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HomeMy WebLinkAboutMN-DAC-2017-11-01Disability Advisory Council Meeting Minutes November 1,2017 Present: Chair Roberts Vice Chair Scriber DAC Members: Andrew Rappaport Erin Sember-Chase David McElrath Others Present: lnformation Management Specialist - Myers CC Liaison Brock City Clerk - Holcomb City Attorney - Lavine Chief of Staff - Cogan Jan Lynch - Finger Lakes lndependence Center Excused: DAC Member Monroe Approval of Minutes: Approval of the Septem ber 6 and October 4.2017 Disabilitv Advisorv Council Meetinq Minutes - ResoluliaD By Vice Chair Scriber: Seconded by DAC Member Sember-Chase RESOLVED, That the minutes of the September 6 and October 4, 2017 Disability Advisory Council Meeting be approved as published. Carried Unanimously Discussion ltems: Discussion of PossibiliW of an ADA Co ordinator Position for the Citv of lthaca with City Clerk, Julie Holcomb: Chair Roberts explained that recently he e-mailed information to Director of Parking Nagy regarding the elevator at the Green Street Garage by Cinemopolis not working Director of Parking Nagy responded, and stated that the City is working to repair it. Chair Roberts stated that he travels through Home Dairy Alley fairly regularly; recently he noticed that there were signs notifying the public that the elevator in the garage was out of service; however, they were completely inadequate in providing information to the public about where the working elevator could be found. He saw another sign that said "the working elevator is available at the East End of the garage". That is not helpful information to someone that may not be familiar with the City or know which direction is which. He sent another e-mail to Director of Parking Nagy about the poor signage, who directed one of his staff to make up new signs that would better explain where the working elevator was located. Subsequently, Chair Roberts received an e-mail from Brett Bossard, Manager of Cinemopolis, who explained that he had new signs made up that provided better and more appropriate information to the public about the elevator being out of service, they also provided directions to the working elevator - the City of Ithaca did not make up any additional signs. The reason Mr. Bossard did that was because the city made signs were unclear which resulted in the public seeking out his employees at Cinemopolis for directions to the working elevator. This is a clear example of how an ADA coordinator for the city of lthaca would have been very beneficial. An ADA Coordinator would be the conduit for the flow of information between the city, the public, and downtown merchants/employees about Disability Advisory Council Meeting Minutes November 1 ,2017 Page 2 various items such as the location of a working elevator in the parking garage as one enters the garage. ln this instance, had the City had that position, it would have saved a lot of complaints and frustration from the public. lt addition, it would show that the City of lthaca is aware of the importance providing clear information to the public about matters that may affect them. Chair Roberts further reported on another concern raised about parking in the Green Street garage. He stated that it is unclear where people the public can park in the garage because there are areas where the signage indicates "for hotel parking only" for guests of the Marriott. City Clerk Holcomb responded that in this instance she feels that the responsibility for the appropriate signage in the parking garages falls more under the purview of the Director of Parking; rather than the purview of an ADA Coordinator. DAC Member Sember-Chase responded that an ADA Coordinator would be the resource for staff to obtain direction as to what information should be included on any needed signage such as where they should be placed, and provision of maps where appropriate. City Clerk Holcomb agreed that with all the new development occurring in the City of Ithaca right now, it is going to be very important to pay attention to potential impacts to the public, and then providing appropriate prior notification, signage and information as to the contact person name and phone number for the project. Chair Roberts stated that an ADA Coordinator would make the connections that the DAC has tried to make through the years with key people in the city. The ADA Coordinator would know who specifically to contact about each project or situation that impacts the public and could work with them to provide the appropriate information in a timely and useful way. For projects that impact the parking garages (i.e. inoperable elevators), the ADA Coordinator could meet with merchants on the Commons to explain the impacts to the public, and work together to insure accessibility needs are considered and implemented accordingly. At this point in time, after all the work of the DAC on this topic, this appropriate planning and accommodation should be something that is automatically done by city staff/developers without an independent committee having to raise the issue - after the fact. An ADA Coordinator would have their eye out for these types of issues in order to include in the planning phase of the project what will need to be done in order to meet ADA requirements. City Clerk Holcomb agreed that having an ADA Coordinator would be a good idea for the City. As City Clerk, part of her responsibilities are to act as an ADA Coordinator for the City, in addition to her other job responsibilities. She explained that through the years, accessibility related issues and special accommodations that were needed had been split up between different staff members. She shared that some of those staff Vice Chair Scriber explained that if the City had a centralized person, an ADA Coordinator for example, that would be the contact for staff and/or public/developers to contact for guidance and direction in insuring accessibility for everyone, rather than many different staff that may or may not communicate regularly with one another about projects. This would increase the outcome and efficiency of addressing those needs in advance of the start of the project which would be more efficient for everyone concerned. Disability Advisory Council Meeting Minutes November 1,2017 Page 3 members are no longer affiliated with the City and no one has been assigned to take on those responsibilities. Discussion with Citv Attornev Lavine.Citv Clerk Holcomb. and Chief of Staff Coqan Reqardinq ADA Title ll Complaint P rocedures for the Citv of lthaca: Chair Roberts explained that the purpose of inviting City Attorney Lavine, City Clerk Holcomb, and Chief of Staff Cogan to the meeting today was to discuss the City of Ithaca and the Americans with Disabilities Act law and regulations. One of the discussion items is related to the City's current situation not being sustainable; especially after the Disability Advisory Council is disbanded as of December 31 ,2017 City Attorney Lavine began the discussion by explaining that the core initial focus from a legal perspective is the ADA Complaint Procedure. He explained that recent conversations with the Disability Advisory Council brought attention to the fact that the City did not have a procedure in place for responding to ADA related complaints. ln response, he drafted a City of lthaca "Americans with Disabilities Act ('ADA) Complaint Form" (the draft form will be attached to the minutes). He distributed a copy to everyone so they could review it as he explained the City's current process for responding to complaints. lf the DAC approves of the complaint form, he would like to have it posted on the City's website as soon as possible. He further explained that the City code does have ADA mandates built into it. ln city government, he sees these mandates falling roughly into two programmatic areas - one is related to open meeting laws and the requirement to provide appropriate accommodations for accessibility to the public; the other is focused around infrastructure needs (i.e. elevators, sidewalks, curb ramps, etc.). Currently, the City is utilizing its Sidewalk Project Manager's expertise in ADA law as well as the City Clerk to support issues presented by the ADA law related to the operation of city government. He is aware that the DAC is looking for a much broader staff position to focus on those issues. As has been noted in previous DAC meetings and among other things, the creation of a position titled "ADA Coordinator" for the City of lthaca is a budgetary issue and currently there is no budget for such a position. ln addition, from the legal perspective, that position is not mandated for the City of lthaca by the ADA law. However, there is an ADA Coordinator required to administer the ADA complaint procedure in city government. Chair Roberts responded that he was not surprised by City Attorney Lavine's answer about there not being a lot being written down about what the City of lthaca's process is for meeting the compliance requirements related to the ADA. For a long time the City of Ithaca has relied on staff who have be "assigned" to this task or may be interested in ADA requirements, and the by complaints to the DAC about ADA related items that need to be addressed. For example, activities in city parks and designated handicap parking requirements. He also understands that City Clerk Holcomb has been designated as the ADA Coordinator for the City of lthaca. Chair Roberts stated that he thought there was also a staff person in the Planning Department who had been designated in the same role; however, he does not know who. city clerk Holcomb stated that currently the Planning Department does not have staff assigned as an ADA coordinator. she explained that at one time the Historic planner had fulfilled that role. when that person retired there was a lot of conversation about who in the Planning Department would pick up that role. At that time, the planning Department agreed that they play an important role but did not want to designate a specific staff person to that role. Disability Advisory Council Meeting Minutes November 1,2017 Page 4 CC Liaison Brock stated that she appreciates the City Attorney for recognizing what is required under ADA law and the City's commitment to go above and beyond (i.e. sustainability and diversity goals) what is required by the law. She would like to improve the City's site plan review process because where it could use its authority to make sure aspects of each and every project reflect the values of those who are disabled by including specific accommodations and providing them for the entirety of the project. When the DAC is disbanded, there is no way to insure continuation of the DAC's efforts to address ADA requirements during the early planning stages of each project. The City of lthaca has so many boards that provide specific expertise in particular areas that are going to be disbanded, and she is very concerned how their knowledge and expertise will be carried over in order to continue with the new commission structure. Chair Roberts responded that he spoke with Alderperson Deb Mohlenhoff, who is the Chair of the Working Group that oversaw the creation of the new commission structure. She very strongly supports the idea of a paid ADA Coordinator for the City of lthaca so he wanted to share that information with the rest of the DAC. DAC Member Sember-Chase wanted to clarify some information to make sure everyone was on the same page. She explained that what the ADA law says, and it does not require the use of the term of "ADA Coordinator", that if the municipality has more than 50 employees there has to be a complaint process and someone has to be designated to coordinate ADA efforts on behalf the municipality. City Attorney Lavine stated that he prepared a draft proposal concerning the complaint procedure for the City's website which is ready to go right now and will meet the requirements of the law. That is why he is meeting with the DAC today because he wanted to review and discuss the complaint procedure. He explained that there are three draft documents - the first is the ADA complaint procedure, the second is a non- discrimination notice, and the third one is the complaint form. To respond to the point made by DAC Member Sember-Chase, the City of lthaca does not have to call the designated person an'ADA Coordinator" and that information is included with this document. At a recent department head meeting, it was discussed who would be the most appropriate staff person to be the "designated" person. The City of lthaca will utilize existing staff to satisfy the ADA requirement, and they may not have a great deal of time to devote to this task because of their other job responsibilities. There are two different topics to address; one is the new procedure which takes an existing staff person who is designated as the one who accepts the complaint. That designated person will forward the complaint to the appropriate staff person to address; that is what the designation represents. Department Heads agreed that City Clerk Holcomb would be the appropriate staff member to become that "designated" person, which he believes that make sense. The City Clerk is very visible and easy for the public to access. chair Roberts and vice chair scriber agreed. Vice chair scriber asked to whom would the designated person go to if they don't know what to do with the complaint or if the CC Liaison Brock noted that it is one thing to have central "designated" person who will contact the appropriate department when a complaint is received. She would also hope that as part of that responsibility/designation that person would also have the responsibility to follow up with the appropriate department to make sure the situation is being addressed and rectified. She is concerned that the person to whom the complaint is forwarded may not respond or address the problem because they may not fully understand what the city of lthaca responsibilities are with regard to complying with the requirements of ADA law. Disability Advisory Council Meeting Minutes November 1 ,2017 Page 5 appropriate staff person to whom the complaint is forwarded to is not sure what needs to be done in order to meet the requirements of the ADA law. City Attorney Lavine responded that the City Clerk would refer complaints to the appropriate new commission or to Finger Lakes lndependence Center to determine the best course of action. Complaints for sidewalks would be referred to the Sidewalk Program Manager. CC Liaison Brock stated that the point she was trying to make was with the currenVproposed process would be that when a complaint is submitted to the City Clerk, it will be forwarded to the appropriate staff person, in this case to the Director of Parking because one of the elevators in the Green Street garage is not in service. The Director of Parking asks staff to put a sign up that the elevator is out of service, the sign is inadequate - that inadequate sign is in place for five weeks, a business owner puts up a sign with better information for the public because their employees were being interrupted by the public who had questions about the city's parking garage and the location of the working elevator. Do all staff (both department heads and staff) know what the ADA requirements are in order to provide a basic level of responsiveness to complaints received? City Attorney Lavine thought that was a great point; however, that point is about the other half of this conversation which he can't respond to which relates to the City having the budget that would support the creation of an ADA Coordinator position. Chair Roberts understands; however, just in case people think that the garage is the only problem - it's just the current problem. ln terms of transition plan, the DAC has made it clear what issues are being passed onto the new commission to take care of due to the lack of time to respond and address them all before the DAC was disbanded DAC Member Sember-Chase quoted the ADA law which states, in part that the designated person must investigate the complaint and be the one to follow up to make sure it is addressed. The other thing that should be included is related to the coordinator serving as a point of contact for persons to seek to file a complaint or when addrtional accommodations are needed. That is important information to include in the notice. City Attorney Lavine was provided with the following suggestions to edit the Complaint Procedures and ADA Notice as follows: The City should have a written policy for staff to follow when complaints are filed with the City. The fourth paragraph on the Complaint Procedure form should not say,,must,' present a detailed description of the issues because it is unlikely that will be provided; perhaps use the word "should" or say "include as many details as possible" rather than the word "must". a . The second paragraph on the ADA Notice should be moved because it is strange to request that a complaint be submitted to the City and then to indicate in the next paragraph that if the cost to mitigate the problem is too high the City doesn't have to address it. Disability Advisory Council Meeting Minutes November 1,2017 Page 6 There should also be information that would indicate that if someone is unable to fill out the complaint form themselves, that staff in the City Clerk's office can assist them. Are sections lV and V on the complaint form required or relevant (City Attorney Lavine feels section V is relevant). The complaint form seems to suggest, under sections lV and V that if a complaint has already been filed with another Federal, State or local agency that it may be "a more important type of complaint" than submitting a complaint to the City of Ithaca. City Attorney Lavine thought that was useful information for the City to know. The city's form is modeled after the language used in the Federal template. The City of lthaca could build into its complaint process that it will review other complaints on file to see if they might relate to the current complaint. a City Attorney Lavine responded that the City of lthaca already advertises that service through its public channels (websiteiagenda notices, etc.) that the City WILL help make accommodations upon request. Vice Chair Scriber expressed her support for CC Liaison Brock's suggestion because the City should remind people that if they are needing accommodations or to make a complaint that this form would be the first step in that process. a CC Liaison Brock stated that unlike section V talking about "this" complaint, section lV is about ANY complaint to the City of lthaca (ADA related). She likes DAC Member Sember-Chase's language use about someone who may be seeking "public accommodation", perhaps this same form could be used (and reference it on the title page) for someone to use with regard to needing special accommodations from the City to participate in a program offered by the City. City Attorney Lavine responded that, from a legal perspective, the City needs a formal, written complaint filed. CC Liaison Brock wondered if the complaint form could be completed online or someway that would allow it to be done through the City's website. Can people scan the completed complaint form, save it as a PDF and e-mail it. DAC Member Rappaport stated that the Federal ADA complaint form can be filled out entirely online, and that the federal government is accepting online submission. . After a DAC member personally filed complaints with the Department of Justice, they were not provided with the name of the contact person in a reasonable amount of time. Not sure if that is need. City Attorney Lavine stated that the City's objective or thought there is for the complainant to understand what legal requirements exist. . CC Liaison Brock noted that it is best to be consistent when referring to different titles, the complaint form mentions both the City Clerk and the Department of Public lnformation and Technology. ln addition, is there a legal requirement why this complaint form can't be sent by e-mail and then add the appropriate e-mail address; orwhat about by means ofTDD or sending a text. Disability Advisory Council Meeting Minutes November 1,2017 Page 7 City Attorney Lavine stated that the City would be happy to explore doing something sim ilar. CC Liaison Brock would also add on the form that it can be faxed, e-mailed or however it may be received by the City of lthaca so that it is clear to the public that there are multiple means by which to submit a complaint to the City. She would also like to adjust the complaint form to add more contact information on who complaint is being filed on behalf of. DAC Member Sember-Chase stated that the complaint form is not intended to be completed by someone with second hand knowledge. A complaint shouldn't be filed unless it happened to yourself. Chair Roberts asked what the City's process is for an employee who wants to file a discrimination complaint. City Attorney Lavine responded that the City has a separate complaint process through Title ll for employees to use. Chair Roberts noted that he assumes there is some known process for an employee to request accommodation, and City Attorney Lavine acknowledged that there was However, if an employee uses the wrong form by mistake, the City will still review it. Chair Roberts reported that he spoke with Alderperson Mohlenhoff (Chair of the Working Group) and she intends to have the City Administration Committee adopt the DAC recommendations at their November meeting, and that a formal resolution from the DAC was not necessary. She also intends to incorporate all the DAC's suggestions into the policy and procedure manual for the new commissions. City Attorney Lavine stated that the City is definitely interested in incorporating all the DAC's recommendations in the policy and procedure manual. DAC Member Rappaport stated that the procedure and legal designation of place for the public to submit complaints is great; however it should not be a substitute for the discussion related to the need for the City to have an actual ADA Coordinator position on its roster. Chair Roberts stated that he would like to have one more informational meeting of the DAC after January 1 to make sure all is in place for the new commission. He noted that there is already a commitment from the City to appointment a person with a lived disability or experience or both to each of the four new commissions, and that any DAC member is welcome to apply to serve on one of the commissions. The DAC made a decision to not officially oppose the referendum, but acknowledged that they have some significant concerns about their work being continued through the new commission structure. As such, they did what was advisable which was to provide recommendations to the City about what should be included in the new commission structure and in the new policies and procedures. The DAC wants to know not if but when an ADA Coordinator will be in place for the City of lthaca, and what their duties will be. Disability Advisory Council Meeting Minutes November 1 .2017 Page 8 Vice Chair Scriber asked where the right place would be for the DAC to continue to push for that position. City Attorney Lavine responded that the DAC should bring this topic/recommendation to the attention of the new "Mobility, Accessibility and Transportation Commission". Chair Roberts stated that, separate from that, any individual City of lthaca tax paying citizen can come to speak at Common Council meetings to speak and encourage Common Council to include in its budget the position of ADA Coordinator in the very near future. Members of the DAC should start early in 2018 (June/July) to push and keep this issue in front of the Mayor and Common Council as work on the 2019 budget commences. lt should be voiced that this should be a priority for the City of lthaca for 2019. Chair Roberts stated that at the December DAC meeting, members should plan to take a look at what the ADA Coordinator job description might look like, what their responsibilities would include, and what current salaries are for that position. Adiournment: On a motion the meeting adjourned at 1:35 pm. Sarah L. Myers, lnformation Management Specialist Larry Roberts, Chair Dta+k Crrv or lrxaca AMERTcANS wrrH Drslgr-trtes Acr: CouputHr PRoceoune FILING A COMPLAINT Any person who believes that they have been excluded from participation in, denied the benefits of, or subjected to discrimination under Title ll of the Americans with Disabilities Act of 1990 ("ADA'), relating to any program and/or activity administered by City of lthaca may file a written complaint with the City of lthaca Clerk (Public lnformation and Technology Department), who serves as the City of lthaca's ADA Coordinator: The complaint must present a detailed description of the issues, including names, job titles of individuals perceived as parties to the action complained against, date, time-of-day, location, and contact information of any witnesses. The best way to provide such a written complaint is by using the City of lthaca's ADA Complaint Form, which is available online at www.citvofithaca.oro under the "Civil Rights" page and in hard copy at the Public lnformation and Technology Department. The written complaint must be signed, mailed or returned to the Public lnformation and Technology Department at First Floor, City Hall, 108 Green Street, lthaca, NY 14850. Within ten ("10") days of receiving of the complaint, the ADA Coordinator will notify the complainant of receipt and will forward the complaint to appropriate City staff and officials for review and investigation. The City will make all reasonable efforts to promptly investigate the complaint and will strive to complete its investigation within thirty ("30") days of receiving the complaint. lf the City's investigation reveals an ADA violation, the City will take reasonable remedial measures to address the violation as are appropriate under the ADA and in the City's discretion. The complainant will receive an investigation report within sixty ("60") days of the complaint's filing, which will describe the investigation's results and any remedial measures adopted as a result. lf no violation is found to exist, the report will indicate as such. APPEAL PROCESS City Clerk /Public lnformation and Technology ADA Coordinator First Floor, City Hall 108 Green Street, lthaca, NY 14850 Phone: (607) 274-6570 | Fax: (607) 274-6432 Web: www.cityofithaca.org The written complaint should be filed as soon as possible, but not later than sixty ("60") calendar days after the alleged violation. INVESTIGATION AND RESPONSE TO COMPLAINANT lf the complainant wishes to appeal a finding of no violation or remedial measures taken, he or she may file a written appeal within thirty ("30") days of the date of the investigation report to the Office of the City Attorney, City Hall, 1 08 E. Green Street, lthaca, NY '14850. The City Attorney shall respond to the complainant, in writing, within thirty ("30") days from the date of the appeal. Draft Crrv or lrxlca NoncE UNDER THE AmenrclNs wlrH DrslerLrrres Acr ln accordance with the requirements of Title ll of the Americans with Disabilities Act of 'lgg0 ('ADA'), the City of lthaca will not discriminate against qualified individuals with disabilities, including applicants, participants, beneficiaries, or other interested persons, on the basis of actual or perceived disability in the services, programs, or activities of the City of lthaca. The ADA does not require the City of lthaca to take any actron that would fundamentally alter the nature of rts programs or services, or impose an undue financial or administrative burden. City Clerk /Public lnformation and Technology ADA Coordinator First Floor, City Hall 108 Green Street, lthaca, NY 14850 Phone: (607) 274-6570 | Fax: (607) 274-6432 The City of lthaca's ADA Complaint Procedure and ADA Complaint Form are available online at www.citvofithaca.oro under the "Civil Rights" page and in hard copy at the Public lnformation and Technology Department. Complaints that a program, service, or activity of the City of lthaca not accessible to persons with disabilities should be directed to: Americans with Disabilities Act ('ADA") Complaint Form Home Address (Street No., City, State, Zip code): Telephone Electronic Mail Address: Section I Name: Accessible format requirements? (please check preference) Large print :_ Audio tape: _ TDD: Section ll Are you filing this complaint on your own behalf? Yes_ (lf you answered "yes" to this question, please go to Section lll) lf you answered "no," please supply the name and relationship of the person for whom you are complaining Please explain why you have filed for a third party Please confirm that you have obtained the permission of the aggrieved party if you are filing on behalf of a third party. Yes_ No Section lll I believe the discrimination I experienced within the City prohibited by the ADA specifically pertained to (check all that apply): [ ] Employment [ ] City programs, services, or access to City facilities Date of Alleged Discrimination (Month, Day, Year): Citv of lthaca Other: _ No Explain as clearly as possible what happened and why you believe you were discriminated against on the basis of your disability or otherwise denied access to a program, service, or activity of the City of Ithaca. Describe all persons who were involved. lnclude the name and contact information of the person (s) who discriminated against you (if known) as well as names and contact information of any witness. lf more space is needed, please use the back of this form or additional pages. Section lV Have you previously filed an ADA complaint with the City? Yes Section V No Have you filed this complaint with any other Federal, State or local agencies, or with any Federal or State court? Yes No Please provide information about a contact person at the agency/court where the complaint was filed. Name: Title: Agency/Court: Address: Telephone: Signature:Date: Please submit this form in person at the address below, or mail this form to: City Clerk's Office /Public lnformation and Technology 108 E Green Street City of lthaca, NY 14850 Feedback on ADA notice and complaint form Page I of2 Feedback on ADA notice and complaint form Erin Marie Sember-Chase [ems65@cornell.edu] Sent: Wednesday, November 01, 2017 4i03 PylTo: Sarah f4yers; Cynthia Brock; davidlmcelrath@gmail.com; andrew@chiangobrien.com; larryeroberts@hotmail.com; jodyscriber@gmail.com Cc: Aaron Lavine; Julie Holcomb NOTICE: o For second section about how ADA doesn't require city to take action that alters or causes burden- there is an additional piece in Title ll Primer for State and Local Governments that says when such an action is deemed to alter or cause undue burden, the city shall take any other action that would not result in alterations or burdens but would ensure individual with disability receives the benefits and services provided by city. Therefore I think it's important to add that in some manner to that line/section. o As I said earlier, I think the notice should encompass the full scope of the City Clerk's role re/ ADA Coordination. I propose editing the thlrd section that starts with "Complaints that a program..." to read instead: "The City Clerk/Public lnformation and Technology staff acts as the lthaca City ADA Coordinator and serves as the point person for individuals with disabilities to request either auxiliary aids/services to partlcipate in/access city programs and services, or policy modifications, and/or to file a complaint that a program, service, or activity of the City of lthaca is not accessible to those with disabilities. All such requests or complaints should be directed to:... " CITY OF ITHACA COMPLAINT PROCEDURE: . ln first paragraph where it first says a written complaint should be filed, perhaps asterisk that (*) and do a footnote that says *Please contact the City of lthaca if you need assistance and/or auxiliary aids or accommodations in order to submit a written complaint". . Whereever it says X number of days, you might want to specify "business" days to set up reasonable expectations. COMPLAINT FORM: o For accessible format requirements, change "audio tape" to "audio tape or file (please specify)". . ln light of what we talked about today re/ employment setting being a different process, do you even want to include that in Section lll? Maybe Instead tell them how they can file an employment related complaint (assuming there's a separate process with HR?) . lf you think it's important to know whether the person ever filed a complaint with the city before, then wouldn't you also want to know when and about what? Might be worth adding that in section lV. Please let me know if any questions about my feedback/edits. Best, Erin Erin M. Scmber-Chase Assistant l)irector. Srudent Disabiliry Sen ices NEW LOCATION: Level 5, Cornell Health https://mai l.cityofi thaca.orgl ow a/? ae=ltem&t:lpM.Note&id:RgAAAAD%...1U312017 Thanks all for a good meeting today. Here's my feedback and suggestions on the drafts Ari shared: