The URL can be used to link to this page

Home My WebLink About01-13-2022 Town Board Meeting Agenda Packet1. PRESENTATION BY APRIL ROMANO FROM CENTER OF TREATMENT INNOVATIONS (COTI) 2. Call Town Board Regular Meeting to Order Attachments: Legal Notice of 1st Town Board Meeting (2022_Legal_Notice_for_1st_Reg._Me eting.pdf) 3. Approve Minutes a. Draft of Town Board Regular Meeting Minutes dated Dec. 09, 2021 Attachments: Dec. 09, 2021 Draft Town Board Meeting Minutes (2021_TB_Minutes__ Draft_3__Dec._09___2021_2_.pdf) 4. Authorization to Pay Bills a. General Fund Attachments: Abstract of Unaudited Vouchers General Fund (Abstract_of_Unaudited_ Vouchers_General_Fund.pdf) b. Highway Fund Attachments: Abstract of Unaudited Vouchers Highway Fund (Abstract_of_Unaudited_ Vouchers_Highway_Fund.pdf) c. Sewer District #1 Attachments: Abstract of Unaudited Vouchers Sewer Fund (Abstract_of_Unaudited_Vo uchers_Sewer_Fund.pdf) d. Water District #1 Attachments: Abstract of Unaudited Vouchers Water Fund (Abstract_of_Unaudited_Vo uchers_Water_Fund.pdf) Regular Town Board Meeting Thursday, January 13, 2022 at 6:30 pm 5. Monthly Reports a. Town Supervisor’s Monthly Report Attachments: Supervisor's Monthly Report (Virgil_Monthly_Supervisor_s__Report.pdf) b. Town Clerk’s Monthly Report Attachments: Town Clerk's Monthly Report Dec. 2021 (Town_Clerk_s_Report_12-2021. pdf) c. Town Clerk's Annual Report Attachments: Town Clerk's Annual Report (TC_Annual_Report_for_2021.pdf) d. Sewer District’s Operations Report Attachments: Sewer District Operator's Report (Virgil_Sewer_Monthly_1-2022.pdf) e. Water District’s Operations Report Attachments: Water District Operator's Report (Virgil_water_report_12-2021.pdf) f. Animal Control Officer’s Report Attachments: Animal Control Officer's Report (Animal_Control_Officer_s_Report_1-13-22 .pdf) g. Code Enforcement Officer’s Reports Attachments: Code Officer's Report (Code_Office_Report_12-2021_redacted.pdf) h. County Legislator’s Report Attachments: County Legislator's Report 01-22 (LEGISLATOR_REPORT_FOR_JANUARY_2 022.pdf) i. Hope Lake Operations Report j. Highway Superintendent Report Attachments: Highway Superintendent's Report (Town_Highway_Superintendents_Mont hly_Report.pdf) 6. Old Business a. None 7. New Business a. Quote for Town Clerk’s Laptop-Updated Attachments: Updated quote for Town Clerk's Laptop (TOV-_Laptop_Revised.pdf) b. Close 2021 Books c. Audit Town Clerk/Collector’s Books d. Diversified Billing-Water & Sewer Attachments: New Billing Program for Water and Sewer (DTC_Exec_Overview_-_Town_ of_Virgil.pdf) 8. Adjourn Regular Town Board Meeting Contact: Alane Van Donsel (townclerk@virgilny.org 607-835-6174 ex 2) | Agenda published on 01/10/2022 at 3:25 PM TOWN OF VIRGIL NOTICE OF FIRST REGULAR TOWN BOARD MEETING OF 2022 NOTICE OF MEETING: The Virgil Town Board will be holding their first regularly scheduled town Board meeting on January 13th, 2022, at 6:30 P.M. At the Virgil Town Hall, 1176 Church Street, Virgil, NY 13045. Please go www.virgilny.org for a link to the full agenda. Alane Van Donsel Virgil Town Clerk Virgil Town Board Meeting December 09, 2021 1 | Page TOWN OF VIRGIL REGULAR TOWN BOARD MEETING December 09, 2021 PRESENT: Supervisor John Kaminski, Board Members Jereme Stiles, Eric Snow, Matt Denniston, Gary Pelton Attorney for the Town Pat Snyder & Dan Ellis, David Coish Camden Group, Sandy Price Cortland County Legislator, Highway Superintendent Britt Morse, Wes Kryger Greek Peak, Steve Terwilliger, Sylvia Cook, Kate and Wayne Eastman, Matt and Sara Hollenbeck, Dale and Kathy Taylor, Matt Taylor, Dan Haynes, Lori McGivern 6:30 PM PUBLIC HEARING ON PROPOSED LOCAL LAW #4 0F 2021‐ CANNABIS LAW PLEASE TAKE NOTICE that a Public Hearing will be held on December 09, 2021, at 6:30 p.m. at the next regular scheduled Virgil Town Board meeting to be held at the Virgil Town Hall 1176 Church Street, Cortland NY 13045. The Public hearing will be on proposed Local Law #4 of 2021. A LOCAL LAW to opt out of allowing cannabis retail dispensaries and on‐site consumption sites as authorized under Cannabis Law Article 4. A copy of the proposed Law #4 of 2021 can be viewed on the Town of Virgil’s website on the page titled Town Board or it can be obtained from the Virgil Town Clerk’s office. A regularly scheduled Town Board meeting will follow the Public Hearing on the same day. All interested persons for or against the proposal will be heard. A link to the town Board’s agenda will be made available to the public on the Town’s website at www.virgilny.org. Please contact the Virgil Town Clerk, if you have any questions. The Town Supervisor opened the public hearing for comments. CLOSE THE PUBLIC HEARING: Member Stiles moved to close the public hearing on the Local Law #4 of 2021 at 6:50 PM. Member Snow seconded the motion. Vote: Ayes‐Members Snow, Denniston, Stiles and Kaminski. Nays‐None 6:51 PM THE REGULAR MEETING WAS CALLED TO ORDER Supervisor Kaminski called the meeting to order and the pledge to the flag was recited. RESOLUTION #21‐113 APPROVAL OF MINUTES DRAFT OF THE REGULAR TOWN BOARD MEETING MINUTES DATED NOVEMBER 11, 2021: Member Stiles moved to approve the minutes for the November 11, 2021, Public Hearing, and regular Town Board meeting. Member Snow seconded the motion. Vote: Ayes‐Members Snow, Denniston, Stiles and Kaminski. Nays‐None RESOLUTION #21‐114 AUTHORIZATION TO PAY BILLS GENERAL FUND FOR NOVEMBER 2021 NUMBER 011: Member Denniston moved to approve payment of the General Fund’s audited vouchers numbered 206‐242 in the amount of $88,703.25. Member Snow seconded the motion. Vote: Ayes‐Members Snow, Denniston, Stiles and Kaminski. Nays‐ None HIGHWAY FUND FOR NOVEMBER 2021 NUMBER 011: Member Denniston moved to approve payment of the Highway Fund audited vouchers numbered 1184‐1199 in the amended amount of $60,250.95. Member Snow seconded the motion. Vote: Ayes‐Members Snow, Denniston, Stiles and Kaminski. Nays‐ None SEWER DISTRICT #1 FUND FOR NOVEMBER 2021 NUMBER 011: Member Denniston moved to approve payment of the Sewer District #1 audited voucher’s numbered 2073‐2084. in the amount of $9,631.85. Member Snow seconded the motion. Vote: Ayes‐Members Snow, Denniston, Stiles and Kaminski. Nays‐ None WATER DISTRICT #1 FUND FOR NOVEMBER 2021 NUMBER 011: Member Denniston moved to approve payment of the Water District #1 audited vouchers 3042‐3044 in the amount of $3,949.78. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐None MONTHLY REPORTS SUPERVISOR’S MONTHLY REPORTS FOR NOVEMBER 2021: Member Stiles moved to accept the Supervisor’s monthly reports for November 2021 as presented. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None Virgil Town Board Meeting December 09, 2021 2 | Page TOWN CLERK’S MONTHLY REPORTS FOR SEPTEMBER 2021: Member Stiles moved to accept the Town Clerk’s monthly report as presented for November 2021. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None SEWER DISTRICT OPERATIONS REPORT: Member Stiles moved to accept the sewer districts operation’s report as presented. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None WATER DISTRICT OPERATIONS REPORT: Member Stiles moved to accept the water districts report as presented. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None ANIMAL CONTROL OFFICER’S REPORTS: Member Stiles moved to accept the Animal Control Officer’s Reports as presented. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None CODE ENFORCEMENT OFFICERS REPORTS: Member Stiles motioned to accept the code officers report as presented. The motion was seconded Member Snow. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None COUNTY LEGISLATOR’S REPORTS: Member Stiles motioned to accept the County Legislator’s report as presented. The motion was seconded Member Snow. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays‐ None HOPE LAKE OPERATIONS REPORT: Wes Kryger stated that the bathhouse and facilities have been winterized and the “Stay off the Ice” signs are up and they’re waiting on the snow. Member Stiles motioned to accept the Hope Lake Operations Report. The motion was seconded by Member Snow. Vote: Ayes‐ Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays – None. HIGHWAY DEPT. SUPERINTENDENTS REPORT: Member Stiles motioned to accept the Highway Superintendent’s report as presented. Member Snow seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None. OLD BUSINESS REVIEW DRAFT OF PROPOSED ZONING CHANGES: Supervisor Kaminski said that we are going to hold off on any zoning changes. RESOLUTION #21‐115 CHANGE OF THE VIRGIL TRANSFER STATION HOURS: Member Denniston made a motion to accept the Highway Superintendent’s recommendation to scale back on the Transfer Station hours. The Transfer Station will no longer be open on Wednesday. The Transfer Station hours are now Monday and Tuesday 1 to 5pm and Saturday 8am to 1pm. Member Stiles seconded the motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None. NEW BUSINESS RESOLUTION #21‐116 APPROVAL MAVAC CONTRACT FOR 2022: Member Stiles motioned that we approve the contract for 2022. Member Snow seconded the motion. Vote: Ayes – Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None. RESOLUTION #21‐117 APPROVE AMENDED 2022 WATER & SEWER RE‐LEVY LIST: Member Stiles made a motion that we approve the water and sewer re‐levy list based on what was presented. Member Snow seconded the motion. Vote: Ayes – Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None. RESOLUTION #21‐118 MARIJUANA RULES AND REGULATIONS FOR TOWN EMPLOYEES – Member Stiles motioned that we approve the marijuana rules and regulations for town employees. After some discussion it was decided that the rules and regulations would go into effect immediately following the vote to approve. Member Pelton seconded the motion. Vote: Ayes – Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None. RESOLUTION #21‐119 LOCAL LAW #4 0F 2021 MARIJUANA LAW – Member Stiles made a motion for discussion about Local Law #4 of 2021. Member Snow seconded the motion. Member Denniston mentioned that there’s a fair bit at stake for the town, as far as Virgil Town Board Meeting December 09, 2021 3 | Page potential revenue goes. He recognized that there’s still a need for clarity (rules and regulations), but doesn’t want to disadvantage anybody in the town. He does not support opting out at this time, he feels that zoning laws and NYS licensing requirements would help govern marijuana dispensaries and on‐site consumption. There was discussion among the board members for and against the Local Law. It appears that time constraints would not allow for a mandatory referendum because you have to opt out by December 31st. Vote: Ayes – Members Pelton, Snow, Stiles, Kaminski. Nayes: Denniston RESOLUTION #21‐120 NEW BYLAWS FOR THE FORMER VIRGIL YOUTH COMMISSION: The Bylaws for the Youth Commission have been changed. It is now the Community Organizational Virgil Events and the membership and their duties have been reconfigured. It is being opened up from the kids to the community. The funds will transfer. Member Stiles made a motion to accept the new bylaws for the former Virgil Youth Commission. Member Snow seconded the motion. Vote: Ayes – Members Pelton, Snow, Stiles, Kaminski, Denniston. Nayes: None. RESOLUTION #21‐121 2020 SURPLUS DISTRIBUTION: Because we changed bookkeepers, we never put our 2020 surplus into the accounts. The amounts are as follows: General Fund: $31,888 Highway: 0 Water District: $17,000 Sewer District: $42,864. Member Stiles made a motion that we transfer the money into those accounts. Member Snow seconded the motion. Vote: Ayes – Members Pelton, Snow, Stiles, Kaminski, Denniston. Nayes: None. RESOLUTION #21‐122 APPROVAL OF A NEW LAPTOP FOR THE VIRGIL TOWN CLERK: Member Stiles made a motion that we spend $951.50 to replace the non‐working Town Clerk’s laptop and that all information on the old laptop gets transferred to the new one. Member Snow seconded the motion. Vote: Ayes: Pelton, Snow, Stiles, Denniston, Kaminski. Nayes: None. WORKMAN’S COMP. CLAIM – In the Fire Department a fireman injured his finger on a call. Supervisor Kaminski submitted the paperwork on that today. DATE SET FOR THE ORGANIZATIONAL MEETING – Supervisor Kaminski suggested that we have the Organizational Meeting on January 6, 2022 at 7:30pm and the regular Town Board Meeting on January 13, 2022 at 6:30pm. Member Stiles made a motion that we have the Organizational Meeting on the date and time suggested. After discussion it was decided to have the Organizational Meeting at 6:30pm so the motion was amended to reflect that. Member Snow seconded the motion. Vote: Ayes – Pelton, Denniston, Stiles, Snow, Kaminski. Nayes: None The board thanked Pat Snyder for his service to the town and board. He has been very much appreciated! Supervisor Kaminski reminded people about the vote on December 14th for the sale of the Virgil School. With no further business to discuss, Member Stiles moved to adjourn the meeting at 7:30 PM. Member Snow seconded the Motion. Vote: Ayes‐Members Pelton, Snow, Denniston, Stiles and Kaminski. Nays: None Respectfully Submitted by, Yvonne Terwilliger, Deputy Virgil Town Clerk Voucher # 14:59:14 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $69,987.24 01/13/2022 Number 013 TOWN OF VIRGIL GENERAL FUND 243 PURCHASE POWER A1670.4 260.42 202259 12/23/2021 POSTAGE METER 244 VERIZON WIRELESS A1410.4 31.25 710 12/23/2021 TOWN CLERK 244 VERIZON WIRELESS A8160.4 33.65 710 12/23/2021 TRANSFER STATION 245 CORNING NATURAL GAS CORP. A5132.4 573.12 708 12/23/2021 HIGHWAY DEPT 245 CORNING NATURAL GAS CORP. A5132.4 325.61 709 12/23/2021 MAINTENANCE BUILDING 245 CORNING NATURAL GAS CORP. A1620.4 294.14 707 12/23/2021 TOWN HALL 246 NYS ELECTRIC & GAS A5182.4 96.90 706 12/23/2021 MESSENGERVILLE SC3 247 VISA A1410.4 105.79 202260 12/23/2021 SUPPLIES 248 NATIONAL GRID A5132.4 253.14 703 12/23/2021 GARAGE 248 NATIONAL GRID A1620.4 259.51 701 12/23/2021 TOWN 248 NATIONAL GRID A1620.4 33.87 702 12/23/2021 OLD FIRE STATION 248 NATIONAL GRID A8160.4 86.91 704 12/23/2021 TRASH COMPACTOR 249 STAPLES CREDIT PLAN A1410.4 320.87 700 12/23/2021 SUPPLIES 250 XEROX FINANCIAL SERVICES A1660.41 171.66 699 12/23/2021 LEASE PAYMENT 11/22 - 12/21 251 COLIN CAHILL A1220.11 1,300.00 ACCOUNTANT/RETAINER FEE 252 TOWN OF HOMER A1355.43 1,800.00 SHARED SERVICES/ASSESSOR 253 DAN ELLIS A1420.4 1,666.67 ATTORNEY/RETAINER FEE 254 PATRICK M. SNYDER PE ESQ A1420.4 2,010.00 ATTORNEY/RETAINER FEED 255 CLAYTON MOORE A8010.13 45.00 2021/ZONING BOARD MTGS Page: 1 Voucher # 14:59:14 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $69,987.24 01/13/2022 Number 013 TOWN OF VIRGIL GENERAL FUND 256 DANIEL HAYNES A8010.13 30.00 2021/ZONING BOARD MTGS 257 DAVID GOWER A8010.13 60.00 2021/ZONING BOARD MTGS 258 FRED CARDEN-ZBA A8010.13 60.00 2021/ZONING BOARD MTGS 259 STEVE TERWILLIGER-ZBA&BAR A8010.13 45.00 2021/ZONING BOARD MTGS 260 WALTER LOGAN A8010.13 30.00 2021/ZONING BOARD MTGS 261 ASSOCIATION PUBLIC HISTORIANS A7510.4 30.00 12/8/21/MEMBERSHIP 262 OFFICE OF STATE COMPTROLLER A690 7,261.00 DEC 6, 2021/NOVEMBER 2021 263 OFFICE EQUIPMENT SOURCE A1680.4 27.71 292041/XEROX/C7030 264 PUBLIC EMPLOYER RISK MGMT ASSC A9040.8 30,635.00 20230070/2022 CONTRIBUTION 265 PITNEY BOWES GLOBAL FINANCIAL A1660.41 170.10 LEASE 266 NATIONAL GRID A5182.4 7.12 OUTDOOR LIGHTING GREEK PEAK 266 NATIONAL GRID A5182.4 1,218.85 OUTDOOR LIGHTING 267 HAEFELE CONNECT A1620.4 109.95 JANUARY INTERNET 268 GREEK PEAK MOUNTAIN RESORT A7110.41 1,000.00 DEC 2021/HOPE LAKE ADMISSIONS 269 GREATER TOMP CTY HEAL INS A1910.4 7,400.42 PLAN 270 PLAN FIRST TECHNOLOGIES INC A1620.4 368.36 MSP-64400/JANUARY SERVICES 271 CORTLAND SHERIFF'S OFFICE A1110.41 630.00 01/01-12/31/2021/COURT SECURITY 272 CORTLAND STANDARD PRINTING CO. A8010.4 49.44 2F519FB8/MONTHLY MEETINGS ZBA & PB 272 CORTLAND STANDARD PRINTING CO. A1010.4 48.06 6169DCEF/2022 TB MEETINGS Page: 2 oucher # 14:59:14 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $69,987.24 01/13/2022 Number 013 TOWN OF VIRGIL GENERAL FUND 272 CORTLAND STANDARD PRINTING CO. A5132.4 101.25 12211629/JOB OPENNING-HIGHWAY 273 THE ASSOCITION OF TOWNS A1920.4 900.00 TOWN OF VIRGIL DUES/JAN. DUES 274 TOWN CLOUD INC. A1410.4 570.00 3107/YEARLY ONLINE AGENDA 275 OFFICE EQUIPMENT SOURCE A1680.4 21.62 295465/TOWN HALL COPIES 276 FRONTIER COMMUNICATIONS A1110.4 400.02 TOWN HALL PHONE(COURT) 276 FRONTIER COMMUNICATIONS A1410.4 210.07 PHONE TOWN HALL 276 FRONTIER COMMUNICATIONS A5132.4 173.87 PHONE TOWN GARAGE 277 CORNING NATURAL GAS CORP. A1620.4 370.64 NATURAL GAS TOWN HALL 277 CORNING NATURAL GAS CORP. A5132.4 962.93 NATURAL GAS HIGHWAY DEPT. 277 CORNING NATURAL GAS CORP. A5132.4 885.10 NATURAL GAS MAINTENANCE BULD. 278 PURCHASE POWER A1670.4 279.04 POSTAGE METER 279 VISA A1410.4 341.28 ZOOM- INTERNET SERVICES 280 JIMMYS PORT-A-JOHN A8160.4 259.20 147/CLEANING OF PORT A JOHN 281 NYS ELECTRIC & GAS A5182.4 96.90 1/4 ST LITES 282 CORT. CO. SOLID WASTE A8160.4 5,565.80 GEN GARGAGE Page: 3 Voucher # 15:00:41 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $42,516.36 01/13/2022 Number 013 TOWN OF VIRGIL HIGHWAY FUND 1201 LOWE'S DA5142.4 18.25 202253 12/23/2021 9800 41338403/SUPPLIES 1202 MYERS TIRE SUPPLY DA5142.4 857.53 10651338/TIRE STUDS 1202 MYERS TIRE SUPPLY DA5142.4 196.84 10652321/BRUNO WESSEL PART 1203 AIRGAS USA, LLC DA5130.4 33.60 9984261964/ARGON 1204 MDI TRUCK DA5142.4 493.51 67156/MODULE, SPREADER 1205 CROSSROADS HIGHWAY SUPPLY DA5120.4 6,107.07 22112/GALV PIPE 1206 TALLMADGE TIRE OF CORTLAND DA5142.4 1,591.50 1-14058/TIRES AND PARTS 1207 ROYAL MOTORS DA5142.4 21.00 60101576/2/CHEVY SILVERADO INSP 1208 COOK BROTHERS TRUCK PARTS DA5130.4 99.34 1492853/DUST SHIELD 1209 DIG SAFELY NY, INC DA5110.4 6.00 21120748/12/31 - 1/30 1210 SANICO CLEANING SOLUTIONS DA5130.4 114.04 0005065/HAND CLEANER 1211 KELLOGG AUTO SUPPLY COMPANY DA5130.4 501.98 ACCT#6785/TRUCK PARTS 1212 TRACTOR SUPPLY CO. DA5142.4 49.98 ACCT ENDING IN 1239/GOODS AND SERVICES 1213 CARGILL SALT ROAD SAFETY DA5142.4 2,715.20 2906755903/12/23 DEICER 1213 CARGILL SALT ROAD SAFETY DA5142.4 5,015.22 2906795484/1/10 DEICER 1213 CARGILL SALT ROAD SAFETY DA5142.4 10,769.83 2906795485/1/10 DEICER 1213 CARGILL SALT ROAD SAFETY DA5142.4 2,019.38 2906743989/8/31 DEICER 1214 SUPERIOR PLUS PROPANE INC DA5142.4 1,847.90 4230490/12/29 CLEAR DIESEL ULS 2D 1214 SUPERIOR PLUS PROPANE INC DA5142.4 1,336.97 4071911/12/16 CLEAR DIESEL Page: 1 Voucher # 15:00:41 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $42,516.36 01/13/2022 Number 013 TOWN OF VIRGIL HIGHWAY FUND 1214 SUPERIOR PLUS PROPANE INC DA5142.4 1,014.90 4071919/12/16 CONV UNLEAD 1215 HOMER MEN & BOYS STORE INC DA5130.4 175.84 15632/1/3 DEMONT LANG 1215 HOMER MEN & BOYS STORE INC DA5130.4 150.00 13117/10/27 CHAD BASSETT 1216 RMS GRAVEL INC. DA5142.4 4,625.35 24519/GRAVEL 1217 PRODUCTIVITY PLUS ACCOUNT DA5130.4 458.98 6035181105307825/DRILL DRIVER 1218 LUBRICANTS&FUEL SOLUTIONS DA5130.4 360.00 NA/GREASE ETC 1219 AUTO PLUS DA5130.4 722.40 408042350/NO CLUE 1220 BARTHOLOMEW LUBRICANTS, LLC DA5142.4 1,048.78 IN# 50546/15W40 HD CK-4 BULK/DRUM 1221 CINTAS FIRST AID & SAFETY DA5130.4 164.97 5090300174/1/5 SERVICE AND SUPPLIES Page: 2 Voucher # 15:01:32 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $6,663.32 01/13/2022 Number 013 TOWN OF VIRGIL VIRGIL SEWER DISTRICT #1 2085 CORNING NATURAL GAS CORP. SS8130.4 43.49 713 12/23/2021 WATER & SEWER PLANT 2086 NATIONAL GRID SS8130.4 1,359.08 714 12/23/2021 WASTEWATER 2087 CORNING NATURAL GAS CORP. SS8130.4 41.44 NATURAL GAS SEWER PLANT 2088 MOMAR INC SS8130.4 339.56 PSI428477/SAFTY EQUIPMENT 2089 GOTTADO CONTRACTING, LLC SS8130.4 504.00 39564/SLUDGE TRANSPORT 2090 ITHACA AREA WASTE WATER SS8130.4 466.82 20104013/SLUDGE 2091 SYRACUSE HAULERS WASTE REMOVAL SS8130.4 103.18 857811/TRASH REMOVAL 2092 FRONTIER COMMUNICATIONS SS8130.4 207.09 PHONE WASTE WATER 2093 CAMDEN GROUP SS8110.41 3,516.66 6456/OPERATION & MAINTENANCE 2093 CAMDEN GROUP SS8130.4 82.00 6484/SAMPLE TESTING Page: 1 Voucher # 15:02:17 01/13/2022 Abstract of Unaudited Vouchers Claimant Account # Amount Check Date Total Claims: $4,812.42 01/13/2022 Number 013 TOWN OF VIRGIL VIRGIL WATER DISTRICT #1 3045 FRONTIER COMMUNICATIONS SW8320.4 202.73 715 12/23/2021 WATER DISTRICT 3046 NATIONAL GRID SW8320.4 767.35 716 12/23/2021 WTR DIST 1 3047 FRONTIER COMMUNICATIONS SW8320.4 201.01 PHONE BILL 3048 CAMDEN GROUP SW8310.41 3,083.33 6457/DEC. OPERATION & MAIT. 3048 CAMDEN GROUP SW8320.4 250.00 6494/12/15 OPERATOR 3048 CAMDEN GROUP SW8320.4 250.00 6501/11/29 OPERATOR 3048 CAMDEN GROUP SW8320.4 58.00 6486/SAMPLE TESTING Page: 1 TOWN OF VIRGIL, NEW YORK DECEMBER, 2021 and payment of which are otherwise provided for by Law:by me in connection with my office during the month stated above, excepting only such fees and moneys the application Pursuant to Section 27, Subd 1 of the Town Law, I hereby make the following statement of all fees and moneys received TO THE SUPERVISOR: TOWN CLERK'S MONTHLY REPORT PAGE 1 A1255 1 DECALS 0.83 1 CERTIFIED COPIES 10.00 10.83TOTAL TOWN CLERK FEES A1270 63 PHOTO ID FEE 459.00 1 HOPE LAKE ID 1.00 460.00TOTAL A1270 A1670 3 POSTAGE 34.80 34.80TOTAL A1670 A2110 1 PUBLIC HEARINGS/VARIANCE 275.00 1 SPECIAL PERMIT 150.00 425.00TOTAL A2110 A2115 3 MINOR/MAJOR SUBDIVISION 225.00 225.00TOTAL A2115 A2544 23 DOG LICENSES 309.00 309.00TOTAL A2544 A2590 9 BUILDING PERMITS 638.00 638.00TOTAL A2590 A2655 2 PHOTOCOPIES 0.50 0.50TOTAL A2655 DECEMBER, 2021 TOWN CLERK'S MONTHLY REPORT page 2 DISBURSEMENTS 2,103.13PAID TO SUPERVISOR FOR GENERAL FUND 14.17PAID TO NYS DEC FOR DECALS 41.00PAID TO AG & MARKETS FOR DOG LICENSES 2,158.30TOTAL DISBURSEMENTS JANUARY 4, 2022 STATE OF NEW YORK, COUNTY OF CORTLAND, TOWN OF VIRGIL I, Alane Van Donsel , being duly sworn, says that I am the Clerk of the TOWN OF VIRGIL that the foregoing is a full and true statement of all Fees and moneys received by me during the month above stated, excepting only such Fees the application and payment of which are otherwise provided for by law. Town Clerk , SUPERVISOR JOHN P. KAMINSKI 01/04/2022 13:14:40 TOWN CLERK'S 2021 ANNUAL REPORT TOWN OF VIRGIL RECEIPTS CERTIFIED COPIES 730.00 67 MARRIAGE LICENSES 200.00 5 DECALS 5,615.00 PHOTO ID FEE 7,398.00 721 HOPE LAKE ID 36.00 36 DOG IMPOUNDS/ADOPTIONS 90.00 3 POSTAGE 203.15 23 FAX MACHINE USEAGE 8.00 14 PUBLIC HEARINGS/VARIANCE 825.00 3 SPECIAL PERMIT 1,832.00 8 CONDITIONAL PERMIT 250.00 1 SUBDIVISION BOOKS 375.00 5 MINOR/MAJOR SUBDIVISION 325.00 4 SITE PLAN REVIEW 250.00 2 BUILDING PERMITS 12,245.00 77 PHOTOCOPIES 75.25 262 MISCELLANEOUS 3,865.50 13 DOG LICENSES 4,753.00 422 $39,075.90TOTAL RECEIPTS: DISBURSEMENTS PAID TO SUPERVISOR FOR GENERAL FUND 33,093.68 PAID TO NYS DEC FOR DECALS 5,331.72 PAID TO AG & MARKETS FOR DOG LICENSES 538.00 PAID TO NYS HEALTH DEPT FOR MARRIAGE LICENSES 112.50 $39,075.90TOTAL DISBURSEMENTS: Alane Van Donsel, TOWN CLERK JANUARY 4, 2022 9008 State Rte. 13 Phone 315-245-4444 Camden, NY 13316 Fax: 888-907-3020 info@camdengroupusa.com January 6, 2022 Town of Virgil Wastewater Treatment Plant Operations for December 2021 Ø Facility wasted 58,000 gallons and sent 8,000 stabilized sludge to City of Ithaca. Ø Performed all PM on needed equipment as required. Ø System looks good with flows over the Holidays. Ø Cleaned oxidation walls and chlorinated weekly for process control. Ø Performed housekeeping on building. Everything has been disinfected and being cleaned daily to help in the spread of COVID-19. Ø System is running well within winter permit with no issues or concerns. Ø System looks great inside and out. Facility Average daily flow (Gallons / day) 43,526 DEC Permit 80,000 Sampling BOD influent 366 BOD effluent 3.0 Permit limit 15 TSS influent 830 TSS effluent 0 Permit limit 15 NH3 influent N/A NH3 effluent N/A Permit limit 2.0 Chlorine Residual N/A C12 effluent N/A Permit limit .35 Fecal N/A Fecal effluent N/A Permit limit 200/400 9008 State Rte. 13 Phone 315-245-4444 Camden, NY 13316 Fax: 888-907-3020 info@camdengroupusa.com January 6, 2022 Town of Virgil Report for the Board, Water Operations for December 2021 Water Treatment • Total Coliform samples were collected and sent to lab on 12-08-2021. Total coliform was absent and E-coli was <1. • Still waiting on parts for controller. • Camden Group is working on shelving unit. • State DOH Report was completed and emailed. • Disinfected cleaning of facility has been completed and maintenance performed. • System looks great and running well. Facility Total Water Produced Gallons 1,765,000 Average Daily gallons 56,935 Lab Results For Month E-coli/total coliform <1 - Absent Average chlorine residual mg/L 1.10 Sodium Hypochlorite used in gallons 324 LEGISLATOR REPORT FOR JANUARY 2022 Good by and best wishes and thanks for your service! From the Harford Town Board: Dave Stoner- long term board member, who has always been supportive and has guided me and others throughout the years; Todd Loope- another long-term board member who has always been true, quiet and steady; George Chevalier- retiring historian who has a passion for history; Becky Bailey- retiring bookkeeper who is a wizard of finances. Also, long time Virgil Town Attorney Pat Snyder who has competently guided the governing boards. Welcome to the new people. John Burns and George Ingalls to the Harford Town Board and to Dan Ellis as Virgil Town Attorney. The S.E.P.P. Group is planning to do some improvements at Creamery Hills apartments. A grant from Community Development Block Grant would be administered by the county at no cost to the county. Additionally, and separately, they received a grant from the county for senior services. The Virgil Church also received a senior grant. Members to the Cortland County Fire Advisory Board were appointed. Along with others from all fire departments were Justin Scott from Harford and Adam Brown and Jereme Stiles from Virgil. Good Neighbor Awards were given to three deserving people - Darlene Stevens, Matt Taylor, Patti and Tom Atwood. Thanks for the nominations. It is good to recognize those who go above and beyond to make our corner of the world better. Thought for the month: "You've made this day a special day by just your being you," There is no person in the whole world like you, and I like you just the way you are. Fred Rogers sign off from Mister Rogers Neighborhood tv program. Ditto from me too. I think you're great! Is there anything I should be aware of or doing? Wishing you and yours a healthy and happy new year, Sandy Price 607-423-1019 Town Highway Superintendents Monthly Report December has come and gone for the most part it was uneventful. We had a few snow squalls but nothing major as of yet. The salt shed has started to be filled back up again and shouldn’t get much use in the near future looking at the forecast. As you know I had an accident with the 07 international on Tower Road so we are now down a truck, with that being said at this time we are going to delay our search to hire. Other than my incident things have been quiet and we are just doing routine maintinence. Britt Morse Town of Virgil Highway Supt. Quantity Description Unit Price Ext. Price 1.00 Dell Latitude 3000 3520 15.6" Notebook - Full HD - 1920 x 1080 - Intel Core i5 11th Gen i5-1135G7 Quad-core (4 Core) 2.40 GHz - 8 GB RAM - 256 GB SSD - Black - Intel Chip - Windows 10 Pro - Intel Iris Xe graphics - English (US) Keyboard $1,070.25 $1,070.25 1.00 This is an estimate on the services in this quote; any extra services will be billed at the current rate. Expires in 30 days from Quote date. This is only an estimate and is subject to change with client approval. Additional labor and freight charges may apply. $0.00 $0.00 Subtotal:$1,070.25 Sales Tax:$0.00 Total:$1,070.25 Signature:_____________________________________________Date:___________________ Plan First Technologies, Inc. Quote From:Tessa Keefe Plan First Technologies, Inc. 17 Main Street Suite 302 Cortland, NY 13045 United States (607) 756-9347 tessa@p1tech.net Prepared for:Alane VanDonsel Town of Virgil 1176 Church St. Cortland, NY 13045 United States (607) 749-0038 townclerk@virgilny.org Confidential Page 1 of 1 Thu 01/06/2022 1:02PM UTC-05 DiversifiedTechnology.com l 877-202-0197 95 E 10th Street l P.O. Box 949 l Bloomsburg, PA 17815 Leading the Industry In Innovation Executive Overview Prepared for: Town of Virgil Friday, January 7, 2022 The Company Diversified Technology Corporation is a software development organization with more than 30 years of experience serving the billing, accounting and information technology needs of the country’s utilities, municipalities and authorities. Its management team has more than 60 years of experience developing, implementing and supporting utility billing software. They are truly utility billing experts. Its software development staff has invested more than 65,000 hours honing, refining, enhancing and improving what has become the most robust and versatile utility billing software on the market. It is used to generate some 7 million utility bills annually. Based in Central Pennsylvania, Diversified Technology’s mission is to “Make Client’s Lives Easier Through Technology and Education.” Page 2Page Our Core Values 00 Continuously enhance personal and professional knowledge and growth. Maintain complete and open communication. Maintain respect among employees, clients and family. Maintain integrity in all matters. Provide clients unparalleled value, service and support. Driven by YOUR Standard Operating Procedures The general concept of utility billing is rather straight forward, yet each office has their own way of doing things. Your process has likely evolved over time and it works for you. Sometimes process & procedures are closely matched to board resolutions and ordinances. Other times, not so much. Either way, the foundation of Diversified Billing System is your standard way of doing things – your Standard Operating Procedures. Our software adapts to you! We begin by setting up each process, underlying task and milestone in your billing cycle – services to be billed, meter import date, mailing date, due date, discount date, ACH date, penalty assessment date, late notice dates all the way to turn-off, lien and collection dates. Now you, the board and even the auditor have a documented “Standard Operating Procedure” manual. Documented, measurable and reportable. Nice, but we’re just starting. Page 3 Industry Leading Innovations DiversifiedBilling.com l 877-202-0197 Once we have accurately captured your processes and procedures, we push that information out to your Master Calendar. Now you can see daily, weekly and monthly views of each task, who is responsible for completing them, and when. All based on your standard operating procedures. The Master Calendar will extend each process, procedure and task out for twelve (12) months on a continual cycle. (You can manually adjust those tasks that fall on a weekend or holiday.) Offices with multiple billing cycles will appreciate the control and organization it will establish. Studies have shown that increased efficiency in a billing office can reduce stress and help improve moral. Diversified Billing Systems are designed to make your jobs bit easier. YOUR Standard Operating Procedures Are Used to Create YOUR Master Calendar Page 4 Industry Leading Innovations DiversifiedBilling.com l 877-202-0197 So what’s better than having your Standard Operating Procedures captured, documented and put on the calendar? REAL-TIME measurement and reporting, of course. Diversified Billing Dashboard gives you, in one quick glance, easy insight to what is happening, what is coming up next, and what, if anything, is falling behind or got missed. Managers will greatly appreciate this during times of employee turnover or billing person’s time out of the office. Another industry-leading innovation, the Diversified Billing Dashboard will allow you to keep a finger on the pulse of the organization without lifting a finger! It can be accessed from any internet connected device, so you can stay informed. While it is critically important to maintain control of the operational aspects of the organization, it is equally important to maintain a handle on its financial health. The Dashboard will also provide you with a selection of financial analytics such as daily cash flow and accounts receivable aging. Diversified Billing Dashboard Driven by YOUR Master Calendar Page 5 Industry Leading Innovations DiversifiedBilling.com l 877-202-0197 Diversified Technology uses specialized system for client It includes onboarding and initial training, project management, ticket support calls and continued education -- all in one system. This allows us to provide customer care, guidance and on-going education on a personal one-on-one basis. Support Through Education Page 6 Industry Leading Innovations Initial Education First Meeting Establish a point person from each organization. Develop a schedule of events with key tasks/ milestones. Agree on who is responsible and due date. Discovery We will ask for copies of resolutions pertaining to the billing, payments and collection of past due bills. We will discuss Standard Operating Procedure for each process and task within the process during the entire billing cycle / cycles. We will discuss your reporting needs. We will ask about your meters and how your gather readings. We will ask about your accounting system and required interfaces. Data Conversion We will ask for a data file and your open balance / trial balance reports. We will set up your system according to your policies and SOPs. We will verify your data. Parallel Process Run 1st billing parallel Verify all results: dollars and consumption Just in Time Training For each process and task, Diversified will provide one-to-one or one-to- many training as the process comes up within the cycle. Training can be online or onsite. Go Live First live billing. DiversifiedBilling.com l 877-202-0197 Diversified Education Driven by YOU! Page 7 Industry Leading Innovations Continuing Education In-Depth Training Either online or onsite Deeper education on each process and the available time saving functions such as color coding, customer alerts, payment plans and one- off letters. Support No matter how good the training, everyone needs some help now and then. Our friendly and professionally trained consultants are available from 7:30AM – 5:00PM Eastern time. Your Process Your Training Diversified Tech consultants will record training events while working with staff online. These video files are then available to you and other staff members for refresher or new employee training. Quarterly Education Each quarter the support staff and consultants present education on subject matter either directly in the billing system, or closely related. An overview of the subject is first presented in a newsletter (both print and electronic versions). The newsletter has the date, time and link for users to sign up and be able to see more detailed instructions and ask questions. Each webinar is recorded and available for viewing up to one year later. Workshops Diversified Technology runs customer workshops and end-user conferences for the latest product training and industry trends. DiversifiedBilling.com l 877-202-0197 Page 8 Integrated Customer Portal How do you keep your customers happy AND reduce your costs of service? Easy. Let your customers serve themselves. Diversified Billing includes a customer-facing web site where customers can see their billing and consumption data going back thirteen months. This will significantly reduce the number of inbound customer service calls your staff must handle. In addition, customers will have the option of paying with a credit card or checking account online. NOT a third-party add-on. Developed and supported by Diversified Technology. Industry Leading Innovations Mobile Work Orders Mobile Work Orders The Diversified Mobile Work Order system enables field service managers and supervisors to organize, schedule and send work orders to their teams from workstation or internet connected device. Mobile Work Orders is a cloud- based work order system that was designed to make life easier for field techs as well as office staff. Mobile Work Orders will allow your staff to set up work orders for re-reads or meter change outs electronically from within Diversified Billing. Equipping your field services staff with an Android smart phone or notebook will allow them report when a job has been completed and to upload notes, photos and other information. These reports immediately post to your dashboard, so you always have an exact status. DiversifiedBilling.com l 877-202-0197 Diversified Billing Systems Diversified Technology’s flagship product is its new Diversified Billing software. Released in January of 2018, Diversified Billing is a completely redeveloped version of the company’s popular Visual Utility Billing. Timely and Accurate Bills -- We understand that there are two things people will call your office about. First is no service. The second is a question about the bill. Diversified Billing is designed to allow you to easily gather all the meter readings, from various sources, combine them and produce a series of exception reports that point out accounts in question (no read, high or low consumption or bill amount, meter running backwards, and so on). After a quick review of the reports – a few clicks of the mouse and they are turned into priority work orders, sent directly to the field person to go verify or re-read the meter. As they are marked “read” they are sent back to the billing system. Fast and accurate. Then email bills to those who have requested it and print bills for the rest of your customers. Stay on Top of Receivables – After a payment deadline has passed, easily identify overdue accounts. Generate a late notice for those who are not habitual late payers. Or generate a shut off notice for more seriously delinquent accounts. Payment Processing Diversified Technology streamlines payment processing, leveraging today’s leading technology. Online Payments and Phone Payments allow your customers the flexibility to pay whenever they want using the technology with which they are most comfortable. The Billing System Page 9 Check 21 Deposit allows you to convert paper checks into electronic checks and eliminate trips to the bank. Bank Check Express Stop the flood of those difficult to process bank checks and get paid days earlier. When all three technologies are deployed payments received at the office can reduce up to 40%. Making life a little easier. Customer Service One Screen Does It All -- Over 10 years ago we were among the first in the nation to develop an integrated customer portal where customers can view their account history, billing amounts and consumption, and pay their bill online. We have always felt the best customer service is self- service – the customer is quickly satisfied, and it reduces phone calls and office visits. This is still our “first line” of service. Customers will still call and come in, though. In those cases, we want to answer their questions quickly and accurately, give them any information they ask for, and collect their payment. Diversified Billing makes it easy to answer any question, with just a few mouse clicks. And it allows you to quickly provide printed copies of their bills, statements, history, etc. It also allows you to email electronic copies right from the customer screen while the customer is on the phone or standing there in your office. Fast, easy and accurate. DiversifiedBilling.com l 877-202-0197 Accounting System Integration While Diversified Billing is designed to integrate with most commonly used accounting systems including QuickBooks, Sage and Abila, Diversified Technology has partnered with two accounting systems that offer excellent fund accounting solutions. Page 10 Remote Backup / Disaster Recovery We used to worry about protecting our vital data from loss in natural disaster. Now its mal-ware, ransom-ware and even disgruntled employees But whatever the threat, the solution is still the same – a great backup and the ability to quickly restore your data. Diversified Billing offers some great options: Diversified Backup –This legacy backup system allows you quickly and easily back up your billing system data to Diversified Technology servers with just a few simple mouse clicks at the end of every business day. Carbonite Backup – Through a partnership with this leading national provider, Diversified Billing customers can enjoy automated backup of their entire billing computer hard drive, not just their billing data. And, for larger organizations, plans are available to backup your entire network to the Carbonite system. But what if your computers are lost in fire or a tornado or flood destroys your entire office? Diversified System AccountMate, a long-time partner, offers a modularized fund accounting system that allows you to selected just the modules you need for your particular operation. In addition, Diversified programmers can make custom modifications to AccountMate modules to meet unique requirements. CenterPoint software can be locally installed or cloud-based and is ideal for municipals with small to medium size populations looking to save significant money while still retaining the functionality needed to manage their municipality. DiversifiedBilling.com l 877-202-0197 Information Gathering We begin by asking questions. What different types of service do you provide? On what cycle do you bill each service type. How do you calculate the amount due for each service? When so you calculate interest due? And do you bill for any other districts or municipalities? Your customer service representative will use this information to “pre-configure” your Diversified Billing system to meet your exact needs. Data Conversion The next step is the process is to bring the historical data from your old system into your new Diversified Billing system. This will likely include your client data, your meter data and your billing records. Our technical staff will examine your current database and decide the best way to copy the information it stores into a format that can be imported into Diversified Billing. This can be a straight forward, or not. But whatever the situation, we will preserve as much of your historical data as possible. Training time will vary based on the number of employees being trained, but generally can be completed in 8-10 four-hour sessions. Parallel Processing Now its time to test. The next step will coincide with your next billing cycle. You will generate that billing using your old system. Then you will generate it again using your new Diversified Billing system. The results should be identical. If they are, you are good to go. If they aren’t, we figure out where and why the two systems have diverged and correct the problem. We will run the same billing again until we achieve an exact match with your current system. Once the old and the new system are “parallel,” there is only one thing left to do: Go Live! Page 11 The “Onboarding” Process Your billing system is a critical aspect of your business. Just thinking about upgrading and learning a new system can be enough to make you break into a cold sweat. Diversified Technology tries to minimize anxiety with a structured and time- tested approach. And we will be there with you every step of the way. Training Your customer service representative will be responsible for training your staff to use the new Diversified Billing system. Training can take place over the Internet in a video conference format. Or we will come to your site for in-person training sessions. DiversifiedBilling.com l 877-202-0197 Choice of License Subscription – Pay a monthly fee to use the software based on the number of customers billed. Includes all upgrades and routine support. Minimal up-front costs. Charge as a monthly expense instead of a capital purchase. No long-term commitment. Perpetual – Purchase a never-ending license to use the software with a one-time up-front payment. Pay an annual support fee for upgrades and routine customer support. 5th Generation of Technology Diversified Billing System is our fifth generation of utility billing. It was originally developed to run on the IBM Mainframe in 1987. It was redeveloped run on Microsoft DOS, then in 1998 to run on Microsoft Windows. It was overhauled again for the Windows platform in 2008 to take advantage of advances in technology. Finally, the newest generation was released in 2018 and is based on a mySQL database and a browser-based interface. Page 12 Choice of Platform Cloud -- Access your software and data from any internet connected computer. Never worry about data security or maintaining back-up copies. LAN – Host the software on your in-house network with no user limitations. You take responsibility for data security and maintaining back-up copies of data. Outsource – Allow Diversified Technology’s in- house billing staff to handle your entire billing process. From importing meter readings to generating and verifying bills. From printing and mailing bills to processing and depositing payments. Form generating and mailing notices to handling customer support calls. All while saving you big bucks! Powerful SQL Database Rely on the rock-solid stable mySQL database to give you years and years of dependable service – without separate license fees. Its lightening fast so License / Platform Options Development Direction you will breeze through complex bill calculations in record time. And it provides a scalable foundation upon which you can enhance your system. In Development Permit Tracking based on Standard Operating Procedures and Master Calendar DiversifiedBilling.com l 877-202-0197 If you have a tweak you would like to see made to Diversified Billing that is unique to your organization, our programmers are ready and able to design and implement that tweak for you. Just tell us what you would like to see. We’ll figure out how to do it. Then we will present our solution to you, along with a fixed price to get it done. If our proposal makes sense to you, we’ll dig in and get it done. Simple as that. Custom Website If your organization’s web site is looking like 1990, Diversified Technology can get you looking your best with a new website. We have pre-designed templates which you can use to keep costs down. Or we will design something that is uniquely yours. Whichever you prefer. Whichever you choose, it will be constructed in such a way that a non-technical person on your staff can maintain it and update it as easily as they would use a word processing program. Managed Billing Services Diversified Technology’s Managed Billing Service marries our deep understanding of municipal utility billing with our highly trained and qualified support staff. Through this service, Diversified Technology offers an alternative to maintaining an internal staff and information technology to generate periodic utility billings and process payments. Our group of software consultants, programmers and accountants will work together to achieve your objectives in a cost-effective manner. Our Managed Billing Service staff utilizes the Diversified Billing System to offer all of the benefits of an in-house billing staff at a fraction of the cost. Clients choose the level of involvement that makes sense for them. Perhaps as little as a dependable print and mail service after you have generated and verified your billing. The Managed Billing Service can handle your entire billing process including bill generation and verification from raw data, such as meter readings, that you provide. The Diversified team can also provide an all- encompassing service including payment processing, receiving customer phone calls, sending late notices and producing final billing. Custom Programming Its not uncommon to find a piece of software that does absolutely everything you need it to do … except for one thing. Or to think, “If only it would do something this way instead of that way.” Well, we can accommodate those dreams and make them realities. Page 13 Professional Services DiversifiedBilling.com l 877-202-0197