SHERPA ON.SITE SUPPORT SERVICES PROPOSAL PRICE Rrouceo Hounlv Rnre ...5gsnn DESCRIPTION Ovrnwew or Mv Sur.RpA ON-strE SUPP Sherpa On-site Suprport Services will provide the Village of Cayuga Heights (VICAH) with a designated Sherpa Network Engineer with the appropriate technical skills to provide effective lT support services. VICAH's designated Sherpa Network Engineer will provide ongoing network and syster^ns consulting, training, support, installation and configuration services, troubleshooting, maintenance, and administration, Supponr ScUEDULE: Sherpa's assigned engineer will perform on-site services and support on a scheduled basis of eieht (8) hours per month. Note that that VICAH is only billed for actual time worked and the number of regularly scheduled hours is flexible and can be changed by mutual agreement to best meet VICAH's needs. Rtoucto Hounry RerE OvERvtEw: Sherpa Technologies standard hourly rate is S95 per person per hour. VICAH's My Sherpie On-site Support Services rate is reduced to 585 per person per hour. T'he travel fee for each on-site visit is S20. 1 $HERPA TECHNOLCICIE$, lNC. | 102 PRO$FSCT $TREET ITHACA, NY 14850 I $HgRFArqC.U-CQM*lf-; 60727?.543q .: ,., . rl $NffiRpA TS*i{N*t**lH$, thtil. pR*il*$AL RE: MYSHERPA PPORT SERVICES TERMS AND CONDITIONS FAX/EMAIL/MAIL THIS SIGNED PROPOSAL OR A PURCHASE ORDER TO: (6071272-4373 SALES@SHERPATECH.COM slt ERPA TECHNOLOGTES, 1NC. 102 PROSPECT STREET, SUITE 1OO |THACA, NY 14850 I Assumes that all lr4y Sherpa Support Services (MYSS) will be provided during Sherpa Technologies (ST) business hours, which extend from 8:30 a.m. until 5:30 p.m. Monday through Friday, excluding of holidays. I Authorized work perrformed before or after ST's business hours or on weekends is billed at the rate of time and a half of ST,s standard $95 hourly rate, or 5142'50 per person per hour. I ST reserves the right to ch ange the MYSS ratd on 30 days written notice. ST will review the rate an n ually and may change the rate only once per 12-month period, set by the date of signature on this Agreement. I Rs a MYSS customer you waive your rights from the date of this Agreement until one (1) year after the expiration or termination hererof, without written prior ionsent from ST, the ability to solicit the employment of or entice away any emptoyee, consultant or independdnt contractor of ST who served as such at any time during the term of this Agreement (whether as a full or part-time employee, consultant or independent contractor); or be an employer, directly or indirectly, of a ST employee. Travel is charged at a per visit, per person ra!e. Sales tax is not included; please add the apprlpriate sales tax where applicable. Terms of payment are net 20 from date of invoice. At5% finance charge per month is added to past due invoices. A S25.00 Administration Fee will be assessed to all returned checks. l 102 PRCISFHCT STRf;TT ITHACA FAX: EMAIL: MAI[: I I I I 2 SHERPA TECHNOLOGIES. INC. I NY, 14850 | SHERFATFCH"COM I P:SS7.t7?.5430 I F:60727?"4373