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HomeMy WebLinkAbout08-21-18 Board of Public Works Meeting AgendaBPW Meeting Board of Public Works Topic 1. Call to Order/Agenda Revie 2. Mayor's Communications AGENDA ITEMS Voting? No No 3. Communications and Hearings from Persons No Before the Board 4. Response to the Public 5. Reports A. Special Committees of the Board B. Council Liaison C. Board Liaisons D. Superintendent and Staff 6. New Presentations 7. Administration & Communications 8. Buildings, Properties, Refuse & Transit A. Resolution to Name GIAC's Wading Pool in Honor of William "Max" Maxwell DATE: August 21, 2018 TIME: 6:00 pm LOCATION: 3rd Floor, City Hall, Council Chambers 108 E. Green St., Ithaca Time Presenters) Allowed Mayor Myrick Mayor Myrick Public 5 min. No Commissioners No Various 15 min. Yes Dir. of Eng. Logue 5 min. Leslyn McBean-Clairborne has submitted a request to name the new wading pool at GIAC after William Maxwell. 9. Highways, Streets & Sidewalks A. Request of Maria Pirro Revocable Trust Regarding No Dir. of Eng. Logue 15 min. Curb Cuts at 1006 West Seneca Street The owner of the property is requesting that two driveway aprons be maintained at this property, rather than the removal of one apron and the installation of curbing during the West Martin Luther King Jr. Street Project. B. Complaint and Information Letter about a Food No Truck from Yassine Yajid, owner of Sweet Spot A new restaurant has opened on Eddy Street in Collegetown across from the approved Food Truck vending location at the corner of Dryden Road and Eddy Street. The restaurant owner asked that the food truck move. C. Bike Corrals in City Parking Spaces No Dir. of Eng. Logue 20 min. The community has submitted numerous complaints since the bike corrals were installed in Collegetown, resulting in the removal of the corrals. Further discussion is necessary. D. Updated 2019 Sidewalk Improvement District Dir. of Eng. Logue 10 min. Work Plan The work plan for 2019 has been updated in response to resident input since the last Board meeting. 10. Parking & Traffic 10 min. If you have a disability that will require special arrangements to be made in order for you to fully participate in the meeting, please contact the City Clerk at 607-274-6570 at least 48 hours before the meeting. The Board of Public Works meets on the second and fourth Mondays at 4:45 p.m. All meetings are voting meetings, opening with a public comment period. Meeting agendas are created from prior public input, Department operating, planning issues, and requests made to the Superintendent. The Board reserves the right to limit verbal comments to three minutes and to request written comments on lengthy or complex issues. This information may then be used to create committee agendas, with the speaker or author invited to attend. Time Topic Voting? Presenter(s) Allowed 1 2 Creeks, Bridges & Parks A. FYI Letter from PRNR Commission about No Wharton Studio Museum Project The Parks, Recreation & Natural Resources Commission fr Board's information regarding the proposal for the museum information only. ter & Sewer A. __Denial of Appeal o - Resolution Per the Board's request, a appeal. a Water Bill for 228 Wood Street Yes esolution will be provided at the B. Appeal of Sewer Use Billing for GreenStar Co-op at 700 West Buffalo Street The owner of GreenStar Co-op is objecting to the sewer charges that had been omitted fr water and sewer bills since 2014. 2 min. arded a memo of support for the from Diane Reisman. This is Asst. Supt. Whitney eeting denying the water bill n, Asst. Supt. Whitney 15 rein. New Business 14. Adjournment Yes Date: August 16, 2018 Page 2 of 4 the 8A. Resolution to Name GIAC's Wadin Pool in Honor o illia x" Maxwell HEREAS, GIAC is in the process of reconstructing its ading pool to expand capacity from 10 bathers to at least 25 bathers; and WHEREAS, the expansion of this pool has been a vision of William ``"Max" ell; and WHEREAS, as pool supervisor for over 10 years, Max saw and reported to GIAC Administration that the size of the wading pool was woefully inadequate to serve the needs o the community and that it was not handicap accessible; and WHEREAS, the GIAC Administration finally responded to Max's (and the community's) concern and sought funding to expand the wading pool and make it ADA compliant; and WHEREAS, Max's commitment to meeting this need resulted in him donating approxi ate 25% of the cost for reconstructing the wading pool; and WHEREAS, it is because of Max's generosity that GIAC is able to afford to expand the pool including him donating additional funding when the construction bids came in $200,000 over budget; and WHEREAS, GIAC Staff are profoundly grateful to Max for his commitment to GIAC, the families we serve, and especially the GIAC pools; and WHEREAS, GIAC Staff and Administration feel that one small way of thanking ax for his generosity is to name the wading pool after him; now therefore be it RESOLVED, That GIAC Staff and Administration respectfully request that the Board of Public Works and City Council grant us permission to name the newly constructed GIAC wading pool, a`MAX's Wading Pool;" and be it further RESOLVED, That upon approval a visible plaque bearing the name "Max's Wading Pool," will be mounted in the wading pool area in an appropriately safe and public spot. Page of haea.legal as, ithaca.leal MAINES R ELLE. FIRM PLLC LICENSED IN NEW YORK & FLORIDA 109 EAST SENECA STREET #206 ITHACA, NEW YORK 14850 PHONE: (607)279-1775 FAX: (888) 876-6608 AUGUST 10,2018 Michael J. Thorne, P.E. Department of Public Works 108 East Green Street Ithaca, NY 14850 Maria Pirro Revocable Trust 1006 West Seneca Street SBL #58.-1-4 Dear Mr. Thorne: I represent the owner of the above -referenced property. We are requesting to be placed on the agenda for the August 21, 2018 meeting. The agenda item would be the owner's objection to the placement of curbing on the property, and a request that the Board consider removal of the curbing. I have spoken with Krin Flaherty of the City Attorney's Office. The matter is in litigation, but I have suggested that the lawsuit be stayed until after the hearing date (this assumes that we can be heard on the 21'). CC: Krin Flaherty, Esq. Sincerely, Russell Digitallysignedby • Russell E. Maines Date:.2018.08.10 125214-04'00° Russell E. Maines haca.iega zss; ibaca.le a1 MAINESA R Frac E. �rz, FIR!.LICENSED IN NEW YORK & FLORIDA M 109 EAST SENECASTREET #206 LLC ITHACA, NEW YORK 14850 PHONE: (607)279-1775 FAX: (888) 876-6608 AUGUST 15, 2018 City of Ithaca Board of Public Works Department of Public Works 108 East Green Street Ithaca, NY 14850 Board of Public Works Hearing of 8/21/18 Request of Maria Pirro Revocable Trust Regarding Curb Cuts 1006 West Seneca Street SBL #58.-1-4 Dear City of Ithaca Board of Public Works: I represent the Maria Pirro Revocable Trust, the owner of the commercial property at 1006 West Seneca Street on the west end. We are requesting that the owner be permitted to preserve the apron along West State Street that has been at the property since long before the family purchased it in 1984. We are requesting to address the Board at its August 21, 2018 hearing. 1 anticipate that two members of the Pirro family will be joining me. The property has had two aprons: one along West State Street, and another along the West Seneca Street cul-de-sac. The West State Street apron adds significant value to the property because State Street is a major thoroughfare. Additionally, the removal of the West State Street apron creates difficulties for large delivery vehicles that have historically served the property. We understand that owners of other nearby properties have been petKnitted to keep their curb cuts. For example, the Lee Newhart insurance agency next door to the Pirro property has been permitted to keep its State Street curb cut. The Dandy market and gas station across the street (formerly known as Pete's) has been allowed to keep two means of ingress and egress along West State Street and West Buffalo Street respectively. We are simply asking to be given the s e treatment that the neighbors have received. Apparently the Trust as denied this opportunity because of an error. The City approached a former tenant of the property (a pizza shop), rather than the Trust, to discuss the proposed curb cuts. The Trust was not informed. The trustee only learned about the removal of the curb cuts by happenstance earlier this month, when the decision had already been made to remove them. Unfortunately, the City's contractors installed the curbs after they and the City had been informed of our objections. The Trust is willingto abide by reasonable limitations. A' far narrower curb cut than the one that had existed before would be acceptable. The access could be one-way,' for ingress only as opposed to ingress and egress. The Trust also would be willing to pay the material costs to restore a curb cut. Thank you for the opportunity to discuss these afters. Sincerely, SS ll Qigitallysignedby • Russell E. Maines 1 S Pate:2018.08.15 09:38:51 -04°00' Russell E. Maines Ithaca August 13, 2018 Yassine YAJID SWEET SPOT 420 EDDY STREET ITHACA NY 14850 (607) 339-2050 Superintendent of Public orks Board of Public Works City of Ithaca Object: Complaint and info r ' a Dear Superintendent, on Tette about a food truck (DOS A IGOS Yasine Yajid, intend by the present to inform you that operate a new business called S EET SPOT and located at 420 Eddy Street, ITHACA NY 14850 (College Town). This business operates every day until 2 a And I want to bring to your attention that there is a food truck Called DOS AMIGOS cross the street that is less than 200 Feet of our location. And that, DOS AMIGOS food truck is taking a lot of potential business from us especially late night. And According to the Street Food Vending Policy City of Ithaca Board of Public Works, chapte VII, paragraph E-4 ............an the event that a restaurant moves into a building within 200 feet of an existing vending location, that location may be moved in accordance with this policy as soon as the next month and at the discretion of the Board of Public Works. Dear Super ntendent, I hope you take in consideration my letter and also hope and expect you o take the necessary measures to protect my investment. Please feel free to contact me o any further information. My sincere considerations. Signed: Yassine Yajid All propane piping and fittings shall be maintained in accordance with the Mechanical & Fuel Gas Code of New York State. 2. All propane tanks are required to be secured from tampering, damage or upset. All hoses and plumbing between the tank and appliance is required to be protected from being damaged or disrupted and not located in the public way. Cooking and heating equipment shall not be located within five (5) feet of LPG Tanks. 4. Outdoor cooking that produces sparks or grease -laden vapors shall not be performed within five (5) feet of a canopy used for cooking. . Minimum one (1) fire extinguisher 10-B rated, K extinguisher for cooking with vegetable oil. 6 Fire Treatment Certification or Label required (NFPA 701, ASTM E84, or CPAI 84) for all tents, canopies, and membrane structures used for cooking with LPG. Ground covers under cooking equipment shall be fire resistant, or treated with a fire retardant. 7. Eight (8) feet shall separate cooking trucks using LPG from other buildings 8. Twenty (20) feet shall separate cooking trucks using LPG from other non -cooking trucks or membrane structures. 9. Food trucks can be only grouped with maximum aggregate size of 400 square feet, with like uses. (Non -cooking with non -cooking or cooking with cooking) Six (6) foot fire breaks between every 400 square feet of grouped trucks. 10. Fourteen (14) -foot fire lane shall be maintained at all times. VII. Operations A. Vendor Responsibilities Vendors receiving penults shall: Comply with all applicable laws, ordinances, and regulations ; 2. Properly remove or dispose of all litter and trash created by the vendor's activities and within the vendor's location; . Refrain Yom operating their food truck after the permit expires and when the permit is suspended or revoked; 4. Surrender their permit promptly upon its revocation, suspension, or other termination; 5. Display a copy of their New York State Sales Tax Certificate on their food truck; 6. ` Defend, indemnify, save and hold harmless the City of Ithaca from any and all claims arising from the vendor's use of Ithaca City streets and property and shall be so duly insured in the minimum amount of $1,000,000 naming the City as additional insured; an 7 The Vendor will not discriminate against any employee, applicant for employment, subcontractor, supplier of materials or services, or program participant because of actual or perceived: age, creed, color, disability, domestic violence victim status, ethnicity, familial status, gender, gender identity or expression, height, weight, immigration or citizenship status, marital status, military' status, national origin, predisposing genetic characteristics, race; religion, sexual orientation, or socioeconomic status. 5 Pag All vendors/permit holders shall cooperate with City of Ithaca and Tompkins County Department of Health employees. B. Rules of Operation . Street Vending Permits are for Food Trucks or Trailers only in parking spaces designated by the Board of Public Works.Tents and separate grills are not allowed to be used for vending on City streets. 2 Vending sites are 30 foot long (25 feet long parking lane plus 5 foot buffer) by 10 feet wide (8 feet wide parking lane plus 2 feet of tree lawn or right of way) and vendors are required to keep all of their equipment within their assigned site. Vendors shall not block or inhibit pedestrian traffic flow nor allow emergency vehicular traffic to be impeded because of vending operations. 4. Food trucks must be attended at all times. Vendors set up in locations other than an approved vending site will be subject to two warnings with fines, and then revocation of their street vending permit without refund of fees. 6. No overnight parking (2`.00 - 6:00 a.m.) allowed unless otherwise noted on permit. 7. Smoke and/or odors must be vented, filtered or disposed of in a manner so as to reasonably prevent the release of offensive smoke and/or odor into the surrounding environment. Vendors are responsible for trash and waste disposal. No dumping is allowed in City trash cans, grates, storm sewers, grass or other areas. Vendors shall keep public spaces within a 25 foot radius of their truck clean and free of refuse generated from the operation of their food truck. 10. Vendors shall keep repetitive noise, music or amplified sound within the 25 foot radius o their food truck within the noise limits established by City rules, laws or guidelines. 11. The City reserves the right to move vendors without advance notice for necessary maintenance and repairs on City streets. 12. The City does not provide water, sewer, or electric service to street vendors. 13. Applicant shall indemnify the City of Ithaca and hold it harmless with regard to any and all claims arising from the operation of the site by the food vendor as herein contemplated and permitted. 14. Transfer or sale of any current vending permit is prohibited without written authorization from the Superintendent of Public.Works. C. Hours of Operation 1 ' Breakfast-6:30a.m. to 10:00 a.m. 2 Lunch —10:00 a.m. to 4:00 p.m. Dinner 4:00 p.m. to 9:00 p.m. 4. Late Night- 10:00 p.m. to 2:00 a.m. 6IPgo Setup may begin no more than 30 minutes prior to operating; take down/cleanup may extend no more than 30 minutes after closing. D. Vending Zones Residential sites are for Lunch and Dinner times only. Vending hours are generally 10:00 a.m. to 10:00 p.m. daily. No vending may occur after 10:00 p.m. 2. Business/Commercial sites may utilized for Breakfast, Lunch, Dinner and Late Night times. No vending may occur after 2:00 a.m. Parking in vending zones is prohibited from 2:00 - 6:00 a.m. E. Designated Vending Locations 1. Vending locations shall be authorized by the Board of Public Works. The Board may consider comments from the Parks Commission, city staff and the public. 2 Vending locations shall be postedwith appropriate parking regulation signs that indicate the days, times and limitations for parking. Vending locations will be posted as tow away zones in order to assure permittee's use of the site. On -street vending locations will be multiples of 25 linear feet of curbline parking. Vending locations will include an additional 5 foot space located between each vending space. 4. ` Each vending location' will be evaluated annually. In the event that a restaurant moves into a building within 200 feet of an existing vending location, that location may be moved in accordance with this policy as soon as the next month and at the discretion of the Board of Public Works. F. Guidelines for New Vending Locations 1. New vending locations may be submitted to the Superintendent of Public Works for consideration by the Board of Public Works. Proposals for additional vending sites must be submitted in writing with a specific description of the site, a drawing showing the nearest intersecting streets and neighboring occupancies (businesses, parks or residences). If approved by Board resolution, a new vending site will be included in the list of authorized vending locations. 2. Vendors may not set up any closerthan 200 linear feet from the nearest brick -and -mortar restaurant, or 100 linear feet from any public or private school (measured from nearest entrance point), unless authorized by the Board of Public Works. Food trucks may not be located any closer to the intersection than the "No Standing Here to Corner" sign. This may be modified according to line of sight, traffic patterns, and evaluation by the City Traffic Engineer. VIII. Permitting Location Assignments 1 Vending locations will be available for up to twelve months. Vending will begin on the first of the month following application approval, in accordance with IILA.4. above. 2. Vending locations will be assigned on a first come, first served basis. 7IPat1 eV roposed 2019 Si e� a �° `� H r' 0 c*a in - Lo ci sTd co epi Cr) In rte, r,:, a` cNa ca clc WO D.,0 c al 0 a v CT — v 17m et CDDO Ln cc 0 in o u u CZ C),.. r, 0 0 con 0 0 O 0 a 0 1-4 a � Q) � > t j .A g, g 3 � � T 44 4.. a U a kJ 0€l� s� g Col CD CD ®ale � r. 7---1 r --I cia 0 cal 0 0 o CGd ,24.1 4.1 as . 0 0 Ca Ca Q Ca CD Ca 011.0. CG C0 10.1 0 0 00 10 g 0 cci Cr) ws C CNE cV ra CZ z c.19 a° ro Eo GJM 0 0 CG nCZG sae cza cn 4.1 0 La in 10 co C7 0 0 y cn w cn o co a tr Cli U et 0 co CD k CD Ca Ca Ca 0 To: Michael Thorne, Superintendent of Public Works and Board of Public Works From: ' Monika Roth, Chair, Parks, Recreation and Natural Resources Commission Date: July 9, 2018 RE: Wharton Studio Building in Stewart Park Diana Riesman, Executive Director of the Wharton Studio Museum project, met with our Commission on Monday, June 11, 2018 to present the new planning and design study for the museum. Additionally, we had the opportunity to review the proposed plan document which provided a thorough overview of the project. The PRNR Commission members voted in unanimous support of the proposed museum development plan. We feel that it met the needs of all parties including the space and storage needs of the Public Works Department, storage needs of the Youth Bureau (addition at the back of the Picnic Pavilion), and at the same time creates a new attractive space to house the Museum and Park Visitor Center. It is great to preserve and promote the historic buildings in Stewart Park and provide today's visitors with a glimpse into the past: We urge the members of the Board of Public Works to support the development of this project as a connection to the past and a means of enhancing visitor experiences at Stewart Park. Vote taken at our meeting: Motion by Ellen Leventry, second by Thomas Shelley, to write a memo in support of the Wharton Studio Museum Project. All in favor. Commissioners Present June 11, 2018 Monika Roth, Chair Michelle Berry, Vice Chair Dan Hoffman Ellen Leventry Thomas Shelley Tyler Moeller cc: Megan Wilson, Planning Dept. 2A. Denial ea! oor 22 ood S cooperativewireenSta t April 18, 2018 Michael Thorne Superintendent of Public Works Mayor Svante Myrick Chair, Board of Public Works City of Ithaca 108 E. Green St. Ithaca, NY 14850 Re: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: RECEIVED Dept. oG Pubrrc Works APR 2 3 2E8 Office of the Superintendent and Engineering Division GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amnunt .cou|d be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountant . However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Finance Director GreenStar Cooperative Market 701 W. Buffalo St. Ithaca, NY 14580 eamoqWgreenstarcl912 Kathy Servoss From: Kathy Servoss Sent: Wednesday, July 11, 2018 4:29 PM To: Erik Whitney; Michaei Thorne Subject: RE: GreenStar Appeal Categories: BPW Hi Erik, Thanks for the information, but the owner of Greenstar asked that it be heid until the August BPW meeting because he Kathyis out of town next week, From: Erik Whitney Sent: Wednesday, July 11, 2018 3:47 PM To: Michael Thorne <MThorne@cityofithaca.org> Cc: Kathy Servoss <KServoss@cityofithaca.org> Subject: GreenStarAppeal Mike & Kathy, Attached all correspondence 1 could find re Greenstar sewer bill appeal. erik z Greenstar Sewer ]oy| Greenstar Sewer Carol Howard smnt:pnda»April 06,2oz8 12:50 PM To: Erik Whitney; Deborah Whitney Hello This is jusa heads up for now. Friday I spoke to Eric in the finance office at Greenstar regarding the large bill that was done on 3/23. ldon't think they will contest it thru BPW, he just wanted to know how this happened, and verify that is a valid charge. [ sent him copies all the bills on this account since 2014, so he could see that there were no sewer charges billed. I talked to him about the possibility of an installment plan with no late fees. l am hoping this is something we can agree to do. The only part I am not sure of is the length of time we can extend it out. He will be calling back later next week after he reviews everything, so l would like to have an answer for him then. Talk to you next week. Carol Howard Customer Service Supv. Office of the Chamberlairi 607'274'6430 Any taxbill or assessment amountincluded in this e-mail are for informational purposes, and should not be relied upon as a search for unpaid taxes or liens. 7/11/2018.321PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=IPM.Note&id=RgAAA... RE: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy Servoss Sent:Wednesday, June 13, 2018 2:44 PM To: Erik Whitney; Deborah Whitney Cc: Scott Gibson Hello, This is just a friendly reminder about this water bill appeal. It will probably have to wait until the July meeting at this point, but I don't want it to fall through any cracks. Thanks, - Kathy From: Kathy Servoss Sent: Wednesday, May 09, 2018 11:54 AM To: Erik Whitney <EWhitney@cityofithaca.org>; Deborah Whitney <dwhitney@cityofithaca.org> Cc: Scott Gibson <SGibson@cityofithaca.org> Subject: RE: Error in sewer use billing for GreenStar Co-op (2014-18) Thanks Erik. It'll wait until the June meeting. Enjoy your vacation! Kathy From: Erik Whitney Sent: Wednesday, May 09, 2018 11:51 AM To: Kathy Servoss <KServoss@cityofithaca.org>; Deborah Whitney <DWhitney@cityofithaca.org> Cc: Scott Gibson <SGibson@cityofithaca.org> Subject: RE: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy, It'II have to wait for the June BPW as i'll be on vacation next week. We can certainly waive any penalty and interest that would accrue on balance in the interim at the June BPW. In a nut shell they owe the bill for sewer used. Somehow when the account was set up only water billing was toggled on. Our error in missed billing doesn't change the fact that the sewer service has been used. Effectively they have had a zero percent interest loan for those years we hadn't billed the sewer portion. Certainly a payment program could be set up to make cash flow manageable for them. In the case the bill is adjusted or waived in reality the other rate payers/customers City wide will pay the bill. This is a precedent we probably don't want set. Regards, Erik Whitney, PE Assistant Superintendent City of Ithaca DPW Water & Sewer Division 510 First Street, Ithaca NY 14850 1 of3 7/11/2018. 3:30 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owaRae—ltem&t=IPM.Note&id=RgAAA... 0: (607) 272-1717 C: (607) 280-1041 From: Kathy Servoss Sent: VVednemday, May 09, 2018 10:44 AM To: Erik WhitneyDeborah Whitney Subject: RE: Error in sewer use billing for GreenStar Co-op (2014-18) Hi Erik, Were you able to take a look at this appeal? Kathy From: Kathy Servoss Sent: Wednesday, April 18, 2018 3:43 PM To: Erik Whitney <EWhitneyPcityofithaca.org>; Whitney, Deborah <dwhitnev@citvofithaca.org> Subject: FW: Error in sewer use billing for GreenStar Co-op (2014-18) Erik, Please send something regarding this account (i.e. recommendation). Deb, Please pause any penalty charges (if possible) until this appeal is resolved. Thank you! - Kathy From: Erik Amos [mailto:eamos eenstarcoo.] Sent: Wednesday, April 18, 2018 3:33 PM To: Michael Thorne <MThorne@cityofithaca.org>; Kathy Servoss <KServoss@citvofithaca.org>;Camille Little <CLitt|e@0dtyofithaca.orq>; Svante Myrick <mayormvrickcityofithaca.org>; Dan Hoffman «Dhoffman@greenotaxcnoo>;Brandon Kane <bkane@«neenotarconp> Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 45\49247Ul),the sewer charge portion ofthe quarterly billings had been omitted from all such billings since 2O/4,due to an error made by the City oflthaca, and that payment for cumulative,omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our ownand this largeunexpected bill have created substantial hardshipsfor GreenStar, atm��/eve|o. Management of the ' �-�imaccountablefor the annual budget adoptetheBoard ��unanticipated quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this o.|igo1ioonould\ikevviacionpcd}tbui compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of 2of3 RE: Error in sewer use billing for GreenStar Co-op (2014-18) ht-tps://mail.cityofithaca.org/owa/?ae—Item&t=IPM.Note&id—RgAAA._ this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos I Finance Director J GreenStar Cooperative Market I 607.273.9392 x503 of 3 7/11/2018, 3:30 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=IPM.Note&id=RgAAA... RE: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy Servoss Sent: Wednesday, May 09, 2018 11:54 AM To: Erik Whitney; Deborah Whitney Cc: Scott Gibson Categories:Red Category Thanks Erik. It'II wait until the June meeting. Enjoy your vacation'I Kathy From: Erik Whitney Sent: Wednesday, May 09, 2018 11:51 AM To: Kathy Servoss <KServoss@cityofithaca.org>; Deborah Whitney <DWhitney@cityofithaca.org> Cc: Scott Gibson <SGibson@cityofithaca.org> Subject: RE: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy, It'II have to wait for the June BPW as i'll be on vacation next week. We can certainly waive any penalty and interest that would accrue on balance in the interim at the June BPW. In a nut shell they owe the bill for sewer used. Somehow when the account was set up only water billing was toggled on. Our error in missed billing doesn't change the fact that the sewer service has been used. Effectively they have had a zero percent interest loan for those years we hadn't billed the sewer portion. Certainly a payment program could be set up to make cash flow manageable for them. In the case the bill is adjusted or waived in reality the other rate payers/customers City wide will pay the bill. This is a precedent we probably don't want set. Regards, Erik Whitney, PE Assistant Superintendent City of Ithaca DPW Water & Sewer Division 510 First Street, Ithaca NY 14850 0: (607) 272-1717 C: (607) 280-1041 From: Kathy Servoss Sent: Wednesday, May 09, 2018 10:44 AM To: Erik Whitney; Deborah Whitney Subject: RE: Error in sewer use billing for GreenStar Co-op (2014-18) Hi Erik, Were you able to take a look at this appeal? Kathy From: Kathy Servoss Iof3 7/11/2018. 3:29 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=ltem&t=1PM.Note&id=RgAAA... tof3 Sent: Wednesday, April 18, 2018 3:43 PM To: Erik Whitney <EWhitney@cityofithaca.org>; Whitney, Deborah <dwhitney@cityofithaca.org> Subject: FW: Error in sewer use billing for GreenStar Co-op (2014-18) Erik, Please send something regarding this account (i.e. recommendation Deb, Please pause any penalty charges (if possible) until this appeal is resolved. Thank you! - Kathy From: Erik Amos [mailto:eamos@greenstar.coop) Sent: Wednesday, April 18, 2018 3:33 PM To: Michael Thorne <MThorne@cityofithaca.org>; Kathy Servoss <KServoss@cityofithaca.org>; Camille Little <CLittle@citvofithaca.org>; Svante Myrick <mayormvrick@cityofithaca.org>; Dan Hoffman <Dhoffman@greenstar.coop>; Brandon Kane <bkane@greenstar.coop> Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have 7/11/201 :29 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=ltem&t—IPM.Note&id—RgAAA... submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos Finance Director1GreenStar Cooperative Market 1607.273.9392 x503 of 3 7/11/2018. 3:29 PM RE: Error in seweuse billing for GreenStar Co-op (2014-18) hun»zYmaU id~RgAAA— RE: Error in sewer use billing for GreenStar Co-op 1� ErikWhitney Sent: Wednesday, May 09, 2018 11:50 AM To: Kathy Servoss; Deborah Whitney Cc: Scott Gibson Categories:Red Category Kathy, It'll have to wait for the June BPW as i'll be on vacation next week. We can certainly waive any penalty and interest that would accrue on balance in the interim at the June BPW. In a nut shell they owe d�` bill for sewer used. Somehow when the account was set up only water billirig was toggled on. Our error in missed billing doesnt change the fact that the sewer ser -vice has been used. Effectively they have had a zero percent interest loan for those years we hadnt biiled the nevwarpo�ion.Cedain|yopayment program could beset uphomake cash Onwmanageable for thenn.|nthe case— the bill is adjusted or waived in reality the other rate payers/customers City wide will pay the bill. This is a precedent we probably don't want set. Regards, Erik Whitney, PE Assistant City of lthaca DPW Water & SeweDivision 510 First Street, Ithaca NYf4850 0: (607) 272-1717 C: (607) 280-1041 From: Kathy Servoss Sent: WednesdayMay 09, 2018 10:44 AM To: Erik Whitney; Deborah Whitney Subject: RE: Error in sewer use billing for GreenStar Co-op (3014'18) Hi Erik, Were you able to take a look at this appeal? - Kathy From: Kathy Servoss Sent: Wednesday, April 18, 2018 3:43 PM To: Erik Whitney <EWhitney@cityofithaca.org>;Whitney, Deborah <dwhitney@cityofithaca.org> Subject: FW: Error in sewer use billing for GreenStar Co-op (2014-18) Erik, Please send something regarding this account (i.e. recommendation). Deb, Please pause any penalty charges (if possible) until this appeal is resolved. Thank you! 7/11/2018. 3:29 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=ltem&t=IPM.Note&id=RgAAA... From: Erik Amos [mailto:eamos@greenstar.coopj Sent: Wednesday, April 18, 2018 3:33 PM To: Michael Thorne <MThorne@citvofithaca.org>; Kathy Servoss <KServoss@citvofithaca.org>; Camille Little <CLittle@citvofithaca.org>; Svante Myrick <mavormvrick@citvofithaca.org>; Dan Hoffman <Dhoffman@greenstar.coop>; Brandon Kane <bkane@greenstarcoop> Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos of 3 7/11/2018. 3:29 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=ltem&t=IPM,Note&id=RgAAA. Erik Amos I Finance Director I GreenStar Cooperative Market I 607.273.9392 x503 7/11/2018,3:29 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.orgIowa/?ae=Item&t=IPM,Note&id=RgAAA... 1 of 2 RE: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy Servoss Sent: Wednesday, May 09, 2018 10:44 AM To: Erik Whitney; Deborah Whitney Categories:Red Category Hi Erik, Were you able to take a look at this appeal? Kathy From: Kathy Servoss Sent: Wednesday, April 18, 2018 3:43 PM To: Erik Whitney <EWhitney@cityofithaca.org>; Whitney, Deborah <dwhitney@cityofithaca.org> Subject: FW: Error in sewer use billing for GreenStar Co-op (2014-18) Erik, Please send something regarding this account (i.e. recommendation). Deb, Please pause any penalty charges (if possible) until this appeal is resolved. Thank you! Kathy From: Erik Amos [mailto:eamos@greenstar.coop] Sent: Wednesday, April 18, 2018 3:33 PM To: Michael Thorne <MThorne@cityofithaca.org>; Kathy Servoss <KServoss@citvofithaca.org>; Camille Little <CLittle@cityofithaca.org>; Svante Myrick <mayormyrick@cityofithaca.org>; Dan Hoffman <Dhoffman@greenstarcoop>; Brandon Kane <bkane@greenstarcoop> Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thome and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. 7/11/2018.3:28 PM RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=ltem&t—IPM.Note&id=RgAAA.- First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos I Finance Director I GreenStar Cooperative Market I 607.273.9392 x503 of 2 7/11/2018. 3:28 PM GreenmarSewer Bill Appealbnyo6nuichyofidhuouo,g/ovvoy?ao~lteru&t^B,M.Nnte&N~RgA/\A— Greenstar Sewer Bill Appeal Kathy Servoss Sent: Monday, April 23, 2018 2:17 PM To: Erik Whitney; Deborah Whitney attachmenxs:7oVVvBuffalo Sewer 4ppea/.vdr(99 KB) The attached letter was received today regarding the back billing of sewer charges for Greenstar. 1 would like to put this on the May BPW agenda, if possible. Please forward any background informat-ion and a recommendation prior to May 8th. Thank you, K�th�servvss Gxe a izctivouss.stmvut supt. nfPuhLiu w/orR,s' PmrRiw0 CCtN|thmoo 1Q,c Cir8cK�t |thaco' NY of 1 7/11/2018, 3:24 PM RE: Greenstar Sewer Bill Appeal Lttps://maiicityo�1PM.Note&id=RgAAA~ RE: Greenstar Sewer Bill Appeal Deborah Whitney Sen mondaxAprilz3,018r39pn To: Kathy Servoss; Erik Whitney Cc: Michael Thorne Mike/Erik - As an option, we can take this bill off the water/sewer module and put it to the Misc Bill module. With Boards approval, we can do any kind of pay back plan 1-5 yrs, interest free or not. Normally, we do 1 yr pay back for Utility bills. When we were doing sidewalk pay backs, we did up to 5 yrs. If we maintain the full amount due, we might want to give them a Ionger pay back so they can work it into their budget Just FYI qt, City Chamberla 108 E Green St. Ithaca, NY 14850 Uwhitney@cityofithooa.urg Ph: (607) 274-6583 Fax: (607) 272-7348 "Disabity is not a 'brave struggk' or 'courage wthe face ofmfversty.'Dbabay is an art. It's an hgenbusmay mIve.^ Nei Marcus (Actor and pkywright,central fguremthe demebpment ofmbabilyouture) From: Kathy Servoss Sent: Monday, April 23, 2018 2:17 PM To: Erik Whitney; Deborah Whitney Subject: Greenstar Sewer Bill Appeal Erik, The attached letter was received today regarding the back billing of sewer charges for Greenstar. 1 would tike to put this on the May BPW agenda, if possible. Please forwndanybock8vnundiofnnnadonundareoommendadonphorto may 8th Thank you, �enlor,s euutCvenssqstmm� Supt. cfPut Liz YVor'ZS' �w��mc�r�w� ��PmrlzCwg c,itNof(th(2,2 0.c;' .�t Ny D �071-_:27-4 5 27 1 of 1 7/11/2018,9°25P&4 RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=IPM:Note&id=RgAAA... RE: Error in sewer use billing for GreenStar Co-op (2014-1 Erik Whitney Sent: Friday, April 20, 2018 10:30 AM To: Michael Thorne Cc: Deborah Whitney; Scott Gibson; Frederick Young CategoriesRed Category Hello Mike, Greenstar purchased the old JC Watts beverage distributors facility at 700 West Buffalo Street and remodeled the building adding a 4 -inch combined fire and domestic water service. The new 4 -inch water service Zine installation was completed on 10/30/13 with a 1 -inch water meter subsequently installed on the domestic branch of this new line 1/7/14. The account number for the new 1 -inch metered service is 4514924701. Somehow at the time of installation only the water billing was triggered on. Note: this facility also has a second water account served by a 3/4 -inch water meter, Account 4514924700, the consumption measured by the meter for this account is billed for both water and sewer. 1 am not aware of how it came about that the consumption on the 1 -inch metered account was not being billed sewer also. We believe the issue may have been an oversight or incorrect assumption during input of the initial account information. We are in the process of looking at several other properties/accounts City wide which have either water or sewer billing associated with them but not both. Scott and Deb have met and reviewed the current list of 16 accounts for which they found 11 accounts which legitimately had only water or sewer but not both. They found 5 accounts we needed to investigate further. We have addressed all but 2 of these accounts now, correcting the billing. This is something deserving of a periodic audit. I'm coping this email to the Chamberlain also. Regards, Erik Whitney, PE Assistant Superintendent City of Ithaca DPW Water & Sewer Division 510 First Street, Ithaca NY 14850 0: (607) 272-1717 C: (607) 280-1041 From: Michael Thorne Sent: Thursday, April 19, 2018 4:16 PM To: Erik Whitney Subject: FW: Error in sewer use biiling for GreenStar Co-op (2014-18) Hi Erik, Can you please look into this? Thanks Michael Thorne, P.E. Superintendent of Public Works City of Ithaca 108 E. Green Street Ithaca, NY 14850 607-274.6527 From: Erik Amos [eamos@greenstar.coop] of 2 7/11/201R,_1.2Rp1 RE: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=IPM.Note&id=RgAAA... Sent: Wednesday, April 18, 2018 3:32 PM To: Michael Thorne; Kathy Servoss; Camille Little; Svante Myrick; Dan Hoffman; Brandon Kane Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos Finance Director' GreenStar Cooperative Market I 607.273.9392 x503 of 2 7/11/2018, 3:28 PM FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t IPM.Note&id=RgAAA..= of 2 F Error in sewer use billing for GreenStar Co-op (2014 Michael Thorne Sent: Thursday, April 19, 2018 4:16 PM To: Erik Whitney Categories: Red Category Attachments:GreenStar - City of Ithaca—l.pdf ( Hi Erik, Can you please look into this? Thanks Michael Thorne, P.E. Superintendent of Public Works City of Ithaca 108 E. Green Street Ithaca, NY 14850 607-274-6527 1 45 KB) ; City of Ithaca Bill Histor—l.pdf (636 KB) ; City of Ithaca Letter and ''1.pdf (71 KB From: Erik Amos [eamos@greenstar.coop] Sent: Wednesday, April 18, 2018 3:32 PM To: Michael Thorne; Kathy Servoss; Camille Little; Svante Myrick; Dan Hoffman; Brandon Kane Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative. omitted amounts - $28,498.74 was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annua budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed. ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. 7/11/2018.3:27 P FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae—ltem&t—IPM.Note&id—RgAAA... Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos I Finance Director I GreenStar Cooperative Market I 607.273.9392 x503 ; of 2 7/11/2018, 1-27 PM FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=1PM.Note&id=RgAAA..a FW: Error in sewer use billing for GreenStar Co-op (2014-18 Camille Little Sent: Wednesday, April 18,2018 3:43 PM To: Deborah Whitney; Erik Whitney Categories: Red Category Attachments:GreenStar - City of Ithacar1.pdf (45 KB) ; City of Ithaca Bill Histor1.pdf (636 KB) ; City of Ithaca Letter and "1.pdf (71 KB I Camille From: Erik Amos [eamos@greenstar.coop] Sent: Wednesday, April 18, 2018 3:32 PM To: Michael Thorne; Kathy Servoss; Camille Little; Svante Myrick; Dan Hoffman; Brandon Kane Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. Third, this error creates accounting challenges, as these bills are up to four years oid, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the I of 2 7/11/? .26 pr n FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae—Item&t=IPM.Note&id—RgAAA,.. corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos I Finance Director I GreenStar Cooperative Market I 607.273.9392 x503 2 of 2 7/11/2018, 1.26 PM FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.citvofithaca.org/owa/?ae=ltem&t=1PM.Note&id=RgAAA... of 2 FW: Error in sewer use billing for GreenStar Co-op (2014-18) Kathy Servoss Sent: Wednesday, April 18, 2018 3:42 PM To: Erik Whitney; Deborah Whitney Categories: Red Category Attachments:GreenStar - City of Ithaca—l.pdf (45 KB) ; City of Ithaca Bill Histor—l.pdf (636 KB) ; City of Ithaca Letter and —1.pdf (71 KB) Erik, Please send something regarding this account (i.e. recommendation). Deb, Please pause any penalty charges (if possible) until this appeal is resolved. Thank you! Kathy From: Erik Amos [mailto:eamos@greenstar.coop] Sent: Wednesday, April 18, 2018 3:33 PM To: Michael Thorne <MThorne@cityofithaca.org>; Kathy Servoss <KServoss@cityofithaca.org>; Camille Little <CLittle@cityofithaca.org>; Svante Myrick <mayormyrick@cityofithaca.org>; Dan Hoffman <Dhoffman@greenstar.coop>; Brandon Kane <bkane@greenstar.coop> Subject: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts - $28,498.74 - was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule. 7111 /201 {1, 3:26 PM FW: Error in sewer use billing for GreenStar Co-op (2014-18) https://mail.cityofithaca.org/owa/?ae=Item&t=IPM.Note&id=RgAAA... Third, this error creates accounting challenges, as these bills are up to four years old, and the total annual amounts could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Attached is our bill history for that account, the letter we received on March 29, 2018 along with the corresponding bill, and a signed copy of this letter. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Erik Amos I Finance Director I GreenStar Cooperative Market 1607.273.9392 x503 of 2 7/11/20183 3.26 PM April 18, 2018 Michael Thorne Superintendent ufPublic Works Mayor SvanteMyrick Chair, Board of Public Works City of Ithaca 208E,Green St. Ithaca, NY148EO �������k� ���~~��� � ��� Dept.. ofPak vo:k5 APR 2 3 2018 Offiefe of the SoperIntertdent Re: Error in sewer use billing for GreenStar Co-op (2014-18) Dear Supt. Thorne and Mayor Myrick: GreenStar Co-op received notification, on March 29, 2018, that for one of our accounts for 700 W. Buffalo St. (specifically 4514924701), the sewer charge portion of the quarterly billings had been omitted from all such billings since 2014, due to an error made by the City of Ithaca, and that payment for cumulative, omitted amounts -$28,498.74'was due within the month. This long-standing error, which was due to no fault of our own, and this large, unexpected bill have created substantial hardships for GreenStar, at various levels. Management of the Co-op is accountable for the annual budget adopted by the Board of Directors, and an unanticipated expense of this magnitude*, in one quarter, jeopardizes compliance with the budget. Moreover, GreenStar is subject to strict conditions of financial performance per the terms of its largest outstanding loan, and this obligation could likewise imperil that compliance. Because of these issues, and in pursuit of fairness, GreenStar seeks to appeal certain aspects of this bill to the Board of Public Works. First, as the scope of the error covers four years, and the amount retroactively being billed is quite substantial, we ask for the amounts due in earlier years to be forgiven. We believe the amount due for 2017 onward, $11,745, is a reasonable amount to be charged, under the circumstances. Second, as a matter of cash flow, we are asking to distribute payments for the amount determined to be owed, ideally over the next 12 months — as opposed to a single, immediate payment. We were informed by City staff that if we were to seek this option, late penalties would accrue, and the Co-op would be responsible for those penalties. Since this billing error was not our fault, and continued over the course of four years, a demand for instant correction and penalties for non -timeliness appear unreasonable. We request that any associated penalties be waived, as long as payments are made in compliance with a more reasonable schedule, Third this error creates accochallenges, as these biils are up to four years old, and the total annual amounts.could be material. As it happens, our annual audit is being completed this week, and we have submitted documentation to our accountants. However, we will not be making any adjustments to our books until the end of May. We would like to start payment after that time. Thank you for considering our requests. We look forward to working with you. Sincerely, Erik Amos Finance Director GreenStar Cooperative Market 701 W. Buffalo St. Ithaca, NY 14580 _eensiw,cp_pj2 Greenstar Sewer Bill Appeal https://mail.cityofithaca.org/owa/?ae—Item&t=1PM.Note&id—ftgAAA... Greenstar Sewer Bill Appeal Kathy Servoss Sent: Monday, April 23, 2018 2:17 PM To: Erik Whitney; Deborah Whitney Attachments:700 W Buffalo Sewer Appeal.pdf (99 KB) Erik, The attached letter was received today regarding the back billing of sewer charges for Greenstar. I would like to put this on the May BPW agenda, if possible. Please forward any background information and a recommendation prior to May 8th. Thank you, Id servos; ec,ti,ve .ss 14;t6-7, vut s LA:pt. o'f. 37) L vv; Efrts[44tertvag PPHRI-vun c, I IthP0, Ny -145O of 1 7/11 /2018,1.14 PM