HomeMy WebLinkAboutTown of Ithaca AnnouncementThere’s a new software in Town!
The Town of Ithaca will launch OpenGov, our new municipal
administration software, on Monday, July 18th
OpenGov will allow users to initiate and complete multiple types of transactions with the Town
through a Resident Portal and track their progress.
We are excited about this move to a cloud-based system and all the flexibility and portability that
comes with it. Staff will be able to enter information and push-out information whether they are
in the office or out in the field. Residents and contractors will be able to communicate with us
more efficiently through email embedded in the program that will keep those messages attached
to the service they belong to. You will be able to fill out applications and upload information on
your timetable, which is not always necessarily our office hours.
Once you establish a Viewpoint user account on OpenGov, other benefits of the system will
include not having to repeat a lot of the data entry usually associated with on-line permitting and
application processes; access to online payment options and the ability to look at the status of
many of the permitting we provide.
There is too much to list here, but, after Monday, you will be directed to the OpenGov portal for
all application processes, and we will have a public computer at Town Offices for your use.
We look forward to rolling this out and helping you navigate this powerful tool to increase
efficiency and transparency for all.
Call with any questions 607-273-1721 option 3
And as if that wasn’t enough …..
New Town Website Goes LIVE
Monday, July 18th
The Town has completely revised and updated our website
https://www.town.ithaca.ny.us/
After almost a year of design and planning, the website will go live Monday, July 18th with a
fresh look and improved user-friendly layout and search tools. This new and improved website
will include information on what is going on in the Town, interesting history links to each
department and their services, detailed information on major projects, legislation and more.
Older bookmarks will automatically be redirected to our new website, but please update any
bookmarks you may have for the Town.
Thank you
Paulette and Becky
Town Clerk’s Office
607-273-1721 option 3