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Rental Housing Advisory Commission Survey Responses
d ° 1 //a-u; eL ,-d tc s c2 Q2J` R g C E ! 6�Cn`s/ f. AUG 2 1991 SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS HOMES IN C This survey has been drawn up at the request of the Ithaca Rental HousingCommission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION /,o.M . E,,5 , 114-C , ADDRESS fQ e 6 , sicciE si , 1 CCL_ TELEPHONE 77(, f55 (7-4_, a-7 / 74 I HOURS aid 3 ; j a 4. kJ-5 (9-1.L.ad PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES n4 y $ i flu t- ' f/ ec 6(e bi teC tv-- PERSON COMPLETING THIS FORM t/1-y Si 41,t-e61 What services or information do you provide to tenants and/or landlords? Do you provide? jnformation "ducation -referral - ounseling e.i.ntervention -advocacy -lobbying -organizing education -legal representation -other(please specify) 077 h.t . 1 aLicLI 5e 'V/ &S Q� Q/%c Ifs - ,w l) /7,-5yam.a fy . �r. cII-C.-�(c t1�a 01!Sa 6/he S - n a It .dafidit i4 i/z("td J1 ed ko a it-?-- Aostak Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? / 444149 Q ati tT 5 Lf� M1 a_ ?)--1me...- 4�i`� -CJs` S Dc >Y dia-! if n.2 ss olod< 5 6i///y. ei_c_e_o-s- Aes,--30.e/ecs-,5A-4,---<44.4e,y44_4_) If written informational materials are available from your agency, how is it normally distributed? Could you please furnish ' ,-f taJ&L- Feud'/7 av a=i Om r ` ; SSD e 5 pi -t' ,!L-e. 0 G / ca A: `7LGt �e �'6 �t Cert jr (,ey - ?u 4A? 1 14 -a-,- i co-e-l0 us with a copy of each for our guide? Could we be included in any updating process? Q14,LaA.L (;I- Are there particular problems that tenants or landlords normally bring to your attention? Please chf] Ehose that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice _housing code violations _utilities leases _problems with other tenants harassment or threats _safety or security problems _other (please specify) (77 ted a da y ..mac� � -�z- ' �� (/%S �O Are youe1-xp riencingan increase of any particular problem(s) ? Tke a4- L'-V- -� fir?&-&---U 64--e-()A I-et-:6 s r2 - ;3 75-- q-2371014 6), 405 aRt_ `7/7/eied-I-6y Are you successful in resolving problems or referring inquiries to the proper agency? Grp IGGiA5 l-c-� - - Y/4/4"-A'a) , Are there particular agencies that you routinely refer tenants to? ✓. In your experience, are there problems that the local agencies are unable to resolve? f e .�v� ,� ate/ Bodes Is there anything that you feel is missing in the area of landlord/tenant relations? G14-11-- °`/Ct/44-1-Ael , a42_,& 7Ld - U 4t-e(-41- 1-5 Do you have an suggestions for improving la dlord/tenant relations? Vim , Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . ) SCA rOc-L LA e 9/ .7 June 7, 1991 QI SS V Dear Provider, This summer the Ithaca Rental Housing Commission is conducting a survey of the types of housing related assistance offered by the various human service providers in Ithaca and Tompkins County. One of our goals is to compile a guidebook that can be utilized by area tenants and landlords in locating assistance for rental housing related problems. Another goal is to come up with a proposal, if necessary, based upon the recommendations of the providers, for improving the tenant/landlord related services that are available to the rental community. The enclosed survey was drawn up by myself, Joan Bailey. I am a graduate student in the City and Regional Planning Department at Cornell and I am doing a summer internship with the Ithaca Rental Housing Commission. I will be following up the mailing of these surveys with phone calls in approximately a week and a half 's time. Please try to have your survey completed by then. I realize that the time allocated is short, however, it is necessary to have them returned promptly, in order to sucessfully complete the project this summer. On the back of this letter you will find a list of the providers who are receiving this mailing. Please let us know if there is anyone else who also may be able to assist us. Thank you for your cooperation. I look forward to working with you. Sierely, oan Bailey. Rt ECr ! V , 1 JUN 19 7' , List of organizations receiving survey: - Community Dispute Resolution Center -- Cornell Off-Campus Housing --Cornell Cooperative Extension -Ithaca Rental Housing Commission -Ithaca City Mayors Office --Ithaca Neighborhood Housing Services -Ithaca City Court -l-Ithaca City Attorney `Neighborhood Legal Services • Red Cross Dept of Social Services - Tompkins County Assemblyman Marty Luster l'Better Business Bureau - Better Housing for Tompkins County - Cornell Legal Aid Credit Counseling Service -- Displaced Homemkers - Economic Opportunity Corp Friendship Center -Housing Options for Seniors Today - Ithaca Housing Authority 4-Ithaca City Clerk's Office Ithaca City Building Dept New. -Yolk Telephone , New-York Secretary of State • New-V-ar State Tenant and Neighborhood Coalition (Syracuse chapter) 40 New York Attorney General ' s Office NYSEG -Senator James Seward P-Suicide Prevention Crises Center Tompkins County Affordable Housing Advisory Board - Tompkins County DSS Emergency Housing -Tompkins County Human Rights Commission - Tompkins County Health Dept - Tompkins County Information and Referral Service - Tompkins County Chamber of Commerce 'Teenage Pregnancy and Parenting Program - Womens Community Building sPt • SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION /0 qtr l fly, Gia. ADDRESS ,✓i v i S F rig, e h ,/ ,441/ IO / /-7'a'r r:5 D ) rI4, e TELEPHONE ( Al y /`-/ Sb HOURS a '7 3 '7a7 7 ) C, �P !�U/ Q 7/61/) '3J- 471 3J G PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM iti 14f, /44.00.1"SS d:,, What services or information do you provide to tenants and/or landlords? Do you • • -' -inforu . -education (-.-referralD cpunS ling� (-interventi -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve / students,• seniors, people with low-income? Nd I'C'J -/YJL'/lj 2rhs -- C►(/' -1TD-tri) Ac /kJ If written informational materials are available from your agency, how is it normally distributed? Could you please furnish i 1.5`` , & OP,) A I us with a copy of each for our guide? Could we be included in any updating process? Sb kite 2, e n4 c./e-.cue d Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit inability to pay rent _eviction notice _housing code violations _utilities leases problems with other tenants _harassment or threats _safety or security problems L/other (please specify) 60 t-le✓ ,7T oM)74, 5ewa6 ' p /9 1 A C' p g 1 h r r tea Ce1.74y17144411' Are you experiencing an increase of a particuvl.ar problem(s) ? 1 Are you successful in resolving problems or referring inquiries to the proper agency? LAPS Are there particular agencies that you routinely refer tenants to? 60, (d 1-k6, ter)�? v i d/a h✓l7i 4 'Coarc !i exA- J 0-(6. In your experience, are there problems that the local agencies are unable to resolve? p /ef r f1-0 c41a L / ed.r j { - T� vY it ' -- C. G— ) �0 r Lt 3 p ( 'I 7)4,44amu) a Lii) 1hr .41 r hl+ d/JrI Ga w, 124: -( he %��i3 /, JGrih p4/21 ? 6 "If I 034:1 % Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . v. SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ,» ORGANIZATION .r , ,� e,4 rS I�Vl/li'fi 44' e'4 ADDRESS `ltef1 r/f�� cis. l za / j 44,f �J' � eA / / ? TELEPHONE ' /f a HOURS `�y� 3 / PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES � r� 1 !s/ (et'C'f / 'rP lx.'�'G ,lit ,/� ///,•V, ,�(f /1 ,CP r�,l -_--,J O PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you//provide? ..Pinformation e:pducation eferral counseling intervention advocacy -lobbying -organizing -education -legal representation '4ther(please specify) P4,01/4/e) r/0°lri 14 Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? /4/ )g or s o h %,4' �'� ..n Arm" r✓f 9,,' If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit "Linability to pay rent eavic o �housin• code = - s ilities leases problems with other tenants _harassment or threats _safety or security problems _other (please specify) j14 a/( '5c1/' Are you experiencing an increase of any particular problem(s) ? Li 6 / 1,< Z. 1, /11 (717'Are you successful in resolving problems or referring inquiries to the proper agency? i/ .*I'S Are there particular agencies that you routinely refer tenants to? • / In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? 411/ .7/ /77 fr- Do you have any suggestions for improving landlord/tenant relations? tins % 4 1 itf, f <:l ( f,,,/ fri / , /1Z,/, '//e-e' 4- s Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION _1 I Usn9 1-o r ' 1 0pk�r s C�-ur Li c • ADDRESS ` 2;2_ U- . CQv o A- Si- T4-iGLco_ N TELEPHONE ;i11,2124-) HOURS '3' 30 -4-1130 M - F PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES (;4i c D i re PERSON COMPLETING THIS FORM rc.;cs It ► f 1c-e 111cc110-c6c-/r' What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) £Dr11 jnfb(rn inrn cr GaXa-1, t o out ow n o n.+5 . Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? 5;e,rn c r3 I cL CL d L-,a T roc-c ep If written informational materials are available from your agency, how is it normally distributed? Could you please furnish bro c d �rZ �cUSI Orin0,.k-tlea rY►C�� C��t" �1� J us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice _housing code violations _utilities leases problems with other tenants harassment or threats _safety or security problems _other (please specify) E. � _ hdus►nri 51er•S coo not Gl Insc:;c_rt_. cbo zo i-►m5 r2 garr--A -,c ►a-rN►I a- +e-ii r r cS • U �J Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? re- bu . 0.4 „ ccs a O.ssess 5 UCC1 Are there particular agencies that you routinely refer tenants to? NF ba-r- Le c,SL c)1 Iry,c o In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION `�'o-pAe jC`i (c'--i.t,,.`�-i C U_ul�ocv d+ [01,14.µ`c.<<_r ADDRESS Cf0 . Skov r)i 1 J <z..c- Y Y,d-r TELEPHONE ‘,173 - HOURS PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES TI ry _tr CUc_t7 PERSON COMPLETING THIS FORM /_//✓ /+�f What services or information do you provide to tenants and/or landlords? Do yoy provide? • information -education • referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Zd1 �crvv�i i S CLucti Cof 1 ail/ yjew 17j'0 a+ -.s' n2 c1 �le cict�. Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice _housing code violations _utilities leases _problems with other tenants _harassment or threats safety or security problems other (please specify) Are you experiencing an increase of any particular problem(s) ? 4/i) Are you successful in resolving problems or referring inquiries to the proper agency? Yes Are there particular agencies that you routinely refer tenants to? C o o 'e v aqi In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? gL_ton(/- C6.1.'4'44 6441 c d -17,11S ,J e—r(7e-- tc�t C�cy� C42;44,yets�v e_ /c'_a S rS u, 9djt- c-. 1r w c v 1 r`Qi Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . • • SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION t�l j us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit 77inabili _ to pay ren-t-) eviction notice housing code violations • utiliti__e_s leases problems with other tenants harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? --7 Are you successful in resolving problems or referring inquiries to the proper agency? 1J Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? 1 S • �_f.r! f--J , z:.--~._...�. �. ., Y Z.<...1.-cJ G Ye_ r�C c��. �2c<t! LJ/ �2/'Z.tz'r—ty.. Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? \1C. sir .3 /`e::/ : Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? 0-7) _ 2';..."( 5�c Please-return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853- For formation, call either Joan Bailey at 257-6678 or John Efroymsgon_r Chairperson for the Ithaca Rental Housing Commission at 272-1034 . • SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION 1.-..eh 5- 2w L ADDRESS TELEPHONE HOURS PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? X.-information -education X-referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? Any resident of the 50th Senatorial District or, if guide is to be specific to Tompkins County, any resident of Tompkins County. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish (1) Given to constituents who come into office (2) Mailed to others who phone for information us with a copy of each for our guide? Could we be included in any updating process? Attached. Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit _inability to pay rent _eviction notice _housing code violations utilities gleases _problems with other tenants _harassment or threats _safety or security problems jLother (please specify) Department of DSS involvement in landlord/ tenant contracts . We have dealt with all of above problems - mainly with mobile home tenants and mobile home park owners. Are you experiencing an increase of any particular problem(s) ? No. Are you successful in resolving problems or referring inquiries to the proper agency? Yes. Are there particular agencies that you routinely refer tenants to? 1 . NYS Division of Housing & Community Renewal (folder attached) 2. Legal Aid 3. Codes enforcement office 4 . Department of Social Services In your experience, are there problems that the local agencies are unable to resolve? Not applicable Is there anything that you feel is missing in the area of landlord/tenant relations? Not applicable Do you have any suggestions for improving landlord/tenant relations? Not applicable Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey, City``and RegionalPlanning West Sibley Hail Cornell University For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . J R 1 SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION Suicide Prevention & Crisis Service ADDRESS Box 312, Ithaca, NY 14851 TELEPHONE 607-272-1505 (bus) 272-1616 (crisis) HOURS 24-hour PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES Counselor on duty PERSON COMPLETING THIS FORM Marian Van Soest, Director What services or information do you provide to tenants and/or landlords? Do you provide? information -education i�referral (fEounseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? Anyone who calls the service If written informational materials are available from your agency, how is it normally distributed? Could you please furnish No specific information on housing or shelter us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit inability to pay rent eviction notice _housing code violations _utilities leases t/problems with other tenants LA1arassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? No Are you successful in resolving problems or referring inquiries to the proper agency? "__ "� _._.'__'_._" r'S Are there particular agencies that you routinely refer tenants to? K 3t (' -J CO kx 4v. C zC • ,Ico„,„., L.Le,) 4 In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? /\./J Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION Tompkins County EOC Section 8 Housing ADDRESS 301 Dates Drive, Biggs Building A, Ithaca, New York 14850 TELEPHONE (607) 273-8816 HOURS 9 - 5 M-F PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES - Lee Dillon PERSON COMPLETING THIS FORM Lee Dillon What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) information, referral, education, intervention, advocacy Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? Section 8 Housing provides rental assistance to low-income, disabled, handicapped, elderly households. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish we have applications, tenants rights books, mobile home park referral lists, Section 8 informational pamphlets at our offices and we also mail all the above to interested persons. us with a copy of each for our guide? Could we be included in any updating process? Yes Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit x inability to pay rent x eviction notice x housing code violations _utilities leases _problems with other tenants _harassment or threats _safety or security problems other (please specify) Are you experiencing an increase of any particular problem(s) ? The inability of large families (4 or more children) to secure decent housing. Are you successful in resolving problems or referring inquiries to the proper agency? Yes, I believe so, except in reference to the above question. Are there particular agencies that you routinely refer tenants to?American Red Cross Cornell Legal Aid Local Code enforcers Community Support Services Tompkins County DSS Displaced Homemakers Chemung Neighborhood Legal Services TP3 Task Force for Battered Women WIC Community Dispute Resolution Better Housing For Tompkins Ithaca Housing Authority County Ithaca Neighborhood Housing Services In your experience, are there problems that the local agencies are unable to resolve? Poverty Is there anything that you feel is missing in the area of landlord/tenant relations? See next question Do you have any suggestions for improving landlord/tenant relations? Education concerning rental relationships: i.e. a) What security deposits are for; b) What a legal eviction is; c) reducing intimidation through education Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION AnT;caon 'Recd Cr0S5 `f/; L ADDRESS lo\ (O . Clonic of\ S-- TELEPHONE Z�7_ c�o Hc, SSS 1404 273-q1 ? (z4 k-ti . HOURS e- 5 (m- 1=-) PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES }IomeltSS Geri PERSON!� COMPLETING THIS FORM KeibeC C . 'Q.0y0in What services or information do you provide to tenants and/or landlords? Do yoq provide? Information ducation -referral -counseling intervention -advocacy -lobbying -organizing -education -'egal representation ( ( '/ other(please specify) S)'�-Ittn and 6.5z airv2A i'±or i-1 , Bootee s s Who is eligible to receive services from you? For example, do youC . serve students, seniors, people with low-income? I�I'lyot W 1S kG,me Ls5 c oa cr {\Qsza t) S� l� If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit inability to pay rent ✓evi.cti.on notice _housing code violations _utilities leases problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? —Le-S5 c 042)0 r k c.J t 'CQ n L WV012-k 09,, IHSS k .rcdlorts 1A);11it) rcxk •1z7Pop on WO.Ccilu_ c.)1 ac-A() — '1, cAss.A� i v� (� r �avultord�t.S no} _' „•c,, n e,n (o �Lv�cJ�X1.2 ivv t1t e • Q ��uw e1�/�A i24 e U Are you successful in resolving problems or referring inquiries to the proper agency? ate. o5;,�1\ -) Sv ccza�. b�� }1„ kous,1 ,5 �is-F �� vc,ilaG?e 0010- We Inc.L,c 2 ‘c,,,c)9_ Oc -- . Are there particular agencies that you routinely refer tenants to? -7J55 0_6 /(6 /oc . 0,1Awett "rt.)M5 . ,_49 StYS - In your experience, are there problems that the local agencies are unable to resolve? \ri)_S � a11411,}� *Mk Is there anything that you feel is missing in the area of landlord/tenant relations? �v\d-tL" S nx " NJ) k 5.\jrit V ' , e- (('q"` -t)k QttioctedLoNizz ciLkS of Do you have any suggestions for improving landlord/tenant relations? %mak 1� (01-k(01 - Are n-k(0l -Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION Office of the Mayor, City of Ithaca ADDRESS City Hall, 108 East Green Street TELEPHONE 274-6501 HOURS 8:30-4:30, M-F PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES Theresa Alt = entire staff PERSON COMPLETING THIS FORM Theresa Alt What services or information do you provide to tenants and/or landlords? Do you provide? x -information -education X -referral -counseling -intervention -advocacy x? -lobbying -organizing -education -legal representation x —other(please specify) Mayor appoints the City of Ithaca Rental Housing Commission and supports its work with staff time $ supplies Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? All City of Ithaca residents are Mayor's constituents. Others can get questions answered here too. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? This office has not produced any materials for renters. We do not have multiple copies of materials produced elsewhere for distribution. It is conceivable that we could distribute materials or stock them in the display rack in the lobby of City Hall. However, inquiries are usually by phone. Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. ✓security deposit _inability to pay rent _eviction notice housing code violations _utilities V leases V problems with other tenants _harassment or threats _safety or security problems ✓other (please specify) raises in rent iiwndlord complaints about Building Dept. Are you experiencing an increase of any particular problem(s) ? I have only worked in this office 1 1/2 years. No increase in this period. Perhaps a decrease, probably due to less publicity about Mayor in general. Are you successful in resolving problems or referring inquiries to the proper agency? I don't really know. I have never had a person call back to say that my information or referral was either right or wrong. Are there particular agencies that you routinely refer tenants to? Cornell Off-Campus Housing Office (if person is Cornell-connected) Neighborhood Legal Services Attorney General's Office (leases, security deposits) Information & Referral Assemblyman Luster's office - if it sounds as if State law may need changing In your experience, are there problems that the local agencies are unable to resolve? 1) For a large segment of the population incomes are too low or rents are too high. To put it another way, economic inequality is so extreme in our society that civil society cannot function in rational ways. 2) Information about tenants rights is not spread very effectively. Is there anything that you feel is missing in the area of landlord/tenant relations? --Rent control. --Legal advice to tenants; here again, lawyers' pay is so far above that of the average citizen that the average citizen cannot consult a lawyer. Do you have any suggestions for improving landlord/tenant relations? Widespread distribution of the existing literature would be a first step. Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? See attached list. Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . Other agencies and individuals for Rental Housing Assistance Providers Survey: Ithaca Urban Renewal Agency/Community Development Agency(IURA/CDA),located in Planning Dept.,City Hall-required to put out a tenants'Fair Housing brochure Raymond Bordoni,Regional Representative, Department of State,P.O. Box 1269,Montour Falls, J NY 14865,607-535-9576 FAX 607-535-4841;in Binghamton 607-773-7788 Common Council,all ten members T.C. Board Of Representatives,five City Reps Loaves&Fishes Churches? GIAC(Greater Ithaca Activities Center) Southside Community Center Senior Citizens Center Schools-esp. high school guidance counselors Schools-Pat Pryor Coalition of Mobile Home Owners Finger Lakes Independence Center T.C. Human Rights Commission T.C. Public Library Charles Manning, Group Homes of Tompkins County,221 South Fulton St. H.O.M.E.S. (Housing Opportunities Management and Essential Services), Inc. SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION ,,, ADDRESSato C :1�',.�.< I'��QCfr- [V � / -1 2'3'3 TELEPHONE HOURS Mor\, \ J-f3 , t(1 ct MAAA% t ?'"\ PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM h f What services or information do you provide to tenants and/or landlords? Do you provide? \f-information -education ` '-referral -counseling v/-intervention '/-advocacy -lobbying -organizing -education -legal representation --Ur- C..& At`" C r -other(please specify) 4e,e Wck, Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? 11\0 jt UAN(*) ;t t J(ti IOW (V\ C V s;i<; < If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? y� Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle he two or three most pertinent problems. ecur ty depose inability to pay rent ion no ars e housing code violations 7utilities leases • oblems . ' other tenants _ . rassment or threats _safety or security problems _other (please specify) ALA to \i\j%%k � r (z 1G„t,pj Are you experiencing an increase of any particular problem(s) ? mo Are you successful in resolving problems or referring nquiries to the proper agency? tof- r Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? •N Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION OVIAILY + CHILD N'S SEKVlcE ( I CRS/i G LiAG i c ADDRESS a0 4 N. cA'/o . , ) A ��/ /41 85.9 TELEPHONE o271.. 7y 9y "T HOURS q'co A M - q;Co FA( Auk)- 1 S , 5:4{} - 500 Pile Fr* PRINCIPAL CONTACT PERSON FOR HOUSING*ISSUES KAT NIE n2 &OLfs, C�EVII- CowsEL/,i6 MZ(0)01A. ( ) i1' ��rc.Euy PERSON COMPLETING THIS FORM FIJANCith_130 /t46 ?o gg /4 . Fxtse ,\ eaNcEgus REc.477, ( FerzAke_g PjZo6ik 9L rE 8,1v 70 Nvusin6 What services or information do you provide to tenants and/or landlords? Do you provide? yE..3 -information y6 -education ye$ -referral ,y0 -counseling NO -intervention YE5 -advocacy AJO -lobbying kjQ -organizing Nth -legal representation ` ( -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? N` vitic' 14110 KAs 4 ,Esii0u.Sco14� AlfE2s �tSSi,S� cE WOW W 4 >VX M 1/2Gt. e,, If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our gui, ? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please c eck those that apply and circle the two or three most perti ent problems. Xsecurit de.osit _ inability to pay ren 2eviction notice housingcode violations utilities_) eases problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase o any particular problem(s) ? Ai Q _ ( �r�s v? &CVO sty goLC1'(N€ AsSEss.4,Jri— Nor 611Abit TAD() l N A4,046) . Are you successful in resolving pr blems or referring inquiries to the proper agency? SO44,E1i44E5 . (QE He L" . C L i ESS soLUE 1?E, Z i 1 D M 5 . T y MME + r,ilPtE/o/ Pie V6 6../S/ A S I6An i efitur NUMg66 , 17ieLpep, 5o4Aw- geota// r /724at " $/ou �#r It. 1-6.4i7 Tl 4 Sotv474'. Are there particular agencies tha you routinely refer tenants to? S_5 //VI/5/4)6- i AI Ili /VI/5/4)G1AIIl5 AJ S In your experience, are there pro. ems that the local agencies are unable to resolve? Wb g/4/,u& )i VEnY ►-7E/A) M411(6 9-27 MA-)cit lltbNey (ficcogN,L6 ID FE .51 1 ovE-8•' 6vi pct itt,ES) gE 6LJ /3c,E PZ 4Ss/ Sr?ss Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions orproblems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION (.�( a ��.� ag' ADDRESS lV F1,)uy��e c� ��� tipj vel `t `s � TELEPHONE 7`>C> ` , , / HOURS ' `‘ KA ( `( ' . - ti ,, t , r I� PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES a _ r PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? -information ✓�J -education -referral -counseling v' -intervention -advocacy -lobbying -organizing -education -legal repr6sentation other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? y r 1 If written informational materials are available from your agency, how is it normally distributed? Could you please furnish i us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two -or----three most pertinent problems. /security deposit; it ability to pay rent) eviction notice L/ housing code violations 'utilities, leases problems with other tenants _harassment or threats !safety or security problems mother (please specify) 1C, Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? ) I J Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? rt sr"' ,-)1^‘)(.: 1 r " "' , A C •••- ) — • -LI- ' )), , L' Iv ir f C 6, Do you have any suggestions for imOroving landlord/tenant relations? s \ , - s • „ (c, l • 1, f, 6 L.- Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . PREVENTATIVE MEDICINE FOR LANDLORD-TENANT PROBLEMS The following information was compiled by the Onondaga Neighborhood Legal Services, Inc. , to aid tenants and community service groups in their understanding of the legal aspects of the landlord-tenant relationship. There have been some minor changes and deletions to adapt it for Tompkins County use. This is designed to provide only a general guide to landlord-tenant problems. Before taking specific action, one should contact a private attorney or the Cornell Legal Aid Clinic. STARTING OUT--KNOWING WHERE YOU STAND Leases: Your landlord may want you to sign a lease. Most leases are forms, heavily weighted toward the landlord. Be particularly careful about a lease clause which allows the landlord to increase the rent by indefinite amounts during the course of the lease. It may leave you locked into staying in a place when you can no longer afford the rent. Of course, do not sign a lease or any other legal document that has any blank spaces in it. Unless your lease has an option to renew or you and your landlord agree to renew it, you are obligated to leave the apartment at the end of the lease term. Month-to-Month Agreements: Many landlords do not use written agreements. They simply rent by the month. This means that the landlord can tell you to get out on a month's notice and you can leave if you give him or her a month's notice. However, the notice must be given on or before the first day of a rental period. That is, if you want to move out on July 21st and your rent is due on or before the first of July, you must give the rent to the landlord on the first along with a notice that you intend to move on the 31st. The law does not require the notice to be in writing, but sending a written notice by certified mail (return receipt requested) and keeping a copy is a good way to protect yourself. Similarly, your landlord cannot tell you on the 5th day of July that you have to be out by August 1st or even August 5th. If he or she waits till after the first day of your rental period to give notice, the notice cannot be effective until the end of the next rental period--in the example we have been discussing, not until August 31st. Records Can Save You Money Don't look for trouble while you are renting, but assume the worst could happen. Insist on a receipt each time you pay the rent, especially if you pay in cash or by money order. If you pay by check, at least keep the cancelled checks. Get advance approval and a guarantee of repayment for any repairs to the apartment which you make yourself. Keep records and if you have to buy supplies to make the repairs, save the receipts. All this record keeping may pay off later if the landlord unjustifiably charges you with not paying the rent or with damaging the property. What to Do About Bad Conditions: Violations of the Housing Code and other defects in an apartment can range from petty to life-endangering. Unless an immediate threat to your family's safety exists and you cannot reach your landlady or landlord, it is probably best to ask the landlady or landlord to fix the conditions in the apartment as a first step. If they refuse or delay too long, contact the Building Commissioner at 272-1713 and request an inspection. If rats, vermin or other health hazards are the problem, call the Board of Health 273-7272. For true emergency conditions (e.g. lack of heat in the winter) , the Commissioner will try to schedule an inspection for that same day. The department can then issue an order to the landlord to correct the conditions. Again, if something like lack of heat is involved, the building Commissioner will issue an emergency order which must be obeyed promptly. If the landlord fails to comply with these orders, the matter will be referred for court action. The County Health Department follows a similar process which involves first a notice of violations, then an administrative hearing if necessary, and, as a last resort, court action. If your landlord tries to get back at you for turning him in by evicting you, you are protected. This is called retaliatory eviction and is against the law. If it happens to you, you should consult an attorney who can defend you in the eviction. However, this defense won't work if your landlord has other, legal grounds for evicting you--for instance, that you have not paid your rent. 2 If the Apartment's A Mess, Why Should I Pay the Rent?: Some people reason that if you do not get what you bargain for in an apartment--decent, healthy shelter--you should not have to pay the whole rent. However, it is not safe to count on that. With a few exceptions, if you withhold all or part of your rent, you run a chance of being evicted and having a judgment taken against you. A judgment entitles the landlord to collect payment from you. The Exceptions: If the conditions in your apartment are bad enough to be a real threat to your health or safety, consult with an attorney and have an inspection made to verify the violations by the Building Commissioner. You may be able to withhold your rent but you should not do this without the advice of an attorney. If you do withhold rent, do not spend it--put it in a savings account or deposit it with your lawyer. The Security Deposit: From the very beginning of your landlord-tenant relationship, be clear about where you stand with your landlord. Especially if you have to give the landlord a security deposit, make a list of the fixtures and furniture the apartment contains, already present damages, and the cleanliness or dirtiness of various parts of the apartment. Have the landlord sign and date this list. If he or she refuses, show the conditions to a third party and have that person sign and date the list. If there is a later dispute over the security deposit, you can use that person as a witness. Some tenants assume that the security deposit is automatically applied to the last month's rent. This is not true unless you and your landlord agree to it. If you do make such an agreement, put it in writing. Ordinarily, the security deposit is to be used to compensate the landlord if the tenant damages the apartment or otherwise breaks the rental agreement. If there is no damage to the apartment, the landlord is required to return the security deposit to the tenant within a reasonable time after the end of the tenancy. If you live in an apartment house with more than six units, the landlord is required to put your deposit in an interest bearing account and keep only one percent per year of the deposit as interest. The remainder of the interest belongs to you, Even if the apartment house has less than six units, the landlord may 3 deposit your security deposit in an interest bearing account in which case he or she is required to notify you of the name and address of the bank and the amount of the deposit. And, all the interest over 1 percent of the total must be returned to you. If the landlord refuses to return your deposit and/or any interest owing on it, ask for an itemized list of damages and the cost of repairs. Then contact an attorney or attempt to negotiate with your landlord yourself. If negotiation fails, you can use Small Claims Court to sue your landlord for return of your security deposit. Small Claims Court is at 120 East Clinton Street. The clerk will tell you how to start proceedings. The cost is low, you do not need a lawyer, and the proceedings are informal. On the day of the trial, bring any witnesses and documentary evidence (receipts, etc. ) you may have with you. The Welfare Department and Security Deposits: Under certain circumstances, the Welfare Department will enter in security agreements with landlords or provide security deposits. Welfare and Rent Withholding: The Welfare Department has the power to withhold rent payment where there are housing code violations which are dangerous to life or health. If the Welfare Department does this with your apartment, you should contact Cornell Legal Aid to discuss the course of action you should take. What Your Landlord Can and Cannot Do to Get You Out: Usually a landlord-tenant relationship ends when one party gives the other notice or when the time stated in the lease is up. However, there are other ways: The Lock-Out (and the Lock-In) Sometimes landlords take the law into their hands and lock out tenants who they feel they can throw out. In this case, the landlord may be liable to you in damages. You should consult a lawyer. A frequent partner of the lock-out is the lock-in of your furniture. Or, a landlord may lock up your furniture when he or she feels that you are going to leave without paying the rent. Refusing to release your furniture and personal possessions to you is always illegal (unless you have agreed that the landlord can do this) . You should contact an attorney immediately if this happens to you. 4 If the landlord does not lock your furniture in, he or she may put it outside the apartment. If the landlord is careless in the way he or she does this and/or harm is caused to your possessions, you should again consult an attorney. Evictions Your landlord can maintain an eviction proceeding against you if you have: 1. Defaulted in the payment of rent, as required by the rental agreement. (In order to bring an eviction action in court on these grounds, a landlord must first ask you for the overdue rent or give you written 3 day notice to either pay the rent or move out) ; 2 . Staying in the apartment after the term specified in the lease is over or after the end of your thirty day notice period when the landlord has given you notice in a month-to-month tenancy. Proper notice to terminate a month-to-month tenancy depends on the day you pay the rent each month. A landlord must give 30 days notice before the end of the final rental period. An example might clarify this point: If you pay your rent on the 1st of each month, and the landlord wants you out by May 1, he would have to give you notice before April 1, the date you pay the final month's rent. If he gives you notice on April 10 (after you have already paid the April rent) , he cannot legally get you out by May 1. The earliest date for your removal would be June 1. (If a lease gives your landlord the right to terminate if you are an objectionable or bad tenant, he or she must prove to the court that you are an objectionable tenant) ; 3. Used the premises for illegal purposes; 4. Defaulted for sixty days in paying taxes when you are bound by the rental agreement to pay them and live in a city; or 5. Been adjudicated a bankrupt or taken advantage of an insolvency statute (if your lease is for less than three years) . Ordinarily the landlord must give you at least five days notice of the time and place of a summary proceeding to evict you. This notice is contained in a "Notice of Petition" which will be accompanied by a "Petition" stating the grounds on which 5 the landlord wants the court to evict you. The petition may also ask for a judgment against you for rent due, for costs, and sometimes for attorneys fees. The most important thing to remember about a "Notice of Petition" for a summary proceeding is: DON'T IGNORE IT! Even if you were planning to move out before the date of the eviction, you should speak to an attorney about defending the proceeding since it might result in a judgment against you for an amount in excess of what you actually owe. In addition, there are defenses to eviction proceedings of which most people are not aware. When you go to see the attorney, bring any written evidence you may have of possible defenses: e.g. , rent receipts, copies of reports of housing code violations, and receipts for repairs you have made to the apartment. Emergency Assistance for Evictions: If you are being evicted for non-payment of rent and receive "Aid to Dependent Children" or would be eligible for it, you may also be eligible for a grant of emergency assistance from the Welfare Department to pay the back rent and prevent the eviction. Talk to a Legal Services attorney or law assistant about this possibility. What the Court Can Do in an Eviction Proceeding: Assuming that your attorney cannot reach a satisfactory agreement with your landlord, the attorney will probably ask you to appear in court with him or her on the date specified in the petition. The attorney may prepare a written answer or may make an oral response in court. After she or he has heard both sides, the Judge may do one or more of several things: 1. Decide that the landlord is entitled to have you out and is entitled to a judgment. In this case, the Judge will give the landlord an order, warrant, and judgment. If the order and warrant are effective immediately, the landlord can ask the sheriff to serve you immediately with a 72 hour "Notice to Remove". You have 72 hours from the time of service of this Notice to get out. If you do not, your landlord can ask the sheriff to evict you forcibly. The judge may well specify that the order and warrant will be effective some time in the future, in which case the sheriff will not serve the notice to remove until the effective date of the order and warrant. The judgment entitles your landlord to use those collection methods specified by law to collect the money the judgment says you owe him; or 6 2. Decide that the landlord is entitled to an order and warrant but not a judgment or not a judgment as to the entire amount. This is most likely to happen where the notice of petition and petition were not served upon you personally (e.g. , you received it in the mail) . If the landlord does not get a judgment and wants to collect the back rent or damages, she or he will have to sue you again. If an order or warrant are issued, you will want to consider again the sources of emergency assistance. If you are a welfare recipient, the Department should help you with moving and storage costs, if any. If you are forced to move from a furnished into an unfurnished apartment, the Welfare Department may have to grant you a furniture allowance to furnish your new apartment. The Department also maintains listings of available apartments. Storefront may be able to be of some assistance; 3. Decide that you do have a valid defense and order the Petition dismissed. This means that you do not have to leave the apartment and the landlord cannot take a judgment against you; or 4. Decide that the law requires a stay in the proceedings--for instance, where there are dangerous, uncorrected housing code violations. In this case, you can deposit the back rent into court. 7 NON-PAYMENT OF RENT: PRELIMINARIES NOTICE OF HEARING NOTICE TO REMOVE Must be demanded Usually must be Issued when land- for rent or at between 5-12 days lord asks for it least 3 days before Court hearing- as long as order written notice can be less Court and warrant are requiring either order. effective. payment or poss- ession of apart- ment. HOLDOVERS: If there was a lease, whether or not notice is required is deter- mined by the lease SAME SAME in a month-to-month tenancy, the land- lord must give you a month's notice to vacate. NON-PAYMENT: 60 days must have passed since the SAME SAME taxes came due. BANKRUPTCY: SAME SAME ILLEGAL USAGE: SAME SAME 8 i SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION fl ADDRESS �1 (7) c-on TG oc \-kciU TELEPHONE 9s--1-11q HOURS '3O 4m 3c3 , PRINCIPALICONTACTPERSON (FOR HOUSING ISSUES 616 �ta�� T+1Qm,ea.eX tl11.51-ccct4:5< PERSON((� COMPLETING THIS FORM -1r' PfdC A i�l rr�c-c•Ato c e t2 5 c�` V Qil 6 C What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? i C�s+�e. Pow i cQ¢ -ToMIA_):wl D 0.)c,.x. If written informational materil is are available fromY our agency, how is it normally distributed? Could you please furnish c 0.c & vnctsz.G• _ 0 yv1 `ta C 2 i' C �r us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circlehe two or three most pertinent problems. security deposit inability to pay rent action notices housing code violations utilities ease- •roblems with other tenants harassment or threats c ate-ty or security problems) other (please specify) Are you experiencing an increase of any particular problem(s) ? no Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? 4 3—3 6 6 In your experience, are there problems that the local agencies are unable to resolve? +�C 0-A.5 i c»n Cliar4�,o t, ct �--2 ��� -\)(\Ca wtiQ,)' 6� wk); 5 cv) °uss AM-S 4 Is there anything that you feel is missing in the area of landlord/tenant relations? 5O uo fie- --\co Q6010: Gt.&0iC)2--- 01\-93 U.�,(9 ��- �c Q.(\ )5S1,-Q. ASL .00 aim. jiC & Os C) Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . �� _ ' / .,.•• • The Cornell summer intern has the responsibility of carrying out the following tasks: 1 . Collect and compile a landlord-tenant resource guide which will list and describe activities currently being provided by a variety of resources. We envision that this guide will take the form of a loose-leaf binder which will be thoroughly indexed and cross-referenced . It will provide for the continued update of services available and be duplicated to be used as a resource for many of the agencies which regularly deal with landlord-tenant issues. 2. Assess the effectiveness of the current "system. " 3. Make recommendations for change. Proposed Timeline June 8: Stage 1 : Mail surveys, begin formatting resource guide June 15: Reminder calls to get in surveys June 22: Stage 2: Follow-up calls and visits for additional survey information July 1 : Stage 3: Begin compilation of rental housing resource guide July 22: Stage 4: Summarize results July 29: Stage 5: Recommendations August 8: Final report due Throughout: research potential solutions, fiscal implications and potential resources of funding . The following is a tentative list of organizations to contact: *Community Dispute Resolution Center- Judy Saul 273-9347 *Cornell Off-Campus Housing- Pam Zinder 255-5373 *Cornell Cooperative Extension- Mattie Umshied?-272-2292 *Ithaca Rental Housing Commission- John Efroymson 272-1034 *Ithaca City Mayors office- Ben Nichols- 274-6501 *Ithaca Neighborhood Housing Services- Carol Mallison 277-4500 *Ithaca City Court -Marjorie Olds 274-6594 *Ithaca City Attorney- Chuck Guttman 272-1713 *Neighborhood Legal Services- Myra Malcolm 273-3666 *Red Cross *T.C. DSS Pat Poston Assemblyman Marty Luster- 277-5444 Better Business Bureau (Syracuse) 1-800-328-2930 Better Housing for T.C. Cornell Legal Aid 255-4196 Credit Counseling Service-( located at F&CS) 273-7494 Displaced Homemakers Economic Opportunity Corp.-273-8816 Friendship Center Housing Solutions 272-2000 Housing Options for Seniors Today (HOST) Mary Lou Tenny Ithaca Housing Authority-Mary Louise Battisti 273-8629 Ithaca City Clerk ' s office- Cookie Paolangeli 272-1713 Ithaca City Building Department- Rick Eckstrom " (continued) —, �`— ;....e NY Telephone NYS Department of State NYS Tenant and Neighborhood Coalition Syracuse chapter (315)425-1032 NYS Attorney General ' s Office 1-773-7798 NYSEG 347-4131 Senator James Seward Suicide and Crisis Hotline 272-1616 T.C. Affordable Housing Advisory Board T.C. DSS Emergency Housing Sarah Jones T.C. Human Rights Commission- Teddy Zimrot 274-5305 T.C. Health Dept. 273-7272 T.C. Information and Referral Service 272-9331 T.C. Chamber of Commerce 27�-7080 Teenage Pregnancy and Parenting Programs Clinton Plaza Women ' s Community Building * in-person interviews for stage 2 of timeline, others as time allows �� - /- jag') ���� �� L/��u9�� ' ' -- 10 ~ 7 ,A�` opol°r/rold qg 7 - = 9 M&,71,-11-5 0 June 7 , 1991 Dear Provider, This summer the Ithaca Rental Housing Commission is conducting a survey of the types of housing related assistance offered by the various human service providers in Ithaca and Tompkins County. One of our goals is to compile a guidebook that can be utilized by area tenants and landlords in locating assistance for rental housing related problems. Another goal is to come up with a proposal, if necessary, based upon the recommendations of the providers, for improving the tenant/landlord related services that are available to the rental community. The enclosed survey was drawn up by myself, Joan Bailey. I am a graduate student in the City and Regional Planning Department at Cornell and I am doing a summer internship with the Ithaca Rental Housing Commission. I will be following up the mailing of these surveys with phone calls in approximately a week and a half' s time. Please try to have your survey completed by then. I realize that the time allocated is short, however, it is necessary to have them returned promptly, in order to sucessfully complete the project this summer. On the back of this letter you will find a list of the providers who are receiving this mailing. Please let us know if there is anyone else who also may be able to assist us. Thank you for your cooperation. I look forward to working with you. Si erely, oan Bailey • e-r List of organizations receiving survey: Community Dispute Resolution Center Cornell Off-Campus Housing Cornell Cooperative Extension Ithaca Rental Housing Commission Ithaca City Mayors Office Ithaca Neighborhood Housing Services Ithaca City Court Ithaca City Attorney Neighborhood Legal Services Red Cross Dept of Social Services - Tompkins County Assemblyman Marty Luster Better Business Bureau Better Housing for Tompkins County Cornell Legal Aid Credit Counseling Service Displaced Homemkers Economic Opportunity Corp Friendship Center Housing Options for Seniors Today Ithaca Housing Authority Ithaca City Clerk's Office Ithaca City Building Dept New York Telephone New York Secretary of State New York State Tenant and Neighborhood Coalition (Syracuse chapter) New York Attorney General 's Office NYSEG Senator James Seward Suicide Prevention Crises Center Tompkins County Affordable Housing Advisory Board Tompkins County DSS Emergency Housing Tompkins County Human Rights Commission Tompkins County Health Dept Tompkins County Information and Referral Service Tompkins County Chamber of Commerce Teenage Pregnancy and Parenting Program Womens Community Building SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION ADDRESS TELEPHONE HOURS PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish • us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit _inability to pay rent eviction notice housing code violations _utilities leases _problems with other tenants harassment or threats safety or security problems other (please specify) Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N. Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . r r r�Ap�RlIT�`0 CITY OF ITHACA 108 EAST GREEN STREET ITHACA, NEW YORK 14850 OFFICE OF TELEPHONE: 274-6501 MAYOR CODE 607 February 21, 1991 Neal Howard, President Tompkins County Rental Housing Association PO Box 392 Ithaca NY 14851 Dear Mr.Howard: I am replying to your letter of February 13, 1992,which was copied to all members of Common Council and all members of the Rental Housing Commission. Frankly I am surprised at the harsh tone of your letter. It seems out of proportion to the comparatively modest proposal on the handling of security deposits that the Commission has recommended to Common Council. My views on that proposal were published in the January 22 issue of the Grapevine. Rather than repeat those comments I am enclosing a copy of that column. It seems necessary,however, to address the specific issue of the membership of the commission,its procedures, and its functions. The Rental Housing Commission was created by resolution of Common Council on November 1, 1989. That resolution called for a nine-member body of whom at least four were tenants. Of the nine members, five were to come from the five wards of the City,two from the staff or boards of not-for-profit housing providers,one from the landlord,property manager,or banking community,and one a member of Common Council. The people whom I nominated and the Council approved meet the conditions of that resolution both in fact as well as in spirit. What the Council created was a community commission to study and advise Council on issues related to rental housing in the City,including supply,accessibility,affordability,and quality. Since only a small percentage of City residents are landlords or property managers,Council felt that the specific designation of one member from that group was appropriate. As far as I know the procedures followed by the Rental Housing Commission have been entirely appropriate. All meetings were held in public and public comment was sought and given at each meeting. The members of your organization have had ample opportunity to express their views. I understand that you disagree with the recommendation made to Council by a majority of the Commission. That recommendation will now be considered by the Charter and Ordinance Committee of Council and whatever ordinance that Committee proposes will be voted on by the entire Council. Your objections and suggestions for changes will certainly get a fair hearing. 'An Equal Opportunity Employer vnth an AttirmcI se Action Program I do not accept your characterization of the process as unfair nor do I have any intention of "reconstituting" the Rental Housing Commission. They are performing the advisory function for which they were created. It is not incumbent on them to reach a conclusion with which everyone agrees. Sincerel Benjamin Nichols Mayor Enclosure cc: Common Council Rental Housing Commission _ ,. r: — • Opinion It's My Turn ,1, ,:„.„,,,.. ,. .„. - „.,.. :-� $;-1;,::$7, f1.• Guns and _. .1 _ . . i. ,- , ..,, �� A Night ( . , , ,:,,, ..,, , 1- MAYOR BEN NICHOLS • "`...„4, ,,, ,., ,.••....,. FRED A. WILCOX • ' t is not unusual to hear vigorous disagreement in the Common Council hortly before our winter chambers of City hall, but last week's four-hour meeting of the Rental began, the Ithaca College st 1 Housing Commission was unusually rancorous. In this column I will try newspaper announced that Cc to put the issues into perspective. iver North would be visiting our ca When I first came to office in January of 1990,I appointed nine community on January 27, 1992. North was in, `; members to serve as the first Rental Housing Commissioners of the City of said members of the Student Acti Ithaca. As established by Common Council, the commission consists of one Board,because they"feel it's impe representative from each of the five wards, two representatives from the non- to provide entertainment that is e 1 profit housing community,one landlord representative and one member of Corn- tional.” mon Council. At least four of-the members must be tenants. While some people might find The commission was established in recognition that Ithaca's housing con- North entertaining, I do not see how .. ) sists of a very large and growing percentage of rental units and that there needed one could think what he has to say i 1 to be a forum for "the discussion and resolution of housing issues." The ucational, nor do I understand •:!,1 commission's responsibilities include recommending to council"steps to be taken Ithaca College is willing to pay a .1. to improve the accessibility,affordability and quality of rental housing." sum of money (North's booking ag Over the past two years,the commission has met monthly in open meetings, refuses to reveal the exact sum) to assembled data,held public hearings and developed a resource guide listing the a convicted felon boast about his at tel local providers of information and services regarding landlord-tenant relations, to undermine the U.S. Constitution k as well as describing the rights and responsibilities of landlords and tenants. clever schemes to sell arms to Iran's • r More recently, the commission has focused on the issues of security deposits atollah Khomeini, and his support I rand the possible need for a city office dealing with rental housing. A working band of terrorists who spent years sw group prepared and circulated a resolution in November containing recom- ing through the Nicaraguan country! mendations for an ordinance to be adopted by Council. That resolution was robbing and murdering peasants, ra the subject of a meeting in December and of last week's four-hour meeting. their wives and torturing their child At that meeting, the commission voted to send the section on security deposits In his recent book, The Secret Gov to Council mem,journalist Bill Moyers describes • I have been told that the commission heard testimony from the local courts, iver North as a skilled, indeed c the Community Dispute Resolution Center,Cooperative Extension, Neighbor- pathological liar, an ideologue who hood Legal Services and directly from many tanants that a problem exists.There (is) willing to deceive our elected rci is little doubt that the timely and fair return of security deposits is a major is- scntatives and the American people sue for tenants. cause he knows what is best for Thcrc is also little doubt that the damage done by some tenants goes well country. The Ithacan states that Nort beyond normal wear and tear.The need is to have a system that is fair to both a decorated Vietnam veteran, but the sides. As of now, the power is on the side of the landlords, who hold the ten- title does not say that Col. North was I ants'security deposits. ling to sell weapons to Iran, the spot, The proposed ordinance socks to solve several problems. it requires a pre- of a terrorist attack that killed more tl scribed check-in/check-out form, signed by both the landlord and tenant, es- 2(X)U.S. Marines stationed in Beirut. i tablishing a factual basis for later claims of damage. This provision aims at does it mention that Col. North knew eliminating differences of opinions regarding what was actually damaged dur- Contra friends were importing cot, ing tenancy. In addition, this business-like arrangement will give tenants more into the U.S. and did not choose to s •c• — confidence that differences will be resolved fairly and thus encourage them to them, or that he believed and apparcr • take.better care of their units. still believes that circumventing the m r I Another provision would require the landlord to either return the security date of the U.S. Congress is the best s deposit within 30 days of the end of the lease or send an itemized statement, to serve the American people. including receipts and/or damage estimates,documenting the reasons for with- The title of Oliver North's talk s. holding all or part of the deposit. "Commitment, Family and Trus Currently security deposit conflicts may be decided in court. Under the pro- which indicates that he does have a t f posed ordinance the court would have the option to award up to triple da- tain penchant for the ironic, even the 1 mages to the tenant for the landlord's willful violation of the legislation and zarre. Inviting North to speak ab could also impost punitive fines for repeated failures to comply with the or- "trust" is like asking the head of or dinance. Thcsc provisions arc intended to discourage abuse of the system by nixed crime to lecture on respect for landlords. law. 1 The proposed ordinance will now be considered by the Charter and Ordi- Jennifer Cooley, chairwoman of I nance Committee of Common Council. Whatever comes out of that commit- Speakers Committee,explains that in 1 tee will then go to Council for final action. There will be ample opportunity ing North to speak is an attempt for additional input and changes in the specific provisions of the proposed leg- "spark excitement on campus becaus< islation. I would urge landlords and tenants to work with Council to help make has a lot of interesting things to sa the legislation fair to both. Perhaps,but the Student Activities Bo • • t I believe there is a need for some action. It is clear that there is a power dis- and the Speakers Committee sho • parity in the landlord-tenant relationship that needs to be addressed.Good land- know that the Nicaraguan countrysid lords have nothing to fear from this legislation. In fact,many of them arc already littered with maimed people who wan Ij providing extensive check-in/check-out forms and arc settling security deposit nothing more than to raise their fami accounts within 30 days.The punitive measures of the proposal will only affect in peace — men, women and child • those whom the court finds arc willfully abusing the system. Punishing the abus whose homes and lives Col. North ors will help to establish a better tenant-landlord relationship for all. ■ willing to destroy in order to further RECEIVED E U 18 1992 Tompkins County Rental Housing Association P.O. Box 392 Ithaca, NY 14851 February 13, 1992 The Honorable Benjamin Nichols Mayor of the City of Ithaca 108 East Green Street Ithaca NY 14850 Dear Mayor Nichols: As President of an association whose membership includes the owners and managers of a large cross section of the rental housing in the City of Ithaca, I am writing to express our deep concern regarding the ordinance for the regulation of security deposits which has been proposed by some members of the Rental Housing Commission (RHC). First and foremost, we are disturbed and offended by the essential unfairness which has characterized the process. This unfairness begins with the very composition of the Commission itself, in which a nine- member body intended to address rental housing issues contains only one private landlord representative. Whatever one's views on the substantive issues, we believe that such a loaded commission should offend every Ithacan's notion of what is fair, democratic and just. Please consider what your reaction would be if a similar commission were created with only one tenant representative. General Municipal Law Section 239-z, which provides for the creation of Landlord-Tenants Councils, requires landlords and tenants to be equally represented. The specific applicability of that law to the RHC can be debated, but the state legislature's respect for essential principles of fairness and balance reflected therein is unquestionable. Why should we expect or be entitled to less from our city government? The unfairness and lack of balance extends to the proposed ordinance itself. Landlords are liable to the forfeiture of their security deposit and the payment of triple damages and attorneys fees for violation of security deposit regulations, but tenants are not, no matter how serious their violations. Next, the case for the need for greater regulation of our sector of the economy has simply not been made. The latest draft of the proposal speaks of a "rental housing shortage", but the fact is that a tremendous number of units have been built recently, resulting in the highest city vacancy rates seen in years. Mayor Nichols himself in his 1991 budget message spoke of the "depressed" housing market. The RHC's own market study in the Southside found high vacancy, slowly increasing rents and 55 of 56 tenants either 'satisfied' or 'highly satisfied' with their apartments. When proponents of the proposal alleged some 600 city court cases, one of our members, Tim Terpening, painstakingly went through the entire city court docket for 1991. He found that tenants had brought a total of only 34 cases alleging security deposit problems, and that they had been entirely successful in only 7 such cases. If we take the RHC's estimate of 7,000 rental housing units in the city, that suggests serious security deposit abuse in about one case in a thousand, equal to one-tenth of one percent. The total amount awarded to tenants in all security deposit cases was less than $6,000. In contrast, landlords were awarded more than $70,000 for a variety of tenant problems. The notion expressed by certain RHC members and reflected in the proposal that landlords are as a group rich, powerful and untrustworthy is both wrong and deeply offensive. We invite you to attend a meeting of our organization. You will meet a group of honest, hard-working people of largely modest means who are currently struggling in a very difficult economy. The administration claims not to have anti-business attitudes. We ask, why then are we being singled out for this punitive attention? Finally, we believe strongly that this is the wrong moment to be imposing additional costs on rental housing and by extension on the taxpayers of our city. Our understanding is that in addition to the painful cuts and tax increases already reflected in the city budget, the state has recently announced a major reduction in aid to the cities that will require even more severe measures. At a time when vital social and life safety services are being badly pinched, how could our leaders even contemplate spending $80,000 on this program? This is the wrong proposal, at the wrong time, from the wrong type of commission. Our Association calls on the RHC to withdraw its proposal. We call on Mayor Nichols and Common Council to reconstitute the RHC on the basis of fairness and equality. The present RHC is driving a wedge between the city and property owners. We fear they will similarly strain our relationships with our tenants. In the name of good landlord/tenant relations and the availability of quality rental housing, we pledge to cooperate with a new and fairly formed RHC. Yo s tru y, Neal Howard President phone 273-1669 cc: Mayor Nichols All Members of Common Council All Rental Housing Commissioners • SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION near0.k o v. adA' (2.1-44ar-"T°iv"&C"`"j5 Cow.. ADDRESS 3/3 AL At 61 , i7114.c4., NY (6/C5-15 TELEPHONE TELEPHONE o27.2 " 933 HOURS e'30 - -;oo Ms n . - fir.- PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES ?holt holt S' PERSON COMPLETING THIS FORM ad tSGJGu� zG i reUfo'r What services or information do you provide to tenants and/or landlords? Do you provide? 'information -education referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? A r t 1443 c....)2.Q If written informational materials are available from your agency, how is it normally distributed? Could you please furnish We pa g Gf 1j sG// %/.c �d r►yo�C.'tis C'yu., t', h`�,, �n cLi. Su , e s ✓�so,t rct 42,'rc4;26,2 et,.Slc E w e �L C .-h,.,.,. 5L c/✓i cos . cc`�2Ces. .a d.v, .4-J yv leu' 6 e_✓�er�v..al--L.s I✓�e G /O i14 sc de 544 lili 2. moo �/J c_a.L cc. 644,, 2s-•+.cas-O�/,�. G.� ' -' ✓i 41,5 , �i► j� c,�,. _ us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. ✓securit de•osit i/inabilit to pay ren eviction no housing co e violation ✓(1E7leaseg) v problems with other tenants ,/harassment or threats safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? '/( sem-- std'i c-S Are you successful in resolving problems or referring inquiries to the proper agency? we_ ( af,„{os r- 4.4s frta11.4, a. ram bwf- "4 - 444-c,-a/ 4./4— --4,40 sAi el;es to P' -t Gam- 5tic -CCSSICI CA-doses A. 6e.. ' eesa(44z Are there particular agencies that you routinely refer tenants to? dee S (74 C'J re,e,�`�is. In your experience, are there problems that the local agencies are unable to resolve? Dccr ;vu fJic05-.4 K 5 "A/ti ti 7.4 Sce,./.4c4.s (,ow Lke. (6w4 frur d� x�t: is,?C 6p(e W;-}L1 gs4 re, +0 Jarc+c Is there anything that you feel is missing in the area of landlord/tenant relations? A $6.14c. Com,r1 0 11-4...11...-4-;", `{-p alo a ca..a +tig r- i 1.sc :K rGukJ ke 64.S; a"- Do you have any suggestions for improving landlord/tenant relations? l..aw,di /e*4-s rw, �.t be. rovc qiceS c..c .s ;644 alt( CM.leraut .(v c. AAA. o r 9-a.K; I-114 ? (bee a•10�) U (1 Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . 1 :f.:Amahm:/igaHawci4;;;Ft.ft...43ZPI-Aft-- 7 c. o Fir -c + �,•�.� las/z .G,r c c -for Z a l-e•re a. L006-.4,‘,„ ('C, tl w " a,r. 2: 8. s Cori, -ram&: J SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has' been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION ssl� ADDRESS .,. c„,/ ADDRESS TELEPHONE "L 7 - .30 HOURS S= 3 — S': c"'L P. J/1 PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES / ff �� 1 _ 7 Z' �. J 11 G v si r 4. PERSON COMPLETING THIS FORM Z; � 1/v �... What services or information do you provide to tenants and/or landlords? Do you provide? -information ✓ -education -referral -counseling I -intervention -advocacy ✓ -lobbying -organizing -education -legal representation1 _ • / -other(please specify) /`4 + / >/�'{{-/ 6tr�:.- /Ssc,'/`-.1-ck-- J �[ '.,// !" [ tt r er, ti C- 4-7.7 prc p r, 4 I l-I C�v e C t/) c v-e--te- .i 3 3/.S 14,Com, '''' �� 1`` fJ -r /fPr-cw .4-4,7t/"•-• C Y /kt., S✓1, ���v d�¢-e{I P.tiJ Who it exigible to receive se /ices from you? For example, do you serve students, seniors, people with low-income? /i ✓f 1 0,.7 G — `u' - -• ✓C L �L. jz c..w IVa A c. l".f[1� 1PI � j� f L - 1 P451,5 c)) �[� �lI, SS/S T4`�CL /nC-tJi, z� t r/4 i( 1.i C�-z. 11[5C ►"� rHtf 1 If written informational materials are available from your agency, how is it normally distributed? Could you please furnish y.' us with a copy of each for our guide? Could we be included in any updating process? , J/ lie_,si.-,, -4,,I)hfL .. 455 Lam 7 �r �.,�t� -'. / l r-r s 1 ¢ Fi �,., „ Zs <t HUI) t + r7.0 % ' ;✓1 1 L • I t,...,c, c -,.-ti C✓) s .12.,I u-l.o, rig-7 I Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. J security deposit Jinability to pay rent v eviction" notic -/housing code violations utilities vleases .problems with other tenants ~/harassment or threats v safety or security problems other (please specify) ,re V,.s4k" -fi ,-. .,r Are you experiencing an increase of any particular problem(s) ? 4 Pe—(..Y (. sru.� ,% chi. Are you successful in resolving problems or referring inquiries to the proper ageennccy? /' - • Are there particular agencies that you routinely refer tenants to? e ,.,..k Com,v ,c,, In your experience, are there problems that the local agencies are unable to resolve? i A r i h0 �tSrtic mss"r... i ' , r !') , —.1 1 Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? `Z�.v - C�. 1 S i1iZJL t.,. ��Gamtt Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? t t Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . � 1 SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION y4-40-e-,y, ADDRESS Sao 5 ,7?fa , �`�"; "))-1 zts-v TELEPHONE G a 7 - o;7,3_re, 7 HOURS r,.30/7 m. — 44:3a P PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMP TING THIS FORM What services or informatio pdo you provide to tenants and/or landlords? Do you provide? x-information k-education ,(-referral 'X-counseling )4-intervention X-advocacy -lobbying -organizing Yreducation -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish . s us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit ,/'inability to pay rent --ggviction notice ✓housing code violations utilities /leases problems with other tenants _harassment or threats ./safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? ya-) Are there particular agencies that you routinely refer tenants to? . 1 In your experience, are there problems that the local agencies are unable to resolve? r r Is there anything that you feel is missing in the area of landlord/tenant relations? I � Do you have any suggestions for improving landlord/tenant relations? • Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . PECEIVE0 K AUG --- 6 1991 Name of Agency: f c NS I o,.11,vi is,f Caw(ontact Person: inl a iii on___ Advocacy Questions 1. How do you define advocacy? __Lis. �1}_ '► o•, h M c,�� �a,.. a aQ,�r L e f r s�o v.vt-...f ',e%. 1.---4e..../a l.�t �er-,-.. is s t, Q. p" t C....2.i..... A c._c• w i 441.t 0 .fir 7.1 1 .1.4...(:..1 u w4. ar af_ .....10%. a-G±_g_ QV.- --k -L*.. o ¢- C.<<d....e uLL.. t-' 1e.4.,+:r /Q.4..LA".stia� 2. What are your roles as an advocate? Do you advocate FOR someone, and would this include speaking for someone or counseling them? Limits? I � 2 (....,...3-a(....,...3- o-s k.-.1 a et- �1 Uoc A �'vr ,-'—......2.._ 4. & :,-,-1-- LJ O A4 LA- CoV .N 4-A.-v.._ / aVL •S L C __±..2.-..y 40---140---1..40---1...kA J t£a.r._' -t..1 u td it 4^4. t 0 -h1-4..f --�lt�.".� a...¢ jo et o tit 42.•k f T i -6: (1 +n 12-el 6 ep. T- -t i&i trMt_-5 ' `-€J -2-0 J-1.-w'`.."1- " '—�"—t L�a �n.(. — O r t 1 ( A.1-i r «n ti .4 IL�h 1.1N L n 4 t r c..J K,..S'ra.4 e ce ti.., p IL,c_ '-a C., t act ' t i 4;•,... Ge c.a (12. Q c a:.� 1r Q.s /4,(U" 1'.1. /.SS� 'z . << :,.s.�.c.t "� Ino wl.,y c 5s GCL (a 0.0-E r0 Uc O L.�. a.J. Y r-- ---e+'f' . 3. What do y6u do in a s�ation were a client becomes overly dependent on you or asks for more than you can provide? ---a a.,( �I to.�. .11.".../ Lci 4c& Ci�� fi,w. ,�_�...,;,-(- w_10 ;e1 lit. . U s _E.J.G k- r e L-v- r� e:t 2. aa 1' .®t -—_ea r' G�s C� `es t1N w t �iC4.*l L di�v1 "" Q- tit�`'�. 4 44-Q ...1 ---2.- 4 4-1' a.7.. Ct�.0 -- -kIN\ JCIt -1�`.4 • '- h v W 0.-t.) . . 4. Do you make referrals to other agencies/advocates? Which? --A1w► 4s- ��(4..- z • • •os-F A--k-c ,., -1b Q G l tE 4�•/ad. S5-t..,;....s ;, _Ab b olt vs o<i a�'.J,L. l^l o M S — U Caw. _��1 i } Cys a,,,,(.4.�1), I )- Z'J EmAt.,, . . St�W ... 5,„AI (.-w.T' Gfi j ?Gra.•+� o4 �.i-y f e M w.Cu-.c-fes Dd.('v"Ft 5. Do you take referrals? From what agencies?/ J --__)(2__;,_ I cs—�,^j�Q ,- 0--,1) eel £�L�,1 ) 1+A� CS S 1'�oMES ) r•r �_1.=11A1�yi...a7 rk �1 W' 6. Who is the contact person for your agency? bape.N�r o►, uG.. , -k' .4,0;.4,0;1.:lou � : e,x "-C.v tC Cs 2. D!rt.c�� r .- ?GL.IJ ( ;L 4-T22--44 it 2n`=1" 12) -t.c•-k M-‘"`""1""'"1 a"1 _ _.,..C4.----10--0 I pmt u.a<< Re,,a-b. „7„,„.....5.--t,„ , — Jot, i., ?aI ,► .Au•lak My+u& " ? (o�7&43 _ to /30..(44.e-4-- 1-a 7. Who are your clients (i.e. children, elderly, battered women, etc.)? Do you have any eligibility requirements? n Low - u..o�,<-v Att. i L...�tir�,. �� S.0--L (c , - elf.e.(-t kj ki v - 5 mac.. . r ,� (.. coy,. S cr.." A- S w v c. Ls � �o, d r -e-E-4-1•••0-at-f. o ��F-s-- e-at 1( O I�Cir k Lc- Q �� Q92.r 7• 1��-...�'� e � • �; L_-( cam.<s o t�..c C.,4 a ac a4_ G ra-.Q f ) o 1 t. ... a y.L -.�,. w.e 8. What issue eldo you deal with? Are there any issues you are unable/unwilling to work with? A 1 n 7l�►� Lam- 1 / o v-dt I t [3 5.c.• �3 ( -o v ['cQ t lr t...�-Z-LL L.�f vJ I t • -i- L - (..r id.1 f 4-0 e 9. Is there a fee for your service? Who handles the cost for your service? P&y +001P17 r 4 P 1s$ t' 3,b o �a.� • • e-�.�,�-•,, s tAAv sr. LAO% . f . l .3*ZS: vc`7 -ee_ J÷4.9' c v e a '.._. t� p r•'40kL I.2�s 2 -o r /Go-4-. (gb 042 f Il o S 10. Do you use volunteers or staff? y �%)fi,‘ 11. What does your training program involve? Are you willing s`" `—' to share training materials? �y /� Tic. a ti h _12-1t r-i"� Yc�' i w►:e.. L -u-lek-(664 a.."G S. .0" e-- L C—/ ?►'o . •••••••r 14' r '17e-•••....i..4-..1 r 411�.a.± car d►w eSl. a,d, 69 C-L,T_—)-- _-a w4_ Q f o .� 12. How do you deal with confidentiality? 13. How do you deal with legal matters? Do you have a lawyer/legal advocate? 2 P-w oo- i . x r -e....14.. .-6,1A1—o4.-%, c<. iv-,.0 �- 6 v „- c w h I . 14. Do you advocate as the client wishes or in the best interests of him/her? e_A..i- Y e- v es� y.LI 1 l � So . 15. Do you run into "conflict of interest" issues with funders and how are they dealt with? !.,)sem �►s C,�__' �-�►'�- w 4-�..� v- 41 Ov- vo tVT cai ov L� fi 61. E tr - tee. 4d �� . Additional Comments: Jin 4..?-oV- 1A*.44 4-.\ .±43-41"-e-41/ 1 1..‘, °7r ' t " 1•o 11% reA9 r.0 7 Cr-A, ( ' (4..t G 0 3 ) , N t11"1. 6t. 9L T toy e_ka. 4.17 o -C f ek-( / �♦ \ \ SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs . A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords . This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION L /V H S R��os- `'0 ADDRESS (5--2. a . G v'Q'e..^ I F, TELEPHONE `'( SO HOURS ?.•0 - 0 / PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES t..o f M U- C(L r PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? —information ✓-education referral ✓-counseling L-intervention Vadvocacy -lobbying -organizing -legal representation ✓- r' _other(please specify) 4J LoL ) 4,y ) J `/vim J O 4-tc ex& — TGL 2"N Hf �...�I, Ia.fi Lt.s Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? Innes 1 w v-vw R- lit o c-. • ^�I.Y. 1 Q (-0L4 L - g OJ G V 4-� c t/ T o a�C. C��i.�»dl 1 b -J r'4P-V_4- C2-...AC I� •tea►- ,JQ C+z LyN... VU 1 s ` !t v- eye r g.0-0( L7 Co w.w.,2tf.2 If written informational materials are (available from your agency, how is it normally distributed? Could you please furnish r Nr I (2-0 "` 1 t Uncaj. 5+4 . 0 c� W/ 6_3 �c �1 y S 'e- - v n us with a copy of each for our guide? Could we be included in any updating process? (\) Q 1 Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. ✓security deposit _inability to pay rent ~/eviction notice/;rs.sfry 1 -.r ✓housing code violations utilities (✓Ieasej7 _problems with other tenants harassment or threats _safety or security problems _o er (please specify)p 'r'v�.r C. �o ( 100 La.- -±t, 100 Are you experiencing an increase of any particular problem(s) ? K.2 to Q r O awe a�J /. ' 0 S e u q 1 1sD l)..1-CL �.at.AS (K J �J Are you successful in resolving problems or referring inquiries to the proper agency? Mos f` 0. 1 1n � �/Qs / o-� !o J Cie` 0 v" c•nn cX L5 S J ��InS Ci`^r"�t^ , c G�JL cp c� �n 0 lo it-, (2- c,e.f Are there particular agencies that you routinely refer tenants to? D55. c ss, l t_ J OCA oh is.7., 6.z� � bbort Ass c< s C 15 �uLLZ2 "`y> c� �y Deg. fi ,-t. r S �2 tom, �ti, c t4-�;,.,s C'�. u ..+L7 Di In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? /� v--•14-k02 V 0 c� �-�Gl C 0 trd O V` v ex Do you have any suggestions for improving landlord/tenant relations? I 1p,u, cw �oow ck L ��Q �, \ r Ass o- Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . -ty . c_.)6 S r2) `---677 7' 0 f- LA-st Ze-," t.") Cl• Lids. t. u v- Hy_e. 1-\\ ;. f e7 ( 7, SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION City of Ithaca Building Department ADDRESS 108 E. Green Street, Ithaca TELEPHONE 274-6508 HOURS 8:00 A.M. - 5:00 P.M. PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES Building Commissioner PERSON COMPLETING THIS FORM Rick Eckstrom, Acting Building Commissioner I What services or information do you provide to tenants and/or landlords? Do you provide? yes -information yes -education yes -referral yes -counseling yes -intervention yes -advocacy yes -lobbying no -organizing no -education no -legal representation yes -other(please specify) Help insure the provision of safe and secure housing 2 Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? All City residents. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish State and national codes - material available for reference. Municipal code chapters - distribute for a fee (attached) Handout pamphlets and code excerpts (attached) us with a copy of each for our guide? Could we be included in any updating process? We will try. A, Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. Osecurity deposit _inability to pay rent eviction notice xhousing code violations utilities leases xproblems with other tenants xharassment or threats xsafety or security problems xother (please specify) tenant/landlord rights Are you experiencing an increase of any particular problem(s) ? `(, Are you successful in resolving problems or referring inquiries to the proper agency? Often. '7 Are there particular agencies that you routinely refer tenants to? Neighborhood Legal Services Community Dispute Resolution Center Cornell Off-Campus Housing Cornell Legal Aid In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Ithaca Fire Department Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION ,f1, c,ace, y. ) 14 Og C o^cer. ADDRESS 1± I1 V /4Pas-a TELEPHONE a..y f,sc / HOURS 83. c-134 `' PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES rfot�v\ � +'ns�h c Lc; ►� Jl2lS. ti PERSON COMPLETING THIS FORM 7Y,�t ,,— What services or information do you provide to tenants and/or landlords? Do you provide? -information K -education X -referral Ar -counseling -intervention P -advocacy A -lobbying K -organizing -education X -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish (n- de-t, n u) ( yp.-n , c Sr-C c c n^�(-fFciY 4-111.-1 �1 ( vim.\ I 1 r11e�"` �y�v11'1 us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _✓security deposit _inability to pay rent eviction notice housing code violations ✓utilities eases) _problems with other tenants harassment or threats r,,---N`_ ,, -^� " safety or security proble =_other (please specify) .�enIT ' r0S(0..„s w/ / .-.4 /ar G ../ . - ._ .,. ' - -meq P.÷.5' 5 Are you experiencing an increase of any particular problem(s) ? � � / , • Are you successful in resolving problems or referring inquiries to the proper agency? //, J3 /'Y�F eke rE2 (Ch.-N.Z. m."1 /OA,t.N'Cr•- + 'e- ' •r---4, ,t,,_ a_A -f-t, r //�j-'I I-e- /Yo_Oa7 co-15 d/ /. .. 4 r -,s.,',A (I. 41 a � r . -- 1.-Ni (f 4^ -✓r PN 'f !"V_. c re-+1 G'e S PICC, f" 41 S°6 51 •A C_Q . Are there particular agencies that you routinely refer tenants AS to? Co►-...n. (1 I �44 e'` /+ No, In your experience, are there problems that the local agencies ql are unable to resolve? ,F,> a 1.7c c,z.,--i e s ( '"o ( mss 9.t. ac k w 4.a,e-- 0 ,r G 46.- S/Icr,- ^ ere '( ..--. ,s@ w r',7 c'SI'F N,T a-,,S/, 1 a(; c( % c I'“e. 110.-)8 , 7 s { p Is there anything that you feel is missing in the area of landlord/tenant relations? //� 1/ Ge-e,TYrr, C-42-qr. I - 5 JS-c o f 7C--r'YNQ C. e;(2.", acs / r Do you have any suggestions for improving landlord/tenant relations? �r 7 4^+-e r- 5 -p p LAI °� 1/4_0 GS? c3t ( -7):, 191/4- (e4<42 „,, ( /—cry&'f3 C.. (cZhCe CO rc� < e .Spe C. 4 (i, ne.a..C2Qc2 Are /there any other agencies or individuals in addition to those in the cover letter that we should also contact? _l. Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall �. Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION H.O .S.T. (Housing Options for Seniors Today) ADDRESS 609 W. Clinton Street , Suite 109 TELEPHONE 272-5484 HOURS 9 a.m. to 4 p .m. PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES Mary Lou Tenney, Program Manager PERSON COMPLETING THIS FORM Mary Lou Tenney What services or information do you provide to tenants and/or landlords? Referrals/education/c&unseling Do you provide? -information yes -education yes -referral yes -counseling yes -intervention no -advocacy no -lobbying no -organizing no -education -legal representation no -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? Seniors - over 60 years of age - no income level specified Persons 21 and over may apply to be Home Seekers in the Homesharing part of our program. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Enclosing a brochure for H.O.S.T. - other workbooks and leaflets are too heavy to mail . I f you are interested you may stop in and get copies . Distributed when persons come to office or during meetings or displays . Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice Do not deal with problems of _housing code violati©nsc - ! #this nature . _utilities leases _problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? NA Are you successful in resolving problems or referring inquiries to the proper agency? NA Are there particular agencies that you routinely refer tenants to•We and D .S .S. refer, clients - We also refer folks to Section 8 office . In your experience, are there problems that the local agencies are unable to resolve? no r Is there anything that you feel is missing in the area of landlord/tenant relations? Not familiar enough to say. We refer to Cooperative Extension Helpline - we are a part of that agency as well . Do you have any suggestions for improving landlord/tenant relations? no Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? no Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION uL ,YY7C-'in- Lc!o )fixiius44..) . lai ADDRESS I00 SSS-P13C_tC� < ` TELEPHONE G:2 _ 3,y HOURS YY\- C '.`��C�C' �f`S fl )L Ctif PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES 0;;i11_ /pc Cu- Y' PERSON COMPLETING THIS FORM ` y'�-k` .�'1� ` IOC`i tar Lt,fe.0 ( What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish S-�lt6k- C-C-n -ThiCk-ri\O MCWAMIS CLyNC,I LUCk Ii. 1 us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice _housing code violations utilities leases _problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? 1 t-ef Are there particular agencies that you routinely refer tenants to? NC' In your experience, are there problems that the local agencies are unable to resolve? fU U Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? E �c� n t �� C nbt (AJC4 LAOS -f- no aPi is +vn . i n ac's G? e Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? N0 Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . r' s June 7 , 1991 Dear Provider, This summer the Ithaca Rental Housing Commission is conducting a survey of the types of housing related assistance offered by the various human service providers in Ithaca and Tompkins County. One of our goals is to compile a guidebook that can be utilized by area tenants and landlords in locating assistance for rental housing related problems. Another goal is to come up with a proposal, if necessary, based upon the recommendations of the providers, for improving the tenant/landlord related services that are available to the rental community. The enclosed survey was drawn up by myself, Joan Bailey. I am a graduate student in the City and Regional Planning Department at Cornell and I am doing a summer internship with the Ithaca Rental Housing Commission. I will be following up the mailing of these surveys with phone calls in approximately a week and a half ' s time. Please try to have your survey completed by then. I realize that the time allocated is short, however, it is necessary to have them returned promptly, in order to sucessfully complete the project this summer. On the back of this letter you will find a list of the providers who are receiving this mailing. Please let us know if there is anyone else who also may be able to assist us. Thank you for your cooperation. I look forward to working with you. Sierely, II oan Bailey /14411401i€11'* is 44344#1V Vted,a, 68 6Jdi•coti �/ i r List of organizations receiving survey: Community Dispute Resolution Center Cornell Off-Campus Housing Cornell Cooperative Extension Ithaca Rental Housing Commission Ithaca City Mayors Office Ithaca Neighborhood Housing Services Ithaca City Court Ithaca City Attorney Neighborhood Legal Services Red Cross Dept of Social Services - Tompkins County Assemblyman Marty Luster Better Business Bureau Better Housing for Tompkins County Cornell Legal Aid Credit Counseling Service Displaced Homemkers Economic Opportunity Corp Friendship Center Housing Options for Seniors Today Ithaca Housing Authority Ithaca City Clerk's Office Ithaca City Building Dept New York Telephone New York Secretary of State New York State Tenant and Neighborhood Coalition (Syracuse chapter) New York Attorney General 's Office NYSEG Senator James Seward Suicide Prevention Crises Center Tompkins County Affordable Housing Advisory Board Tompkins County DSS Emergency Housing Tompkins County Human Rights Commission Tompkins County Health Dept Tompkins County Information and Referral Service Tompkins County Chamber of Commerce Teenage Pregnancy and Parenting Program Womens Community Building SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION ADDRESS TELEPHONE HOURS PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent eviction notice _housing code violations _utilities leases _problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . Rental Housing Commission City Hall 108 E. Green Street Ithaca, NY 14850 The City of Ithaca is attempting to respond to the needs of its citizens by creating more affordable rental housing units. To make these efforts more effective, the Rental Housing Commission is soliciting the advice of planning departments of comparable cities throughout the nation. The presence of a large university and your city's population size have rendered your city one of the few to which Ithaca can draw an approximate comparison. The primary area of our inquiry is zoning regulation. The commission will be investigating how zoning effects the creation of future units. Also studied will be the effects of regulation on the conversion of large single-family units into multiple-unit buildings. The uses of incentive zones, density bonuses, and floating zones, are also being considered. Enclosed is a short survey regarding the attempts your city has made to create more affordable housing units. This survey is in no way comprehensive, and your additional comments will be greatly appreciated. A check-off box has been included if your city would like a copy of the survey summary for all cities of comparable rental housing markets. If you are unable to complete and return the survey by July 10, a representative from the Rental Housing Commission will attempt a follow-up by phone. Thank you for your time and energy. Colin Forth Office of the Mayor Affordable Housing Survey City of Ithaca Rental Housing Commission 108 Green Street Ithaca NY,14850 Section I: general issues What do you feel is the paramount regulatory impediment to the creation of affordable housing in your city: _ _ _ To what degree has the presence of a large population of college students inflated rental housing prices: ❑ extreme ❑ strong ❑ marginal ❑ weak ❑ none Approximately what percentage of your housing units are renter occupied: What percentage is occupied by college students: _ What percentage is occupied by individuals or families below the poverty line: _ Have you enacted a policy that seeks to disperse or concentrate the area in which college students predominantly rent: yes/no which _ What was the primary goal of this policy: What was the policy: How effective were these efforts: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: What efforts has your city made to create more rental housing for students: How effective were these efforts: Li very umoderately u marginally u ineffective Why: Did the creation of student housing create positive repercussions in the rental housing market of your city in general: yes/no Please explain these effects: How strong were these effects: LI extreme u strong u marginal u weak How has the University been helpful in this regard (if at all): Have any efforts been made to tie profits from profitable housing projects to affordable housing projects (i.e. linkage fees): yes/no How: Were these efforts successful: yes/no Why: Section II: specific policies Has your city attempted to use some form of incentive zoning to promote the construction of more affordable housing: yes/no What type of incentive: How effective were these efforts: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city modified zoning regulations to allow more single family dwellings to be converted to multiple-residences or to have accessory apartment units: yes/no What modifications: How effective were these modifications: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city altered its regulatory review process to ease the creation of affordable housing projects: yes/no What were the alterations: How effective were these alterations: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city modified its regulatory review process in order to ease the conversion of single-family homes to multiple dwelling apartments: yes/no What were the modifications: How effective were these efforts: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city attempted to create "floating zones" which allow a pre-determined number of proposals to enjoy stated use variances in neighborhoods where affordable housing is desired: yes/no What was the policy: How effective were these efforts: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city created "performance standard" zoning in an effort to be more direct in what will be required of developers: yes/no What types of standards have been employed: How effective have these standards proven: ❑ very ❑moderately ❑ marginally ❑ ineffective Why: Has your city implemented or created policies regarding the creation of affordable housing that are not contained in this survey? Please discuss the nature and goals of these policies, their level of effectiveness, and why they where or were not constructive. Please include any policies that you feel were counterproductive or ineffective. Would your city like a copy of the summary of this survey: yes/no 0 r SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. / , , '" ORGANIZATION (Li-7 ( tE11 ADDRESS % , ,�`Vi ,:a r /yt J TELEPHONE / _ 4 j''•',3 HOURS y. Jo _ `7" d - *-c7--)- i'''''''''(-1-7 PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM � ti - ,S J L What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral -counseling -intervention -advocacy -lobbying -organizing -education . -legal representation /..-; 66,LA 1 7- - ,-other(p ease specify) ( ti / ho i eligible to receive se vices f you? For example, do 671-97 ? (/ you serve students, seniors, people with low-income? .1 c,,, e rte. ,�yi _..-4.-(.__, -\,a.- -~-k-'-7- �-�Gz. (4-1-"<-.- 7" e X-6'=� `-- L / , e_-e---t-A. ( --/ //6-r---k-' >4,1---4) 2,-u--#--V- "---aL-7- (--‘----t- ' I • , .,&) 2i-.6...A.-> ,U If written informational materials are available from your agency, how is it normally distributed? Could you please furnish 6 us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. _security deposit _inability to pay rent _eviction notice _housing code violations _utilities leases _problems with other tenants _harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords . This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION City Attorney's Office ADDRESS City Hall, 108 E. Green St. , Ithaca, NY, 14850 TELEPHONE 607-274-6504 HOURS 8:30 - 4:30 PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES None PERSON COMPLETING THIS FORM Charles Guttman, City Attorney What services or information do you provide to tenants and/or landlords? None. The City Attorney's Office represents the City of Ithaca as an Do you provide? entity. We do not represent individual tenants and/or landlords. As -information such, we do not provide information, education, counseling, inter- -education vention or representation to individuals. Most especially we do not -referral provide any advocacy or lobbying for any particular position. Our -counseling office does frequently receive phone calls and questions from indi- -interventioffidual landlords and/or tenants. We are not permitted to respond -advocacy to those questions but instead suggest that they consult a private -lobbying attorney or another agency such as Neighborhood Legal Services, -organizing Cornell Legal Aid or the Off Campus Housing Office at Cornell to get -education further advice. -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? We provide services to the City of Ithaca government--not to individual citizens of the City. If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? n/a Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. security deposit inability to pay rent n/a eviction notice housing code violations utilities leases problems with other tenants harassment or threats safety or security problems other (please specify) Are you experiencing an increase of any particular problem(s) ? n/a Are you successful in resolving problems or referring inquiries to the proper agency? n/a Are there particular agencies that you routinely refer tenants to? Private attorneys, Neighborhood Legal Services, Cornell Legal Aid, Cornell Off Campus Housing Office. There are situations where tenants would also be advised to pursue a matter in Small Claims Court. In your experience, are there problems that the local agencies are unable to resolve? From my personal experience as a private attorney and having been the legal advisor to the Cornell Off Carpus Housing Office for approximately ten years, I am aware that there are problems that local agencies are unable to resolve. These include interpersonal relationships between co-tenants, problems resulting from one co-tenant failing to pay their share of the rent, invasions of tenants' privacy by landlords, inability to pay the required rent (pver) due to such causes as financial inability, need to break lease and move out, etc. There are many other larger-scale problems such as inequality of bargaining position when leases are signed, etc. that local agencies are unable to resolve. Is there anything that you feel is missing in the area of landlord/tenant relations? There should be more educational material provided to tenants both in terms of written material and advisors. Do you have any suggestions for improving landlord/tenant relations? Additional educational information to both landlords and tenants would be wry helpful so that both parties understand their legal rights and responsibilities. An expanded mediation service above what is presently provided by Community Dispute Resolution Center would also be very helpful. Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Cover letter not provided. Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . v SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION Chemung Co. Neighborhood Legal Services., Inc. (Ithaca office) 215 N. Cayuga Street, Ithaca, New York 14850 ADDRESS TELEPHONE 607-273-3666 HOURS 8:30-12:30, 1:30-4:30 (M-Fri) PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES - all attorneys on staff PERSON COMPLETING THIS FORM Myra Malkin What services or information do you provide to tenants and/or landlords? Do you provide? nformation -education eferral ✓counseling 7jntervention -advocacy -lobbying -organizing 5ducation -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? low-income clients (not over 125% of poverty level for relevant household size) If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Several booklets on tenants' rights and small claims court procedure are offered to clients and occasionally, on request, furnished to others. (The Rental Housing Commission has copies of tenants' rights booklets; I enclose a copy of the Small Claims material -- this was prepared several years ago by the Cornell Legal Aid Clinic; it speaks of City Court in Ithaca but is relevant to other courts (out of date re amount9) Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. / -curit de.osit t✓ ina•ility to pay ren evi�on notice_) n housig-00-6-6-71olatio_ai) _utilities ./leases .. problems with other tenants /harassment or threats _safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? more calls than in the past about evictions or threatened evictions; somewhat more calls about non-return of security deposits and about poor housing conditions Are you successful in resolving problems or referring inquiries to the proper agency? Frequently, not always. The definition of "success" varies with circumstances - it may mean preventing an eviction; getting more time for the tenant so that she can move in an orderly fashion; getting the tenant into a shelter; putting th tenant in touchwith a code enforcement or human rights agency. Associated successes may involve helping the tenant apply for or get rent subsidies, helping tenant to maximize income, etc. On the other hand, a tenant's income may be so low that she cannot afford to remain in her current housing, bureaucratic delays may mean no immediate relief, etc. Are there particular agencies thatou routinely refer tenants to? -- shelters --USS --Ithaca Housing Authority & EOC -- Atty. General --CDRC --code enforcement officials -- police/sheriff i --Task. Force for Battered Women -- Human Rights Commission --food pantries, Loaves & Fishes, etc. -- debt counselling at Family & Children's Service In your experience, are there problems that the local agencies are unable to resolve? 1) If client's current housing is not affordable, DSS will not help withback rent -- client will be evicted and may have to spend time in shelter, or doubled up with relatives 2) borderline situations - client just overincome for various programs, but really not able to afford housing, legal assistance, etc. 3) officials refuse to take action * More information would be helpful, or more knowledge about where to go for information. However, it is hard to make accurate generalizations about legal matters -- the particular facts of a situation, not always revealed in a short telephone call, may make a generally accurate answer inaccurate. Is there anything that you feel is missing in the area of landlord/tenant relations?* 1) tenants and landlords ignorant of, or misinformed about, law 2) failure to put things in writing 3) failure to use (or unwillingness to use) dispute resolution mechanisms 4) failure to take landlord/tenant obligations seriously 5) code requirements not clear, not well-enough publicized; not much seems to happen (or not soon) when there are violations Do you have any suggestions for improving landlord/tenant relations? 1) Possibly, changes in local law that would encourage landlords and tenants to put things in writing, use dispute resolution, etc. A requirement, perhaps, for form leases that would have to omit clauses forbidden by law and that would have to include certain information about the rights of both parties? 2) Clarification and wider dissemination of code enforcement requirements; more and swifter penalties for violations? 3) more tenant education, about rights and obligations, including housekeeping? 4) tenants' organizations? public meetings? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . r, S. r' SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords . This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer.. '/,' `�I( O + /� I C.� 11 l G K 6__,(`, �-.; F q --4_4 C"'\k r 'r��r 4I Q-.J�/' ORGANIZATION , r 1 �, r ADDRESS (i, 0 9 , C, ti' "Ur, J ..A.. ',,r, r r, . \) t \ )L\ ` �� TELEPHONE 2_ -7 -7 3 - ) O Sb HOURS CA {__\ '. 3 0 tk 0 r\ ! PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES PERSON COMPLETING THIS FORM K& KG,a r What services or information do you provide to tenants and/or landlords? Do you provide? -information -education -referral ✓ -counseling/7 -intervention -advocacy -lobbying -organizing / -education -legal representation , -other(please specify) ") kt ),, or- q-D (1/ t .._:/ s Z Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? r-f: vY` ' of oma ,..*--,--) r1-ee -so c-efi j e ,-\--\') 4,,, \ lir'E , If written informational materials are available from your agency, how is it normally distributed? Could you please furnish ..- - us us with a copy of each for our guide? Could we be included in any updating process? •. We- (1,0 ,,,,, ,cD4 i Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle • he two or three most pertinent problems. Asecurity deposit - 'i "t .Q- -a_y ----KgrIC) eviction notice ousing code violations 'Unties leases problems with other tenants _harassment or threats _safety or security probls•---- [' �- _other (please specify) Ccx c L (>4 ( A ` ,1„� ;u qr-�- �c -P r dt c--b\--e___ _� . .._..,...._.m --,______1 S S ct +Z=r, S_ Are you experiencing an increase of any particular pro Zem(s) ? - (00-\„,,, y c_1.),(- .c_. r_ , �'' ,,„, ,ek..._,01-4 A Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? , 00 440 C-h 0 v"1 In your experience, are there problems that the local agencies are unable to resolve? jo w -, • Is there anything that you feel is missing in the area of landlord/tenant relations? a c c>i,, - e_\ e_r\-\-- Sit- -e Do you have any suggestions for improving landlord/tenant relations? E 01,}_.eo.j-e 1 a-„:1 t o!- j v u -1-- ,- (al ..° ,,_) 0 `'c---1_ _,e Sy S '��` eek- -\---v-e--,-- K.-- '}1^e--�F- -1-1--e Sr- '�"L..-‘et---: 's L �-A �(� f bk, f s k t (JO (03- � C1-,-6 ‘ c��S a 63o' \ 2.�C�5 � r-c'Y Cy-6-4”c is, T r - K-0 \ ro-y-r-, y 1_._e_ y c. j/..y.,..,0 u.) - V1,--- A 0(-)Y.. t-C-Qm---J t'e"--r e'6-13 6-1-'-' -- Al 1 r sit )CS ' `1- C , - � r Are there army other agencies or individuals in addition to those in the cover letter that we should also contact? YU ' Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . f SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. h' / / ORGANIZATION f e ;5k v -e. S` / 41 e�k ADDRESS gOr, /‘r TELEPHONE 299----,5F HOURS l C ( 4 ) PRINCIPAL CONTACT PERSONFOR HOUSING ISSUES S� S;/ PAN / ` -02)74a ill'ellfre/ PERSON COMPLETING THIS FORM What services or information do you provide (o tenants a) d/or landlords? Do you provide? -information (7--- -education -referrall/ --- -counseling -intervention -advocacy ti- -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? fitly gl)niGti _ i iA0 ) 6Cl4 o)- 4e,e, auraz app-- b9 , Iftten informationa - er . are available from your agl�y-how is anarmai3y- dis-tr'buted? Could you please furnish De 01/ TheikK, J')PaS1 7),, , 22 T ' us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that enants r landlords normally bring to your attention? Please c e ose that apply and circlehe two or three most pertinent problems. '' security de tenability to pay ren housing code violations _utilities leases problems with other tenants arassment or threats �fety or ssecurity probl� }�' =]1 PF�CP s ecify� Are you experiencing an increase of any particular problem(s) ? )--),59171-3 f)0 �- 61,/'`' ` &r c 1e /k9m-c isekrz( 5/--47Y-e (D55 Are you successful in resolving 6,,d,-;-,AProblems='r referring in uiri s to the proper agency? L. y2,/ la (5m 1., //4 1/77A7L h2 Are there particular agencies that you routinely refer tenants to? rvL -5e60--pk. 1= #-19- In your experience, are there problems that the local agencies are unable to resolve? O0t/tIV117) ii/q0k )1 Is there anything that you feel is missing in the area of landlord/tenant relations? Ototioirf-xi ; rtx4i61-4 - 5kewW � O k/7// fnva t �#rt' "n Do you have any suggestions for improving landlord/tenant relations? [knee_ )),D 145j1A) k,� - r 41 -41161/11_\ /le Are there any other agencies or individuals in addiction to t ose in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION 771 -C /4 CTK C o L 7-- ADDRESS ADDRESS l C b &)T E TELEPHONE ‘,27 3 � 3 HOURS :00 PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES r�ee- 0 (4 3e.-0Z ( t` C L /2c PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? -information ✓ -education -referral -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) C O 2 7 Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? LL P k C o Lcn KIN-y Gc i.*A N � � ,\ -) co- T cL i -may P I10 6s- gAit L4-- L�,(11C If written informational materials are available from your 7o ) 66, agency, how is it normally distributed? Could you please furnish U t Y? q S Y�QQ �_` �, I us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. (security deposit inability to pay rent . Viction notice ,Ghousing code violations utilities ✓Teases (--problems with other tenants c.,-harassment or threats (.safety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? /99/ 3 3;,4 .c)//i7d5199t4-it 59 ,�o /4(4,44e z /7". Are you successful in resolving problems or referring inquiries to the proper agency? (alpt_e) .Gd Are there particular agencies that you routinely refer tenants to? In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . List of organizations receiving survey: Community Dispute Resolution Center Cornell Off-Campus Housing CprQell Cooperative Extension Ithaca Rental Housing Commission Ithaca City Mayors Office Ithaca Neighborhood Housing Services Ithaca City Court Ithaca City Attorney Neighborhood Legal Services Red Cross Dept of Social Services - Tompkins County Assemblyman Marty Luster Better Business Bureau Better Housing for Tompkins County Cornell Legal Aid Credit Counseling Service Displaced Homemkers Economic Opportunity Corp Friendship Center Housing Options for Seniors Today Ithaca Housing Authority Ithaca City Clerk's Office Ithaca City Building Dept New York Telephone New York Secretary of State New York State Tenant and Neighborhood Coalition (Syracuse chapter) New York Attorney General 's Office NYSEG Senator James Seward Suicide Prevention Crises Center Tompkins County Affordable Housing Advisory Board Tompkins County DSS Emergency Housing Tompkins County Human Rights Commission Tompkins County Health Dept Tompkins County Information and Referral Service Tompkins County Chamber of Commerce Teenage Pregnancy and Parenting Program Womens Community Building June 7, 1991 Dear Provider, This summer the Ithaca Rental Housing Commission is conducting a survey of the types of housing related assistance offered by the various human service providers in Ithaca and Tompkins County. One of our goals is to compile a guidebook that can be utilized by area tenants and landlords in locating assistance for rental housing related problems. Another goal is to come up with a proposal, if necessary, based upon the recommendations of the providers, for improving the tenant/landlord related ,services that are available to the rental community. The enclosed survey was drawn up by myself, Joan Bailey. I am a graduate student in the City and Regional Planning Department at Cornell and I am doing a summer internship with the Ithaca Rental Housing Commission. I will be following up the mailing of these surveys with phone calls in approximately a week and a half's time. Please try to have your survey completed by then. I realize that the time allocated is short, however, it is necessary to have them returned promptly, in order to sucessfully complete the project this summer. On the back of this letter you will find a list of the providers who are receiving this mailing. Please let us know if there is anyone else who also may be able to assist us. Thank you for your cooperation. I look forward to working with you. Sierely, )1Zzsl, an Bailey SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION CZMMUnicri !)►SP` -T QES- -LIT/ Ems-1 CEM) ADDRESS l; y 7 A S 27/9114e.41- #\.1 TELEPHONE 0273_15r7 73'935"7 HOURS y-s PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES // PERSON COMPLETING THIS FORM r.c. qJ V FC _ ( V' C. (,L I fh e ,Y\ What services or information do you -provide to tenants and/or landlords? ; f Do you provide? — -- ,jt,Lt', it -information e ert rc I(r ; fry -education �� ) -referral e 5 ' ` - fifiT.A.-Trs4 — 4'-3 -counseling o�� Ott, t*.:: ^ * eelc<<-- �ri -, � %)1 ,ism -intervention UEsf -advocacy 1.,,h) /Th.;�r-e ,,�,�,i� -lobbying /NI -organizing we, c5Y.c; -legal representation N -other(please specify) f`nec,tri t E ccrc Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how is it normally distributed? Could you please furnish rye ' -(c_c � `rte � ` r C "re. .[r'0.s c. t 4�.. r -.r-,.._. (D,c-,-,..7--- .f....„,:d ,!... ‘..,, 1 , -, pr-,--- -- ,. -r.) ...---rc.._ ,.....)4, c ::,-,,--.2.-r,-c,i2---1-1.•-• c-.7.-- 1 / iv ri s w-l-e_--r_._. c__ 0- us with a copy of each for our guide? Could we be included in any updating process? yes Are there particular problems that tenants or landlords ,(rormall bring to your attention? Please check those that apply circle ttwo or three most pertinent problems. XEOurity deposit Pe jeec bility to pay rent iction notice �� housing code violations SILK :'���'� ilities (Gt--rpt. ,c` .jj ases oblems with other tenants iL./)rassment or threats (occc-cc-.` ' vafety or security problems _other (please specify) Are you experiencing an increase of any particular problem(s) ? ) -el - Are you successful in resolving problems or referring inquiries to the proper agency? -, % Stir-12-4-4) 0,._::.)-e..-y) Are there particular agencies that you routinely refer tenants to? He ;1i. � �` ( 4re Jr.T c e f C ` ,e, A „,(4.c�c-� a E ti v . c. 1 r.✓ _ ,t-t.1 iLLc 41',r z/ ir,�t_,4c ..r5- j"' --rre•—(' ik. t- tc' --ice___(_, ] i ! r - +'�t - ,fit' �L<4—t yi ��j,._ / 1,.,[��Y'-�"*-j r� "`\, Oil i 7 C A , In your e Iperiende, are there problems that the local agencies are unable to resolve? 4 Cfji--4../ t- -s4 1--L I • +---i Oeckt... v C 0-4A; - J o HE I L) ,r J., •tc., s t (- 4 1 / - C' C 0; Is there anything that you feel is missing in the area of landlord/tenant relations? be_Nom" � ,,� 1 ►, �� - 4 7- 3r 4" -c (60 el-) Do you have any suggestions for improving landlord/tenant relations? tyt-e..a 1aC .}ihdd f Cr1 1•t. �Z�.-� ""-� CL f .1 ,. -. c A r Y, O <,Q Pac f7s"'"4 � Y,... / c)( t C.) 4 t>-I c ( f J-c r Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? / sccfck • Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . -.. ,,, • ' t /--",,i 0-':)4--i r, ,t,,-.•.. k.„-,_ -;r.,c-Qk'- / -Z 1 --(^ --m.-r---- --L2 le l'is)'•(----'_) / - ----, . , / ii ,, / ------ , i411...../...... ..... ,,,,...-1_ , / laf,i-C4—A--1 — IC'--e'---1---71‘-- c-----L i 11'---- -.;•-•:--/- ,c_.:1/4_,-1,-VA-i-i--(-. Ar.,,_1-....k ' - t..• —/---r.._7----- ,) .....:1 i ? , -/i. 7 -e L- "- - 7)-, 'ti-- , -\ ,,,r•-rri---4-4.--r--1. : f..-' 1---);".-)",......... ') / j.,L 4 ,... f-e,...--,7 :.,...-_-,.. ...-;.--e_k.,... .„...._4: c.IL 4 .rs, d..7,- - 4/----"' 1 2 - •-•-- .iU;-\;,1.."""r"-----., ,.f."..111‘",,,,..4,/.,/ 2..L.: 3 /,' _z / - as....- Ci.-zi j.',.- I,E'"- __4'.2-e.!c '---re, , N ....... ..."(- ._ . ,_ _ t„." ___.., -e _,--4 - el 4'- 1 ,--- . _./ ,..,-.421-•"_/ ----'47r:N.C... . ----1— .....„..........4 -.. DZ1 1-1 1 1-14.'-r\-; C'' ' „(4:if n‘''' 4.-'1'-'-• (2,7,,,,_------,_A --7) i&:--- 1,--N(,:i---r; . *''‘,,f ..k.;ic,f,le,,,-__,/-i 4.4..../1 i'vn , I I'-.( 1.--, C-–I - i 1 SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs. A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. \ ORGANIZATION Q.ov-NcA ADDRESS ‘,=,\ \. .o\N 1 ��1�.` ��no,,GO� �y ‘‘Arc TELEPHONE HOURS x'.30 - �.Oo `rn (\ \-ce,%c--) \ s _ - \k • PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES `��'\�\ % ,\C tJA Or moo."r c)., \�\N PERSON COMPLETING THIS FORM What services or information do you provide to tenants and/or landlords? Do you provide? information \)\0, ,) CO'k 'l`k*Ns \\ *.\�� ,�' ��O'(1) eTizca��o \7referral. -counseling -intervention -advocacy -lobbying -organizing -education -legal representation -other(please specify) Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? If written informational materials are available from your agency, how ' s it normally distributed? Could you please furnish �_� � �� NYS .SU ax‘' \\*..\1\ - CtrAs-14.:N4 S4sjozsj:& us with a copy of each for our guide? Could we be included in any updating process? sZriN Q ti�r �a� t► & \,,..kJN Are hereric� ems thate�s or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. ( )Csecurity deposit -_inability to pay rent _eviction notice _housing code violations utilities ;leases problems with other tenants harassment or threats sa ety or security probems other (pleasespecify) ....�,. . \ %; . .. - y .\ ` .` ' Are you experiencing an increase of any particular problem(s) ? Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? 'RNALaZA:il.,*) In your experience, are there problems that the local agencies are unable to resolve? Is there anything that you feel is missing in the area of landlord/tenant relations? Do you have any suggestions for improving landlord/tenant relations? Nc\1 \‘`Ik\N \\\t\A14, • Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 . I j 7-C SURVEY FOR RENTAL HOUSING ASSISTANCE PROVIDERS This survey has been drawn up at the request of the Ithaca Rental Housing Commission to assess the need for a central clearinghouse to assist the rental community in Ithaca with their housing problems and needs . A number of agencies in Ithaca and Tompkins County often field questions or problems from area tenants and landlords. This survey has been designed to ascertain, as much as possible, the kinds of assistance the various agencies provide, the problems that they typically encounter and the advice or solutions that they can offer. ORGANIZATION �G�'�ff�.n5f/1/'r C 'Y' -7257/7k?-71 ADDRESS 1 k/1 � `! S/� / , C/ /1/" y I 175W TELEPHONE 6'407 - 73 - /-7/4f/7 HOURS k Vr 7; d400. -- 3 ,UO /i"!. 5/5 740.7 4/00‘-v PRINCIPAL CONTACT PERSON FOR HOUSING ISSUES x/2-`1 iP co ,9/X96z-7- PERSON COMPLE ING THIS FORM ,---7:1/75cp What services or information do you provide to tenants and/or landlords? Do you provide? -' 'information G--=education deferral counseling -intervention advocacy -lobbying -organizing -legal representation -other( lease specify) /1/6/971/4/./11"6--__.; Wei/77, 5l'r Gs � iGI G�Cr`��/U ( , Gri - f2 . (SC-)K.L'/c-t- Who is eligible to receive services from you? For example, do you serve students, seniors, people with low-income? /7/1/yo4vC If written informational materials are available from your agency, how is it normally distributed? Could you please furnish us with a copy of each for our guide? Could we be included in any updating process? Are there particular problems that tenants or landlords normally bring to your attention? Please check those that apply and circle the two or three most pertinent problems. -ecurity deposit 1—inability to pay rent eviction notice %using code violations _✓utilities ‘,keases 'oblems with other tenants harassment or threats _safety or security problems /Other (please specify) j� GCili% � � . el5/A(G— Are you experiencing an increase of any particular problem(s) ? /Z)/4-5 / ct- a) ;ZL/` - c ece - /bo 55/-5k/(L Are you successful in resolving problems or referring inquiries to the proper agency? Are there particular agencies that you routinely refer tenants to? C Xo,5s �7/2L'G /s-1165.72.) C� 776/ 2 2- ,3X�- In your experience, are there problems that the local agencies are unable to resolve? V { Is there anything that you feel is missing in the area of landlord/tenant relations? /44 �` Do you have any suggestions for improving landlord/tenant relations? -,077,1474-09/6)/73"12'77111-7— 0550C167027-5 Are there any other agencies or individuals in addition to those in the cover letter that we should also contact? Please return the completed survey to: Joan Bailey City and Regional Planning West Sibley Hall Cornell University Ithaca, N.Y. 14853 For further information, call either Joan Bailey at 257-6678 or John Efroymson, Chairperson for the Ithaca Rental Housing Commission at 272-1034 .