HomeMy WebLinkAboutPlan Appendix C Resident Survey
Town of Ithaca 2014 Comprehensive Plan C‐1
APPENDIX C
RESIDENT SURVEY RESULTS
Town of Ithaca 2014 Comprehensive Plan C‐2
Town of Ithaca 2014 Comprehensive Plan C‐3
RESIDENT SURVEY RESULTS
The Town of Ithaca hired the Survey Research Institute at Cornell University to conduct a telephone survey of Town
residents. The goal of the survey was to determine how residents feel about the town, its character, municipal
services offered, and its future goals and spending. The results of the survey, along with other public input, will help
to inform and assist the town as it proceeds in the update of its Comprehensive Plan.
Residents were randomly selected to participate in the survey via their telephone number. Telephone numbers for the
survey were randomly selected using a random-digit dial sample of telephone exchanges covering the Town of Ithaca
including the Village of Cayuga Heights. This method of selecting phone numbers was chosen because of the ability
to obtain unlisted and cell phone numbers that would be missed had the numbers been selected from a phone book.
Excluded from the project were residents of dormitories on the Cornell University and Ithaca College campus. The
telephone survey was conducted over a three and a half week period in January 2009. In total, 359 surveys were
completed.
The survey questionnaire was divided into five topic areas: (1) quality of life, (2) growth and development, (3) quality
of municipal services, (4) spending priorities, and (5) laws and policies.
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1. Quality of life: How important are these aspects to your quality of life?
3.6
3.5
3.4
3.4
3.4
3.3
3.2
3.2
3.2
3.2
3.1
3.1
3.1
3.0
2.9
2.9
1.0 1.5 2.0 2.5 3.0 3.5 4.0
Natural areas
Quality of public schools
Nearby state parks
Town parks and trails
Scenic views
Policies guiding growth and development policies in Town
Ability to buy locally produced farm products
Living in close proximity of your place of employment
Availability of services near your neighborhood
Proximity of CU and IC
Recreational use of Cayuga Lake
Predominantly residential nature of Town
Sense of community with your neighborhood
Historic sites, structures and markers
Downtown Ithaca as the hub of the area
Farmland
Average rating on 4 point scale (1 – very unimportant to 4 – very important)
Quality of life
Quality of life aspect
Ver y
unimportant
%
Unimportant
%
Important
%
Ver y
important
%
Natural areas 1 4 28 67
Quality of public schools 2 11 25 62
Nearby state parks 1 8 39 52
Town parks and trails 2 7 39 52
Scenic views 1 8 40 51
Policies guiding growth and development policies in Town 2 10 47 41
Ability to buy locally produced farm products 3 14 36 46
Living in close proximity of your place of employment 3 14 40 44
Availability of services near your neighborhood 2 14 47 38
Proximity of CU and IC 2 19 40 39
Recreational use of Cayuga Lake 4 18 41 37
Predominantly residential nature of Town 2 17 49 32
Sense of community with your neighborhood 3 19 43 35
Historic sites, structures and markers 2 25 48 25
Downtown Ithaca as the hub of the area 6 22 45 26
Farmland 8 21 46 24
Sense of community with the Town 5 30 49 16
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2. Growth and development: To what extent should the Town encourage or discourage the following types of
development?
3.2
3.1
3.0
3.0
3.0
2.8
2.7
2.6
2.6
2.5
2.4
2.4
2.4
2.4
1.9
1.0 1.5 2.0 2.5 3.0 3.5 4.0
Senior citizen housing
Housing for moderate income residents
Traditional single family housing
Compact developments with large common open or green space
Housing for low income residents
Owner occupied condos or duplexes
Development combining residential and commercial uses
More small‐scale shopping opportunities near where you live
Flexibility to develop additional housing unit adjacent to home
Housing for high income residents
More restaurants within one mile of where you live
More student housing
Apartment complexes
Services within one mile of where you live
Mobile home parks
Average rating on 4 point scale (1 – strongly discourage to 4 – strongly encourage)
Growth and development
Growth and development issue
Strongly
discourage
%
Discourage
%
Encourage
%
Strongly
encourage
%
Senior citizen housing 1 8 60 30
Housing for moderate income residents 2 9 68 20
Traditional single family housing 2 16 57 25
Compact developments with large common open or green space 4 16 56 25
Housing for low income residents 6 14 55 24
Owner occupied condos or duplexes 6 27 52 16
Development combining residential and commercial uses 10 26 52 12
More small‐scale shopping opportunities near where you live 11 31 40 18
Flexibility to develop additional housing unit adjacent to existing
home 11 33 40 16
Housing for high income residents 9 37 49 5
More restaurants within one mile of where you live 12 44 32 12
More student housing 12 41 37 10
Apartment complexes 10 41 42 6
Services within one mile of where you live 13 41 36 10
Mobile home parks 36 45 16 3
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3. Municipal service: How would you rate the quality of the following services provided in the Town of
Ithaca?
3.4
3.3
3.2
3.2
3.2
3.2
3.1
2.9
2.9
2.8
2.7
2.5
2.4
1.0 1.5 2.0 2.5 3.0 3.5 4.0
Recycling
Fire protection/EMS
Municipal sewer
Municipal water
Snowplowing
Park/trail maintenance
Maintaining quiet neighborhoods
Police presence
Recreation programming
Limiting excessive street/sign lighting
Notify neighbors of development proposals
Road maintenance
Pedestrian walkway maintenance
Average rating on 4 point scale (1 – poor to 4 – excellent)
Municipal services
Service Poor %Fair %Good % Excellent %
Recycling 3 7 43 47
Fire protection/EMS 2 9 46 44
Municipal sewer 4 6 53 36
Municipal water 5 8 48 39
Snowplowing 3 13 46 38
Park/trail maintenance 3 9 58 30
Maintaining quiet neighborhoods 3 12 57 28
Police presence 4 24 50 23
Recreation programming 5 20 54 20
Limiting excessive street/sign lighting 8 21 56 16
Notify neighbors of development proposals 14 24 42 20
Road maintenance 15 33 40 11
Pedestrian walkway maintenance 20 29 40 11
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4. Spending priorities: How do you feel about the Town spending money on the following activities?
3.3
3.2
3.2
3.1
3.0
2.9
2.8
2.6
2.6
1.0 1.5 2.0 2.5 3.0 3.5 4.0
Improving road shoulders for bikes
Protecting farmland from development
Managing deer populations
Scheduling pickup of large items
Increasing bike/walk trails
Increase the number of designated natural areas
Increasing the number of sidewalks
Increasing the number of parks
Decrease neighborhood traffic
Average rating on 4 point scale (1 – strongly oppose to 4 – strongly support)
Spending priority
Activity Strongly
oppose % Oppose % Support % Strongly
support %
Improving road shoulders for bikes 4 8 43 44
Protecting farmland from development 3 15 43 39
Managing deer populations 7 14 35 44
Scheduling pickup of large items 3 15 49 34
Increasing bike/walk trails 5 20 43 32
Increase the number of designated natural areas 5 24 47 24
Increasing the number of sidewalks 6 26 45 23
Increasing the number of parks 8 32 46 13
Decrease neighborhood traffic 8 34 43 14
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Open‐ended survey responses
This section provides a general overview of residents’ individual responses from a more lengthy collection of
responses gathered during the 2009 Residential Survey. Responses were grouped and rearranged into four categories:
strong opinions, positive comments, constructive recommendations, and need for clarification.
Strong opinions:
Deer concerns
Lower taxes
Positive comments:
“Ithaca is a friendly place.”
Trail appreciation: “I feel very strong about environmental issues. Natural areas in Ithaca are very important. I
use these areas, myself, everyday. I do a lot of walking and I walk my dog. I live on South Hill next to a
recreation trail, and I use it every day.”
“It’s a really good place to live!”
“I am happy where I live.”
“I really love living in the town of Ithaca, and I think they are doing a great job.”
“We enjoy all the things the two universities have to offer and the small-tow feel. We love it here.”
“I have been living in Ithaca for 58 years and I love it here.”
“I am happy that my opinion was sought. I feel that the town should be very cautious in how they spend their
money and try to keep taxes as low as possible. I believe that prioritizing will be important in the economic
situation that we’re in. I also feel that one income level group should not be considered more important than
another and that there should be proper housing and resources for all groups.”
“I really appreciate the bi-annual newsletter they send out. It’s informative.”
“Ithaca is unique, keep it that way.”
“I really love Ithaca, moved here about two years ago and am very please with it. There is not much I feel would
need to be changed.”
“Ithaca is unique for its international population and should be supported and kept “Ithaca.”
Constructive recommendations:
Considering updating utility payments system to allow automatic withdraws from checking or online payment
ability.
Address the lack of sidewalks and poor road maintenance.
Require better attention to road side tree planting and reviewing speed limit and speed traps on Elm Street,
Chestnut, and Hector Street.
“I think it’s important for local governments to reach out to social and cultural organizations in the community. I
feel that the government has missed many opportunities to encourage citizens to participate.”
“Need more athletic facilities and to better maintain what we have and add to it, for kids and adults. More
outdoor pools for public use and have them be open longer.”
Increase bike paths and road shoulders.
Request more bulk trash pick up.
Consider revising energy conservation policies and codes.
Consider improving pedestrian crosswalk on Lake Street to Boynton Middle School.
Increase support for senior services.”
Consider reducing the speed limit on route 79 and re-touting trucks.
Televise Town Board meetings, or perhaps consider webcams for internet users.
Improve snow plowing.
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Increase residents’ awareness of new developments besides local newspaper.
More flyers and newsletters.
Better leave clean up.
“Senior housing should be encouraged, but be integrated, not isolated. Higher-income housing should not be
discouraged, but the town doesn’t need to do anything to encourage it.”
“The town and city should be more united in services” as well as county.
Consider limited billboards and rights-of-way advertisement regulations.
Improve residential accessibility construction safer route from school to home for disabled children.
Improve handicap parking.
“Deal with the pot hole on Pine Tree Road that is under the overpass!”
“The value of surveys like this are pretty limited.”
Warren and Hanshaw Road is a major safety problem for bicycles.
“There needs to be boundaries established pertaining to growth and sprawl to maintain a good balance.”
“Our part of town doesn’t get certain services that are available in other parts for the town like DSL cable
because the road is split between two townships. I think the townships should get together and solve the
problem.”
“Build more convenient bike and pedestrian access from West Hill to downtown like trails not on the road. More
convenient and regular bus service linking the outlying areas of the town to reduce carbon and car use.”
Improve bus service on Coddington Road.
More sidewalks, no sidewalks near Ithaca College, very dangerous.
Viewsheds and regulations: “There’s a barn blocking my view of the lake. It was a surprise. If I had know about
it, maybe we could have worked towards setting it so it didn’t block my view.”
“The town should have aggressively pursue funding for development rights.”
“The town should have a development plan, and it should include planned unit developments. I’d like to see
natural resources used better. I appreciate low density, but I don’t know if five-acre individual lots are the best
way to do this. I’m interested in denser developments surrounded by open space. I’d like to see these
developments include senior and low0income housing. The town may be working too hard to pursue matching
funds for employment programs, rather than efficiently maintaining the roads.”
Support low income housing.
Misconceptions on taxes, and municipal services.
More police.
Speed concerns.
“The town administrative staff is discourteous, obstructive, and rude. Their job is to serve residents. For
example, when residents need to find out about new developments in their neighborhood, the town staff stands
between the residents and public records. They are biased and self-protective.”
What the Town needs to clarify for residents:
Explain what services are offered by the town and what private services are.
Create better communication changes between resident complaints and what service offices the town uses, e.g.
sheriff’s department.
Town boundaries and explanation town’s jurisdictions.
Explain how municipal water or sewer works with payments, especially with homes that also have a private well.