HomeMy WebLinkAbout24 Tyler Rd. water-sewer bill reduction request.pdfTo
The Board of Trustees
Ithaca, NY 14850
From
Swapna Jayakumar
24 Tyler Road
Ithaca, NY 14850
Dear Trustees,
I have a sincere request – would you please consider waiving/reducing my latest
water bill, dated May 1st. 2016? The reason I make this request is clarified below.
This past winter, the pipes at my home at 24 Tyler Road, in Cayuga Heights froze
and burst. There was significant amount of standing water in my garage and boiler
room, along with water leaks all over the house. Fortunately, we detected it and
called in our plumber/handyman to repair all pipes and damages.
The water bill I paid this time amounts to $1510.96. If you look at my water bill
history (account no. – J3970), it shows very clearly that I have never had to pay this
exorbitant an amount. I have always been careful in my water usage and made all
our water bill payments on time. I have also paid up this latest bill, before due date.
My recent water consumption spiked this high only because of the unfortunate
freezing and bursting/leaking of several pipes within my home. To clarify, I have
requested the plumber to send you some pictures he had taken of the pipe repairs
he had done at my home. I have asked him to send it to you, separately, to ensure
authenticity.
Due to these extenuating circumstances that I just described to you, I would very
much appreciate it if you would show clemency towards my latest water bill. The
repairs to my home have been exorbitant, in itself. Waiving/reducing my water bill
would really take a huge burden off my shoulders.
I hope you will consider my sincere request favorably. I look forward to your kind
response. Thank you very much.
Regards
Swapna Jayakumar
May 11th. 2016.