HomeMy WebLinkAboutAppendix_U_-_Community_Outreach_and_Communication_Plan.pdfBlack Oak Wind Farm
Community Outreach and Communication Plan
Mission
Black Oak Wind Farm, LLC’s (Project Sponsor) mission is to complete the construction of the wind facility with the
least amount of impact and inconvenience to the residents of Tompkins County and its neighboring community.
Communications
The Project Sponsor is committed to maintaining open communications with Tompkins County and the Town of
Enfield in order to maximize cooperation during the construction phase. A communication link with the County and
Town will be established prior to the commencement of construction of the wind facility. The communication link will
be comprised of the Project Sponsor’s Construction Manager and Outreach Coordinator, the respective Town’s Code
Enforcement Officers and Highway Superintendents, a representative of Tompkins County, and the Environmental
Monitor. Weekly scheduled meetings will provide open communications between the Project Sponsor and the local
community.
An open communications policy will ensure that the community and County/Town officials are aware of the Project
construction schedule. All equipment transportation schedules and transportation routes will be made public through
the established communications link.
Prior to construction, the Project Sponsor will provide a documented record of all existing major roads and
infrastructure in which the Project will interact. Coordination with the Highway Superintendents will occur prior to the
documentation of existing conditions, and such documentation will be provided to emergency services, schools and
through the established communications link. This record will help to resolve any construction or post-construction
period concerns regarding existing roads and infrastructure.
Resolution Procedure
Prior to construction, the Project Sponsor will set up a toll-free number for use by the local residents. In the event
that a local resident of the Town of Enfield or a neighboring community has a question or concern, he/she will be able
to voice the question or concern directly through the toll-free number. All questions and concerns should be
addressed to the Black Oak Wind Farm Project Manager.
Upon receipt of a question or a concern, the Project Manager will contact the individual and work with them in good
faith to resolve the issue. The Project Sponsor is committed to resolving any and all concerns on a case-by-case
basis. During the applicable construction period, a copy of any complaint received by the Project Sponsor will be
provided to the environmental monitor, who will provide input as necessary to resolve the complaint. If the Project
Manager and the individual do not mutually agree that a concern has been appropriately addressed, the Project
Manager will refer the concern to upper-management within Black Oak Wind Farm, LLC, who shall continue to work
with the individual to resolve the concern.
The Project Manager will log all received complaints and concerns, documenting the date and manner in which the
complaint was resolved.