HomeMy WebLinkAboutPolice Clerk Position - Lisa Withrow Resume.PDF PUM
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Norma Manning
From: Lisa J. Withrow[Iwithrow76@yahoo.com)
Sent: Tuesday, August 04, 2009 10:31 PM
To: Norma Manning
Subject: CareerBuilder Job Application :1343760 Police Clerk
Attachments: Lisa Withrow Resume.doc
Lisa Withrow
;esume.doc(56 KB..
You have received an application to your job posted on CareerBuilder. You can respond to
this candidate by replying to this email. Your Reference ID for this job is 1343760.
Job Information
---------------
Job Title: Police Clerk
Location: US-NY-Cayuga Heights
Job Details: http://www.CareerBuilder.com/Jobseeker/
job_did=18H3Y66DPWVRT3T3KP
Iwithrow76@yahoo.com
Cover Letter
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Lisa J. Withrow
184 Ellis Hollow Creek Road
Ithaca, New York 14850
(607) 319-4175
Iwithrow76@yahoo.com
August 4, 2009
Village of Cayuga Heights
836 Hanshaw Road
Ithaca, New York 14850
To Whom It May Concern,
Please accept my resume and cover letter for the position of Police Clerk with the Village of Cayuga
Heights Police Department.
I have extensive experience in law enforcement support positions, and am confident that I would be an
excellent addition to the Village. I have worked as a 9-1-1 operator in an emergency call center for a large
county, and during the course of that employment became very skilled with making quick and correct
decisions based on laws, policies, procedures and established precedents. I have also worked most
recently as a dispatcher with the Cortland County Sheriff's Office, where I answered emergency calls for
service, determined the nature of emergency and dispatched the appropriate departments for assistance.
The position required constant contact with officers, firefighters, investigators and volunteers with the use
of a two-way radio and telephone. My experience with as a 9-1-1 operator and as a dispatcher has given
me years of experience with answering questions from citizens and officers, communicating with the
public, making independent decisions based on law and policy, the correct handling of paperwork, and the
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importance of confidentiality. Lou ri
The position of Police Clerk is one that must be filled with someone who is knowledgeable and skilled in
several different facets of work, whether it be knowing when to refer a citizen to a different agency or the
proper way to enter a report into a records management system.
I am confident that I would exceed all those expectations, and be an asset to the department.
I appreciate your time, and look forward to discussing this position with you in greater detail.
Respectfully,
Lis
19.4175
6
Email: Iwithrow76@yahoo.com
Lisa J. Withrow
Objective
To obtain employment as a Police Clerk with the Village of Cayuga Heights.
Experience
2007-2008 Cortland County Sheriff's Office Cortland, NY
Emergency Dispatcher
Answer 9-1-1 emergency calls for service; determine nature of emergency and appropriate response.
Dispatch officers, deputies and emergency medical or fire personnel to calls for service, and assist with
self-initiated calls.
Answered business lines with general queries from the public, assisted citizens and employees with
requests for information and questions pertaining to police or fire related issues.
2007-Present New York Air National Guard Syracuse, NY
Administrative Assistant
Work independently in office setting, assisting with personnel records and action requests, records
updating and computer data entry.
Ensure compliance with Air Force policies, directives and procedures.
Work with sensitive material, assist officers with administrative tasks, organize and maintain records,
prepare reports and official correspondence.
2004-2007St. Paul Travelers Insurance Company Buffalo, NY
Claims Representative
Answer business line calls from insured motorists; assist with filing of claims or questions relating to
coverage.
Assist with filing of claims for vehicle and home insurance; responsible for preliminary investigation of
claim based on information from claimant, witnesses, law enforcement and technical experts.
Complete necessary paperwork for claims, forward to appropriate representative for follow-up.
2001-2004 Spokane County 911 Spokane, WA
Emergency Communications Operator
Answer 9-1-1 emergency calls; determine nature of emergency and appropriate response. Input calls for
service into computer-aided dispatch system for response by law enforcement or medical personnel.
Answer non-emergency phone lines; assist citizens with questions as they pertain to laws and department
policy. Take information from crime victims, prepare reports for assignment to detective's division.
Work closely with law enforcement in high-stress situations to minimize the potential for loss of life or
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property. CONFIDENTIAL
Education
2008-Present Columbia College Syracuse, NY
Currently enrolled in Human Services B.S. program Anticipated graduation of June, 2010.
References
Shana M. Ingebrigtsen, Internal Auditor, University of Alaska -
907.488.0149
Amber Morsch - Deputy, Cortland County Sheriff's Office - 607.423.1605 Lindsey Whitcombe - Dispatcher,
Tompkins County - 607.345.8283 Timothy Jones - Deputy, Cortland County Sheriff's Office -
607.226.3103 Joseph Canzano - Sergeant, Cornell Police Department - 607.423.5508
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