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QUOTATION PAGE 1 of 2
To: Village of Cayuga Heights
836 Hanshaw Rd. Date: June 28, 2011
Ithaca, NY 14850 YOUR INQUIRY: Verbal
Attn: Ms Mary Mills Village Clerk PRICES QUOTED ARE GOOD FOR 30 DAYS
F.O.B PAYMENT TERMS: ESTIMATED DELIVERY DATE
INSTALLED 40% DEPOSIT 2-3 weeks ARO
40% UPON DELIVERY
20% UPON ACCEPTANCE
All-Mode Communications is pleased to quote an Avaya BCM Telephone System to replace the Norstar:
An IP enabled Telephone System,Avaya's Business Communication Manager(BCM50)with release
6.0 software. Equipped for twelve(12)CO trunk ports,five(5)Analog station ports and twenty-eight
(28)digital station ports. Includes a 10 port, 100 hour Voice Processing System with 23 voice mail
boxes. (Expandable to 1000 mailboxes.)
NYS OGS CONTRACT#64524 UNIT$ EXT$
2 NT9T4023E6 BCM50 Power Supply Wall Mount 21.60 43.00
1 NT9T6402BBNA BCM50 Expansion w NA Pwr Cord 219.60 219.00
2 NT9T6700E5 BCM50 Wallmount Bracket 54.00 108.00
1 NT5B42AAAGE5 GLOBAL 8X16 MBM 1,247.00 1,247.00
1 NTKCO237 BCM50 4 Analog Trunk Auth 144.00 144.00
1 NTKCO242 BCM50 12 Digital STN Auth 316.80 316.00
23 NTKCO202 BCM50 VM 1 Seat Auth 82.80 1,904.00
1 NT8B90AAAH ATA-2 144.00 144.00
1 NTKCO239 BCM50 4 Analog STN Auth 108.00 108.00
1 NT9T65056BNA BCM50 6.0 with NA Pwr Cord 932.00 932.00
1 NTKCO243 BCM50 Exp 1 Port Auth 144.00 144.00
Sub Total AVAYA material 5,309.00
MISC
1 lot Misc hardware,tie wraps,etc. 50.00 50.00
1 lot freight 40.00 40.00
TOTAL MATERIAL $ 5,399.00
TOTAL LABOR(install/program/test/train) $1,089.00
TOTAL SYSTEM(with 1 year 100%parts&labor warranty on newly installed material) V6,488.0
APPROVED AND ACCEPTED
DATE
T,R oroW lwb,ee to v( &ooMnom on reverso
AUTHORIZED SIGNATURE:
Portions of this document are Copyright 2002 by All-Mode Communications,Inc. This Copyright applies to material(ideas,
descriptions, system solution designs and configurations,diagrams,etc.)created by All-Mode,and is intended to prohibit
use by others of All-Mode's confidential and proprietary information,and other intellectual property. Permission is hereby
granted to copy and distribute such copyrighted material only to employees or consultants of the recipient organization,and
only for the purpose of evaluating this design/proposal(or for any other purpose expressly required by law). Recipients of
this document are expressly prohibited from sharing the material contained herein with any other systems integrator,VAR,
or other individual or business engaged in providing services and/or products that compete with those provided by All-Mode.
PAGE 2 of 2
QUOTATION
To: Village of Cayuga Heights Date: June 28, 2011
836 Hanshaw Rd.
Ithaca, NY 14850 YOUR INQUIRY: Verbal
Attn: Ms Mary Mills, Village Clerk PRICES QUOTED ARE GOOD FOR 30 DAYS
F.O.B PAYMENT TERMS: ESTIMATED DELIVERY DATE
INSTALLED 40% DEPOSIT 2-3 weeks ARID
40% UPON DELIVERY
20% UPON ACCEPTANCE
Notes:
1 Presumes use of existing cable,jacks and page system.
2 Music on Hold port available or Music can be downloaded from internet.
3 LAN connection and IP address must be provided to administer from desktop.
4 Presumes no telco changes
5 VoIP features and equipment can be added at any time-
6 A UPS is required with this system—presumes use of existing.
7 System supports up to 999 speed dial codes.
8 Will reuse the existing fax share switch on line 8(FD).
9 Will reuse all existing telephones. User commands are unchanged.
APPROVED AND ACCEPTED
DATE
This oromaal sY01�to te,ms 8 mMNorts on revarstl
AUTHORIZED SIGNATURE: ✓' - J
Portions of this document are Copyright 2002 by All-Mode Communications,Inc. This Copyright applies to material(ideas,
desoflplions,system solution designs and configurations,diagrams,etc.)created by All-Mode,and is intended to prohibit
use by others of All-Mode's confidential and proprietary information,and other intellectual property. Permission is hereby
granted to copy and distribute such copyrighted material only to employees or consultants of the recipient organization,and
only for the purpose of evaluating this desigrdproposal(or for any other purpose expressly required by law). Recipients of
this document are expressly prohibited from sharing the material contained herein with any other systems integrator,VAR,
or other individual or business engaged in providing services and/or products that compete with those provided by All-Mode.
r
EMPOWERORGANIZATION
VOICEDATA • •
Product Brief
Migrating from Nortel Norstar to Nortel Business
Communications Manager platforms
Now is the time for businesses to consider the al6in-one convergence
solution for integrated telephony and data services.
For more than 17 years, millions of some serious benefits from Voice over IP Enhance Contact Centers with
users in 80 countries relied on Norrel (VoIP).They can use IP to support new rich new features
Norstar Integrated Communications e-business applications,cost-effectively Nortel Business Communications
Systems to connect with colleagues, extend services to remote sites,simplify Manager systems support several Contact
suppliers and customers.As the tech- adds/moves/changes,and provide a Center versions,so there's a solution
nology moved forward,Nortel devel- sophisticated and professional desktop scaled to match any existing Norstar
oped new systems that capitalize on interface. installation and grow from there.The
advances in hardware,software and Business Communications Manager interfaces are compatible,so there's no
networking.Organizations of all sizes platforms are ready for converged voice need to retrain agents or supervisors.
have improved their productivity and and data services over IP today,from the But that's where the similarities end.
performance with new Nortel Business network to the desktop. Businesses can New Contact Center applications add
Communications Manager systems. mix IP and traditional hones and
p powerful capabilities.For example,with
Now is an ideal time to migrate to IP at their own pace. skills-based routing,callers have an
upgrade, for many reasons There's no need for a separate data port. express lane to the right destination,and
just connect the IP hone into the agents can give the best possible service.
Gain a richer set of applications ] P r With Web integration,callers can click
in one integrated platform network,and connect the 1 . ro an extra on a Web etto request a callback
Business Communications Manager drop jack on the IP phone.One cable P
� drop serves both devices and provides from anagent—voice or text chat.
systems combine the best elements of power for the telephone. Agents and callers can browse the Web
high-end digital PBX phone systems, together. In one efficient session,callers
cutting-edge convergence solutions and Empower users with Unified get all the information they need.
robust data networking in one platform. Messaging
Everything is included in one compact Unified Messaging consolidates all Make data services affordable
chassis that can be managed from one and available
intuitive software application. incoming messages—e-mail,voice mail
pp Business Communications Manager 200
and faxes—into a single window on
Exploit the advantages users'desktop or laptop PCs.Users can and 400 platforms come with a built-in
of IP Telephony listen to voice mail,save or forward voice IP router that supports industrystandard
messages,view faxes on screen and routing protocols and a broad range of
Norstar systems work with an external data services.The Business Communica-
tewa provide trunk-side IP,bur not forward them as e-mail, ci even use Caller
data
y to P ID to go straight to a specific message. dons Manager 50 platform offers the inte-
IP to the desktop.Now that IP networks grated broadband router as an option—
can support voice quality,businesses gain either Ethernet or ADSL for Internet
access or branch networking.
Embedded routers make these platforms There is a BCM platform just right for every Norstar customer
attractive for small sites wishing to Customer type Norstar platform Business Communications
become Internet-capable,medium-sized Manager
sites that formerly couldn't be included Small businesses and Norstar 3x8 Integrated Business Communications
in the corporate WAN because the cost home offices Communications System,up Manager 50,up to 20 users
was too high,and any site that could to 8 users __
benefit from bundling voice and data in Growing yet budget- Norstar Compact Integrated Business Communications
conscious businesses Communications System,up Manager 200,for 20 to 32
one easy-ro-manage platform. to 24 users users
Free users from their desks Dynamic, larger or Norstar Modular Integrated Business Communications
multi-site businesses Communications System, Manager 400,for 30 to
With Digital Mobility%users can roam -. __ approximately 180 users 200 users
throughout a building or campus,while
their services follow them on rugged, Reduce the cost and complexity Integration is a done deal
of network management Everything is in one box.There's no
reliable wireless handsets.Messaging,
Contact Center skillset muting,caller It is simple to configure,activate and maze of stand-alone devices,software
ID...these Matures and more will work change users and applications from any upgrades or a tangle of cabling to
just the same as on users'desktops. workstation that has Web access,using trouble with.And since this is an inte-
ry browser-based management and intu- grated solution,you know the applics-
And if employees need their services
them anywhere th not rvi just onces to itive,step-by-step"wizards".Even if the Lions will work together.
enterprise network has hundreds or
your premises but also to airports, Businesses can keep their
thousands of Business Com ns municatio
conference centers or customer locations existing digital telephones
—you can meet their needs with WIAN Manager systems,rhea can be managed
efficiently from one vantage point. Norte)Business Series Terminals M7xxx
solutions on Business Communications and T7xxx now being used with a
Manager platforms.Mobile users can What if the organization changes often? Norstar system will all work with the
roam among enterprise WLANs,WiFi No problem.With VoIP,users pick up new Business Communications
hot spots and public wireless services, their devices and connect anywhere on Manager system.So will Norstar audio-
and access the network just as though the network,without administrator confuencing units. Businesses save
they were at their desks. intervention.Their services come up in money by not having to replace digital
the new location just as if they were sets,and users don't have to learn how
Protect the network from threats sitting in the original office.
to use a new phone.
Business Communications Manager
platforms come with a built-in firewall Nortel has made it easy and There are attractive rebates
and denial-of-service protections— cost-effective to upgrade for customers
perimeter defenses to protect the internal Applications are available Norte] is offering a number of exciting
network,computers and employees on a try-and-buy basis financial incentives for customers who
from unauthorized access or attacks. Voice Messaging,Unified Messaging, migmte from Norstar to Business
The all-in-one platfomn also secures VoIP Tmnk and Station,Fax Suite, Communications Manager platforms.
external communications. Organizarions Network Configuration Manager,IAN These lucrative offers extend the value of
can create virtual private networks(VPNs) CTF,Voice Mail Networking... these customers original investments and make
over the public Internet m connect tele- applications are pre-installed on the this a good time to move up to Business
workers and branch offices. Remote Business Communications Manager Communications Manager systems.
users simply install IPSec client software system and can be activated whenever a For more information,consult the
on their laptops,or use a small IPSec business is ready to try or buy.Then, Norstar promotional web site at
device such as a Nortel VPN Router 1100 they pay only for the features and appfi-
-and they can then securely connect to cations needed now,and can grow later send noe-ma to the ark You can also
the Business Communications Manager simply by downloading a key code. send an e-mail to the Marketing Promo-
network and access its voice and data bons team at pr l customer
service
el.cpm
or call the Nottel customer service
resources.Users can work from anywhere, Diginl Mobility is available today on Busineaa Commu- at 1800 4 Nortel.
while satisfying even stringent govern- nimdons Manager 200 and 400 pladorms and wgcwd group
for araiiabiliry on the Bunn=Communimdmu
meet security requirements. hlvugcr 50 platform in Noscmha 20U6.
121El911111911 Ell IIE 11 Ill 111111111 Ell III E91IIl1H For more information,visit Norte[on the Web at www.nortel.r
N N 1 1 6 3 8 0 - 0 5 0 9 0 6 For more information,contact your Norte]representative,or call 1-800-4 NORTEL or
1-800-466-7835 from anywhere in North America.
Norte],the Nortel logo and the Globemark are trademarks of Nortel Networks.All other trademarks
are the property of their owners.
N 1RT E L Copyright O 2006 Norte]Networks.All rights reserved.Information in this document is subject to change
without notice.Nortel assumes no responsibility for any errors that may appear in this document.
AVAYA
Avaya Business Communications
Manager 50/45
Enabling growing businesses to harness
the power of unified communications
Avaya BCM450
.Tl N
Overview - 'T
Avaya Business Communications Manager (BCM) is the Benefits . —
award-winning Linux based IP/TDM PBX convergence Reduced Costs— .......
system that delivers excellent productivity-driving unified BCM features lower - -
communications (UC) capabilities, proven and reliable voice your communications
costs with
processing, and an extensive range of feature-rich business applications like Avaya BCMSo
telephony applications. This small and medium business conferencing, Inrouch,
solution is available in more than 120 countries world- FindMe/FollowMe, and technology advances
wide and is ideal for companies looking for a business such as VolP, SIP Trunking, simplified
network and MACS (moves, adds and
communications solution that delivers advanced unified changes), 36-48%energy savings, and
communications and telephony capabilities and benefits to the comprehensive benefits of a converged
the small medium enterprise. communications solution designed for Small
Medium Enterprise (SME).
Built-in applications value—BCM supports
Capabilities Enhanced Management— Multi-site locations
a wide variety of clients and phones and are easily managed through a simple
Comprehensive. Expandable. is fully loaded with an extensive suite of central integrated remote management and
Scalable. applications including telephony, mobility, administration solution. BCM removes the
unified communications, productivity cost and time associated with having to
Whether you're a small office of five users, applications, open interfaces and toolkits-
a medium sized business with 300 users, all of which can be activated easily through administrator every site on location.
or a number somewhere in between, a simple KeyCode. Reliability and redundancy—BCM delivers
BCM delivers a complete end-to-end
an all-in-one business continuity solution
communications solution to match your End-to-end IP solution with integrated SIP through our enhanced redundancy
unique business needs. BCM now offers one trunking—Through its support for Session options and helps to ensure your critical
common feature-rich software stream on Initiation Protocol (SIP)Trunking, BCM communications infrastructure, giving you
two purpose-built hardware platforms: the offers comprehensive interoperability with peace of mind.
BCM50 and the BCM450. Designed with converged IP access services from SIP
ease of use in mind, both products include carriers and Internet Telephony service Layered security— Extensive, multi-layered
a common, user-friendly, browser-based providers. security enables BCM to withstand network
management platform. Accelerated customization—The BCM attacks such as computer worms, viruses,
Flexible and feature rich—BCM delivers Developer Ecosystem enables businesses to online fraud and other cyber attacks whether
converged voice and data communications, build specialized applications from a broad from the Internet or within the organization
simultaneously supports any mix of IP and "collection" of third-party development Comprehensive support—A full suite of
digital clients, and provides best-in-class companies. Through an extensive ecosystem implementation, support and managed
industry capabilities, including advanced of more than 50 companies, your company services is available from Avaya and our
unified communications such as federated can develop niche products and services to many qualified partners around the world.
presence, FindMe/FollowMe, Message differentiate you from the competition.
Forwarding and more.
FACT SHEET
Format Hardware
Unit Dimensions BCM50: 12.75"x8.6"x 2.6"
BCM450: 17.5"W x7.1" H x 18.3" D(445 x 180 x 465mm); Minimum clearance front and back:3"
(75mm)
Redundant Expansion Chassis: 17.6 W x 5.4 H x20" D(446 x 136 x 538mm);
Weight BCM50- 1.9 kg;4.21b
BCM450-Standard Power Supply 14.18 kg;31.25 Ibs s
BCM450-Redundant Power Supply 18.24 kg;40.20 Ibs
Operating Temperature BCM50;23•to 122T,-5•C to 50•C. Up to 90-95%relative humidity at 40•C, non-condensing.
BCM450;32•to 1040 F;00 to 40°C. 1%to 90%relative humidity, non-condensing.
Power Supply IICM50-AC input: 100-24 -2 A, 50-60 Hz; DC output: 19 6.32 A
BCM450-Auto Sensing,3500V Watts.90-264V AC, 50/6OHz, 7.0/3.OA
Security •Access authentication and authorization
• RADIUS authentication
•Account and Password management with multiple privilege levels
•Comprehensive audit trail including tracking of configuration changes
• Encrypted access and secure interface(SSL,SSH, HTTPS)
•PAP,CHAP, MSCHAPv2 for Modem PPP remote access
•Platform hardening and file integrity checking
• Digitally signed software updates and backup files
•SIP trunk authentication
• IP Sec VPN tunnel termination (with BCM50e/be)
• Firewall with content filtering(with BCM50e/be)
• Network Address Translation(with BCM50e/be
Networking • Private Networking over SIP or PRI trunks
• Q.Sig Networking
• Networking with MCDN
-Coordinated or universal dialing plan
-Message Waiting Indicator
-Trunk Anti-tromboning
-Trunk Route Optimization
•SIP trunking to low-cost Internet Telephony Service Providers(ITSP)
•VPN support-IPSec(with BCM50e/be)
Data Functionality • LAN and VLAN interfaces
•VLAN-to-VLAN static routing
• DHCP server
•QoS marking
• Network Time Protocol (NTP)
• Integrated router(with BCM50eJbe)
• IP Sec VPN termination(with BCM50e/be)
• RIP/RIPv2 (with BCM50e1be)
• Ethernet WAN with PPPoE(with BCM50e/be)
• NAT and Firewall (with BCM50e/be)
Learn More
To learn more about Avaya Business Communications Manager contact your Avaya Account Manager or your Avaya Authorized Partner.
Or visit us at avaya.com
About Avaya
Avaya is a global leader in enterprise communications systems. The company w\ /w` ,A
provides unified communications, contact centers, and related services directly AVAYA
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art INTELLIGENT COMMUNICATIONS
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit www.avaya.com.
i,a '01n Ava1,Inc.All Rights Reserved.
AV,, nnrI thi•Awrve Lego arc tradrm;rtk+nt Avwa Iru:..tnd am renislerr,rl Ie Iha United Shins and other countries.
All lnulemarks nlnnhfind by In.TM or SM aro reF.istorexl marks,trademarks,and servire narks,respechvely,of Avaya IPC.
All othai tradenurks arc.tho property of thou rospcclrvn owners.Avaya may also have tradonark rights inother terms used herein.
R..h i u....to Aveyn It,-Inil,1 Ihu Norlol Enluq"isc business,which ws m:gmred as ill DcroniLcr 18, zoo9.
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SELECTED CLIENT LIST
Cameron Manufacturing & Design, Inc Talisman Energy (formerly Fortuna)
Geneva General Hospital Catalyst Manufacturing Services
Cardiology Associates, P.C. Binghamton University
United Health Services Hospitals Independent Insurance Agents & Brokers of NY
Tompkins County Corning Hospital
Binghamton State Office Building Kennedy Valve
FM Howell & Company Chemung Canal Trust Company
Borg Warner Automotive, Inc. Press and Sun Bulletin (Binghamton)
Levene, Gouldin & Thompson (attys) Ithaca Journal
US Salt Corporation Cortland County Public Safety, Jail, 911 Center
Statler Hotel Onondaga Golf and Country Club
Yates County J.M. Murray Center
City of Ithaca Horseheads Central School District
Miller Auto Team Schuyler County
South Seneca Central School District Schuyler Hospital
L3 Communications CFCU Community Credit Union
Ameriprise Financial Advisors Agway, Inc. (multiple sites)
Watkins Glen International Race Track Hobart and William Smith Colleges
Bearsch Compeau Knudson Inn at the Finger Lakes
Visions Federal Credit Union Cortland Regional Medical Center
Finger Lakes Library System Johnson City Police Department
Elmira Psychiatric Center Bethany Village
Maguire Auto Group Manufacturers and Traders Trust Company
First Heritage FCU I.D. Booth, Inc.
Manlius Pebble Hill School Corning Natural Gas Corporation
Asthma and Allergy Associates The CBORD Group, Inc.
Guthrie Healthcare Systems Tioga County
Cortland County Office Building Village of Endicott
Broome Tioga BOCES Arnot Art Museum
Franziska Racker Centers Inc. Mirion Technologies (formerly IST)
Cortland County Public Safety/911 Greater Binghamton Health Center
Town of Chemung Hutchings Psychiatric Center
Town of Ulysses Town of Hector
TRW Town of Newfield
Cayuga County Chamber of Commerce Riester's General Service
* This list represents specific examples of the various types of'enteiprises served by All-Mode.
All-Mode
ALL-MODE COMMUNICATIONS COMMUNICATIONS
1725 DRYDEN ROAD 607-347-6105 PHONE/CELL
FREEVILLE,NY 13068 877-ALL-MODE TOLL FREE
SALES@ALL-MODE.COM 607.347.6728 FAX
ALL-MODE (877-255-6633) Frank Zgola 1725 Dryden Road
Freeville,NY 13068
W W W.ALL-MODE.COM W W W.ALL-MODE.COM
fzgola@all-mode.com